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管理体系手册_英文版.doc

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2021-02-11 21:02
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2021年2月11日发(作者:利润总额)




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有限公司



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科技有限公司



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技术有限公司





QEO Management Manual



(Basis of ISO9001:2008/ISO14001:2004/OHSAS18001:2007)



Document No.: HM-QEOM-2015







Version: D/0











Compile :














Distribute No :




























Review :















Control state :



























Approve :















Effect date




:





2015 .01. 10






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Management Manual



HM- QEOM-2015




Catalog


Ver. D/0


Page 1/1


Pages


1 page


1 page


1 page


1 page


1 page


1 page


1 page


1 page


1 page


2 pages


3 pages


7 pages


2 pages


6 pages


6 pages


1 page


1 page












Chapter



01


02


03


04


05


06


1


2


3


4


5


6


7


8


Att 1


Att 2


Att 3


Att 4


Att 5


Att 6


Att 7








Title


Revision



Release notice


Representative Appointment


QEO Policy and objective


Enterprise profile


QEO Organization Chart


Process of production


Scope and purpose


Standard Quoted


Terms and definitions


QEO management system


Management responsibility


Resource management


Product realization&Environment/Safety


operational control


Measurement, analysis and improvement


List of documented procedure


QEO system standards and responsibility


assignment chart


重要环境因素清单



重大危险源清单



法律、法规和其他要求清单



环境、职业健康安全目标、指标和管理方案一览表



公司部门质量、环境、安全目标分解表








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Management Manual



HM- QEOM-2015



Revision



Ver. D/0


Page 1/1


Each


department:


After


receiving


the


modification


and


revision


of


the


document,


the


holding


department shall immediately replace the old one, and return it to administration.


No


1









Revise page


Revise No.


Whole









201501



Method


Change version









Revise date


2015.01.10









Mender



Approver



XXX



















































































































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Management Manual



HM- QEOM-2015



0.1 Release Notice



Ver. D/0


Page 1/1


This is worked out based on ISO9001:2008, ISO14001:2004, OHSAS18001:2007,


also is the programmatic document of QEO system, and is the public commitment for Customer & Social


& Staff, and is the basic standard of all the employees



behavior.


This manual is a controlled document and approved & issued & implemented by General Manager.


And


Administrative


is


responsible


for


all


the


management


about


this


manual.


Nobody


can


show


this


manual


to


any


other


person


without


Management


representative



s


authorization.


This


manual


should


be


returned to Administrative if the manual holder leaves company.


The holder should keep the manual carefully, and shall not be damaged, lost, scribbled.


The Dept. manager should summarize all advice and feedback to Administrative timely if any changes;


Administrative


should


review


the


applicability


and


validity


periodically,


if


necessary,


should


revise


the


manual based on relevant prevision of .


Through audit, is up to the standard of ISO9001:2008(Quality management system),


ISO14001:2004(Environment management system), OHSAS18001:2007



Occupational Health and Safety


management system



, and meets the actual situation of our company, also meets the requirement of our


QEO system.


This manual is issued now, hope all employees comply with it.










































General


Manager:































2015.1.10


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Management Manual



HM- QEOM-2015



0.2 Representative Appointment



Ver. D/0


Page 1/1


To implement the standard of ISO9001:2008, ISO14001:2004, OHSAS18001:2007, and enhance the


leadership of the operation of QEO system, so company decides to appoint XXX to be the Management


representative.



Responsibility of Management representative:


1. ensure that processes needed for the quality management system are established, implemented.


2. organize & coordinate & judge all the important items on behalf of top management.


3. report to top management on the performance of the quality management system and any need for


improvement and solve any other problem.


4.


publicize


and


carry


out


relevant


laws,rules,regulati ons,standards.



Ensure


the


promotion


of


awareness of meeting customer requirements and social commitment


5.



liaise with external parties on matters relating to the quality management system


Appoint XXX to be employee representative.


Responsibility of employee representative



responsible


to


all


employees,


and


reflect


the


views


and


status


of


OHSAS



s


operation


to


management representative or general manager.


2. acquire the OHSAS



s satisfaction of employee and relevant party, communicate and advise timely.






































General Manager:































2015.1.10



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Management Manual



HM- QEOM-2015




0.3 QEO Policy and objective


Ver. D/0


Page 1/1


1.1



Policy


:


Quality first and treat the customer as supremacy; Full participation and continuous improvement.


Safety first and precaution crucial; Law-abiding and anti-consumption.


What



s


said


above


is


that


providing


the


best


quality


to


customers


efficiently/fast/timely,


though


continuous improvement&anti-consumption&law-abiding.


1.2



Objective


:


A:Customer satisfaction



85%


B:Scarp rate



1%


C:Reduce the consumption of resource


D:The noise and waste water will meet the standard


E:Prevent and reduce the impact of environment by civilized services and beautify environment, so that


meet the requirement of standard


F:Safety first and precaution crucial, improve OHS



s conditions and eliminate or reduce the OHS



s risk of


staff & relevant party. Completely eradicate any fire-accident or major accident, the rate should be



0.2%


G:Observe the laws/regulations/other requirements of nation or local


Also,


we


are


looking


forward


to


strengthening


cooperation


about


environment&safety


with


our


suppliers and customers.


This policy is applicable to entire company and other designated agents.


Promise:


We


should


satisfy


customers




requirement


by


high-quality


goods


and


best


service.


All


employees


should understand the policy and objective and requirement, and strengthen the consciousness of quality


and environment safety, should strictly implement relevant regulations so that ensure the quality of goods


and service.



General Manager


2015.1.10


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Management Manual



HM- QEOM-2015



0.4 Enterprise profile


Ver. D/0


Page 1/1


XXXXXX


有限公司、


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科技有限公司、


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技术有限公司



are


located


in


the


center


of


JIANGSU,ZHEJIANG,SHANGHAI, the north shore of Hangzhou Bay sea-crossing Bridge, relying on the


1-hour economic circle, and nearby SHANGHAI,HANGZHOU,SUZHOU,NINGBO and other cities. The


transportation is very convenient.







Haiyan Hama Hardware is created in 2002, it covers 5000 M


2


and adds 33333 M


2


in company


engages in the production/sale/trade of stamp parts,C type steel,spring nut, C type fastening parts,


address is below:



XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX


XXXX


mainly


engages


in


engineer


consulting,


developing


and


other


services,


and


the


production/sale/trade of industrial bracket, solar energy bracket, steel structure etc.







We have advanced stamp forging equipments, best management system and exquisite process to ensure


the stability of product quality. We have professional design team to design new products to meet customers




needs.


We


are


at


the


leading


position


in


the


peer


and


our


products


are


praised


by


all


customers


which


exported to Europe, Mid East, Southeast Asia and other countries.






Quality, integrity, pioneering and innovative are the purposes of our company, and we adhere the policy


of


Quality


first


and


treat


the


customer


as


supremacy;


Full


participation


and


continuous


improvement


to


provide customers with the newer, more accurate and better quality products.


We would like to make friends with people all over the world, let



s create a better future together.
























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Management Manual



HM- QEOM-2015





























Sale














0.5 QEO Organization Chart


Ver. D/0


Page 1/1


General Manager


Vice-Manager


M-Representative


Supply&Market


Production


Technical


Quality


Administration






Purchasing


Plan




Design


Model



Q


A



L


A


B



H


R



F


D


S


T< /p>


A


M


P


H


ea


d


w


ar


e


Fi


tti


n


g



A


ss


e


m


bl


e


W


ar


e


h< /p>


o


us


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Management Manual



HM-QEOM-2015



0.6Process of production



Ver. D/0


Page 1/1


Spring Nut


Mterial





Blanking





Polish




Punch





Indent



Coining




Chamfer




Tapping






Sig nal/Composite





Wire










Spring


heat



Iron

< p>























SST





















Iron



Ship







Package





Fitting







Galvanize







Heat



SST






Channel









































Saw





Weld










































Material




Shaping








Burring





Punch



Galvanize





Package





Ship






















































































SST





Fitting




Material





Cut







Saw







Stamp





Galvanize





Package





Ship




Weld




















































Burring


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Management Manual



HM- QEOM-2015



1



Scope and purpose



Ver. D/0


Page 1/1


1.



Scope


1.1General


a)


This manual


demonstrates the ability to consistently provide product that meets customer and applicable


statutory and regulatory requirements


b)



Enhance


customer


satisfaction


and


achieve


environment


and


occupational


health&safety


through


the


effective


application


of


the


system,


including


processes


for


continual


improvement


of


the


system


and


the


assurance of conformity to customer


c)Accord with the policy which is declared through the effective implementation and improve the system,


and show the conformity to outside.


1.2 QEO Manual is the programmatic document of the management system, it clarifies as follows:


a) the scope of system, including any excisions and the rationality


b)including all the processes and cites that work out the documents required by management system


c)the interaction description among the processes of the QEO management system


1.3Applicable scope


a)Quality system: All the management behavior and process in production


b)Environment


system:


All


the


management


behavior


and


process


in


production


located


No.388


North


Zhenzhong Road,Shendang



Haiyan


c)


All


the


management


behavior


and


process


in


production


located


No.388


North


Zhenzhong


Road,Shendang



Haiyan


1.4Excision



The


products


are


based


on


the


enterprise


standard:


Q/YHM01-2013(Q3304 24J13.1188-2013)



and


Q/YHM02-2013(Q330424J13.1406-2013)


,


and


it


doesn



t


involve


the


design


and


development


of


new


products. But it doesn



t affect the company to provide products to customer, so slash the article of 7.3




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Management Manual



HM- QEOM-2015



rd Quoted



Ver. D/0


Page 1/1


ISO9000:2005






Quality management systems Fundamentals and vocabulary




ISO9001:2008






Quality management systems Requirement




ISO14001:2004





Environmental management systems Requirements with guidance for use




ISO14004:2004





Environmental


management


systems


General


guidelines


on


principles,


systems and supporting techniques




OHSAS18001:2007



Occupational health and safety management systems Requirements




ISO19011:2011





And


(or)


guidelines


for


quality


and


environmental


management


system


auditing





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Management Manual



HM- QEOM-2015



3.



Terms and definitions



Ver. D/0


Page 2






All


the


terms


and


definitions


are


based


on


the


standard


of


ISO9001:2008,


ISO14001:2004,


OHSAS18001:2007.


3.1 QEO management system


: Short for Quality, Environment, Occupational health and safety.


3.2 Continual improvement


: The organization shall continually improve the suitability, and effectiveness


of the environmental management system based on the policy to enhance environmental performance


3.3


Environment


:


Surroundings


in


which


an


organization


operates


including


air,


water,


land,


natural


resources, flora, fauna, humans and their interrelations


3.4 Environment aspect


:



Element of an organization's activities or products or services that interacts or


can interact with the environment


3.5 Environment impact


: Change to the environment, whether adverse or beneficial, wholly or partially


resulting from an organization's environmental aspects


3.6


Significant


environment


aspect


:


The


aspect


can


or


maybe


result


from


an


important


environmental


impact


3.7


Objective


:


Objective


set


by


the


organization


consistent


with


the


environmental


policy/in


terms


of


OH&S performance, that an organization sets itself to achieve, Objective should be quantified wherever


practicable.


3.8 Environment performance


: performance related to the management of environmental aspects


3.9 Environment policy


: intentions and direction of an organization related to environmental performance,


it provides the scheme for the establishment of behavior and objective and target.


3.10


Environment


target


:


Come


from


environment


objective,


or


the


detail


requirement


to


achieve


the


environment objective, it’


s applicable to whole organization or partly



target should be quantified wherever


practicable.


3.11


Interested


party


:


person


or


organization


that


can


affect,


be


affected


by,


or


perceive


itself


to


be


affected by a decision or activity


3.12


Prevention


of


pollution


:



reduce


or


control


any


type


of


pollutant,


use


of


processes


,


practices,


materials,


products,



can


include


process


changes,


efficient


use


of


resources,


material


and


energy


substitution, recycling.




3.13 Incident


: events in which in injury or ill health or fatality occurred, or could have occurred.


3.14 Hazard


: source, situation, or act with potential for harm in terms of human injury or ill health, or a


combination of these


3.15 Major hazard


: the hazard cant be accept or is prohibited after identification


3.16


Nonconformity


:


can


be


any


deviation


from


relevant


work


standards,


practices,


procedures,


legal


requirements etc. Directly or indirectly result from in injury, property loss etc.


3.17 Risk


: combination of the likelihood of an occurrence of a hazardous event


3.18 Risk assessment


: process of evaluating the risk and deciding whether or not the risk is acceptable.


3.19 Safety


: eliminate the situation of unacceptable risk



3.20 Ill health


: Diseases caused by exposure to occupational hazards by a work activity or work-related


situation


3.21 Environment measure


: process of measuring the characteristic related to its operation that can have


a significant environment impact.


3.22


Environment


monitor


:


process


that


qualitative


check


the


objective,


target


and


legal


requirements


when cant be measured the characteristic related to its operation that can have a significant environment


impact.


3.23 OHS measurement


: process of measuring the characteristic related to the OHS performance that



s


quanitative


3.24


OHS


monitoring


:


process


of


monitoring


the


characteristic


related


to


the


OHS


performance


that



s


qualitative


3.25 Hazardous waste


: substances of highly toxic, explosive, radioactive, radiation and infectious may be


harmful to the surrounding or human health.


3.26 Recyclable waste


: non-hazardous waste from normal producing activity and life activity, and part can


be recycle, such as the packaging material, fitting, maintain material which can be fixed.





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Management Manual



management system


HM-QEOM-2015



Ver. D/0


Page 3


4.1General requirements






The


organization


shall


establish,


document,


implement


and


maintain


this


management


system


and


continually improve


its


effectiveness


in


accordance with


the requirements


of the



ISO9001,


ISO14001


and


follows:




a)



determine the processes needed for the system and their application throughout the organization




b) compile procedure, WI in accordance with the processes,


to


determine the sequence and interaction of


these processes and the method of process controlling, ensure the operation effective




c) ensure resources and information necessary to support the operation and monitoring of these processes




d) measure, monitor, analysis these processes in accordance with the responsibility and procedure





e) achieve planned results through control the process implementation





f) implement actions necessary to continual improvement of these processes


These processes shall be managed by the organization in accordance with the requirements of this Standard.


Any


outsource


processes


for


HEAT


and


GALV


ANIZE


are


controlled


according


to


requirements


of


Purchasing control, and implement appropriate document of level-



or




4.1.1


QEO


are


kept


separate


from


four


processes:


management


activities,


provision


of


resources,


product


realization, measurement, analysis and improvement, and this four processes further identify subprocess, all


above processes are applicable to PDCA



4.1.2



Description


the


sequence


and


interaction


of


management


activities,


provision


of


resources,


product


realization, measurement, analysis and improvement



4.2 Documentation requirements


4.2.1 General


4.2.1.1 The system documentation shall include




a)



documented statements of a management policy and management objectives




b) management manual




c) documented procedures and records required by this system




d)



documents and records that determined by the organization to ensure the effective planning, operation


and control of its processes


4.2.1.2 Company plans all the documents according to the QEO management system to make up a complete


system,


and


describe


the


system


from


different


side


and


level


to


the


effective


operation


and


continual


improvement


4.2.1.3 Administration compile and procedure document, should concern any


aspects of company scale, process complication and employee competence to ensure all the documents are


consistent


and


practicability


and


operational.


A


document


can


include


the


requirements


of


one


or


more


procedure. A documented requirement of procedure also could be included several documents.


4.2.1.4 QEO is dynamic and should change according to the change from outside or inside, keep suitability


and effectiveness and adequacy.


4.2.2 QEO management manual


4.2.2.1



management


manual>


is


the


programmatic


document


that


planned


by


management


representative, compiled by administration, approved and issued by general manager.


4.2.2.2 QEO management manual includes:


a)


the


scope


of


QEO


management


system,


including


details


of


any


deletion


of


the


ISO9001:2008


and


justification for any exclusions


b) the documented procedures established for the management system, or reference to them




c)



a description of the interaction between the processes of the management system


4.2.2.3


Implementation


of


the


manual


should


maintain


continuity


and


stability,


when


the


manual


content


is


not


appropriate, it should be amended timely by administration.


4.2.3 Control of documents


Administration is the department of document controlled, and control all the document required by the QEO


system, set document compilation, review, approval, issuance, use, change; recognition of current revision


status, re-approval, number, recycle and cancel, recognition and distribution of external document.


4.2.3.1 document compilation, review, approval


a)



management


manual>


compiled


by


administration


and


issued


after


approval


from


general


manager


b) procedures compiled by administration and issued after approval from general manager


c)support


management


documents,


WI(including


technical


documents,


operation,


inspection


standards)


and


other


documents


are


compiled


by


the


functional


departments


and


issued


after


approval


from


general


manager


4.2.3.2 Review and update of documents


The


applicability


of


documents(


management


manual>&procedure&WI&other


documents)


are


reviewed and updated when the organization, working process, applicable laws and regulations are changed,


and implement after approval from general manager


4.2.3.3 document changes


a)


identify


the


changes


and


the


current


revision


status


by


using


the


document


control


list


and


change


records


b) to ensure the availability of current version of the document by changing, replacing, recycling, etc.


4.2.3.4 document number and release


The document should be numbered in order to ensure that the relevant versions of the applicable documents


can be obtained in use, Issued by administration, Number and register when distributing, fill in


Distribute&Recycle records>.


The


documents


distributed


into


company


or


QEO


management


documents


are


controlled,


the


distribution


number


is


the


control


number


and


stamped


with



chapter.


The


copy


of


the


document


is


also


stamped with


4.2.3.5 document use and management


The department or person of using the documents are responsible for the management of documents, prevent


the loss or damage of the document, to ensure documents remain legible and readily identifiable.


4.2.3.6 administration is responsible for identification of external documents, and according to the need to


determine the release scope of management system and operation documents, and the documents are issued


and distributed according to



approved by the general manager


4.2.3.7 document recycle and obsolete



Obsolete


or


expired


documents


are


recycled


by


administration,


and


destruct


after


the


approval


of


the


management


representative.


As


the


accumulation


of


knowledge


as


data


storage


failure


file,


the


retain


department apply and stamp


4.2.4 record control


Administration


is


responsible


for


the


record


control,



to


define


the


controls


for


the


identification,


storage,


protection, retrieval, retention and disposition of records.



4.2.4.1 record number



Records


are


numbered


by


administration.


Table


formats


are


numbered


according


to


control


procedures>. The picture from activities of QEO management should be numbered on the package as below


name, content, production time, the producer and other related information.


4.2.4.2 record form release



The administration is responsible for the release


of the record form


to each departments, and fill in the <


summary of records >.



4.2.4.3 record filled


All departments establish and maintain records of ISO9001:2008, ISO14001:2004 and OHSAS18001:2007


standard


requirements


and


system


documentation


requirements,


to


provide


evidence


of


the


effective


operation


and


compliance


with


the


requirements.


All


records


should


be


clear,


complete.


And


the


data,


information should be adequacy, all records should be timely and no forgery.


4.2.4.4 records collection and storage



Every department is responsible for the collection and summary of records, keep the records according to the


limit time, and keep away from moisture and moth, anti-deterioration, loss prevention.


4.2.4.5 record lend


Lend records must be approved by administration, and handle relevant procedures in the


loan record>. The borrower shall take good care of the record, keep it complete and clean,and return it timely


4.2.4.6 record dispose


Records are kept three years generally, except for special records. The expired records should be destroyed


by administration, in the meantime should fill in the , The records which have


the value of long term preservation should be sealed after the approval of administration


4.3



related documents




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Management Manual


5.



Management responsibility


HM-QEOM-2015



Ver. D/0


Page 7



5.1Management commitment


General manager shall provide evidence of its commitment to the development and implementation of the


quality management system and continually improving its effectiveness as follows:


a) communicating to the company the importance of meeting customer as well as statutory and regulatory


requirements


b) establishing the QEO policy


c) establishing quality objectives, environmental objectives and targets, and occupational health and safety


objectives and indicators


d) take charge of the audit at the planned time, and evaluate the suitability, adequacy and effectiveness of


the QEO management system


e)


provide


adequate


resources,


including


human


resources,


financial


resources,


infrastructure


and


work


environment to ensure the effective operation of QEO management system


5.2 interested party requirements


5.2.1 customer focus


a)


general


manager


must


follow the


principle


of


customer


focus,


then


organize


relevant


departments


to


recognize and identify customer needs and expectations through market research or communicate directly to


customer, and then convert them to specific requirements (including the requirements of product, process,


service), and communication in the whole company.


b) general manager is responsible for the approval of the major contract, and take initiative to understand


any


information


about


customer


requirements


through


analyzing


market


research,


understand


current


and


future needs from customers, and meet their requirements, and strive to exceed customer expectations.


c) notification of risk sources and control measures to the customers who enter company's production area,


and exert the influence to reduce the safety risk.


5.2.2 other interested party requirements


Identify requirements of other interested parties, including environmental and occupational health and safety


requirements


of


government,


employees


and


their


families,


contract,


visitor,


surrounding


to


reduce


environmental


hazards


and


occupational


safety


and


health


damage.


At


the


same


time,


have


the


interested


parties understand will result in the environmental impact and occupational health and safety impact so that


regulate their behavior.


5.3 QEO policy


The general manager is responsible for establishing and approving QEO policy, and to ensure that it meets


the following requirements:


a)


appropriate


to


the


purpose


of


the


organization,


and


suitable


for


the


company's


activities,


product


characteristic, scale and environmental and occupational health and safety;


b)


commitments


of


meeting


requirements,


pollution


prevention,


prevention


of


hazard,


compliance


with


laws and regulations and continually improving tis effectiveness


c) provide a framework for planning and evaluating the QEO objective;


d) document it, implement it, maintain it and communicated it to all employees


e) review for continuing suitability when internal and external environment changes


5.4 planning


5.4.1 Quality Objectives


General


manager


shall


ensure


that


quality


objectives,


including


those


needed


to


meet


requirements


for


product, are established at relevant functions and levels within the organization. The quality objectives shall


be measurable and consistent with the quality policy


The quality objective is in Chapter 0.3


Administration


is


responsible


for the


measurement


of


the


objective


implement,


and


other


departments


are


responsible for the measurement of department objectives implement at the planned time.


5.4.2 objective and target


5.4.2.1


general


manager


shall


establish


the


objective


and


targets


of


environment


and


occupational


health&safety at relevant functions and levels within company .


5.4.2.2


environmental


objectives


and


targets,


occupational


health


and


safety


objectives


and


indicators


are


measurable and consistent with the QEO policy. The establishment of objectives and targets should consider


the followings:


a) applicable laws, regulations and other requirements


b) significant environmental aspects, the risk of hazard and the status


c) optional technical plan


d) financial, operational requirements


e) opinions from interested party


5.4.2.3


objectives


and


targets


should


be


in


compliance


with


QEO


policy


and


include


the


commitment


of


pollution prevention and continuous improvement.


5.4.2.4


quality


objectives,


environmental


objectives


and


targets,


occupational


health


and


safety


objectives


and targets shall be reviewed in accordance with planned arrangements, and if necessary to be updated.


5.4.3 environmental / occupational health and safety management program


5.4.3.1 Administration is responsible for organizing and maintaining the environment / occupational health


and safety management program to achieve the company's policy.



a) responsibility and authority gave to relevant departments in order to achieve the objectives and targets



b) the schedule and method to achieve the objectives and targets


5.4.3.2 The environmental / occupational health and safety management program should be reviewed at least


one time a year. If necessary, should revise the environmental / occupational health and safety management


program for new projects or company's activities, products, services and operating conditions, to ensure its


adaptability.


5.4.4 Management system planning


General manager ensure to plan the QEO management system, ensure below:


a) QEO management system meets the requirements of quality objectives, environmental objectives and


targets, occupational health and safety objectives, and identify all processes and follow the process model of


PDCA


b)


should


plan


firstly,


then


implement


when


changes


to


the


QEO


management


system


are


planned


and


implemented to ensure the integrity of the quality management system is maintained.


5.4.4.1 Plan time


In the following situations, general manager shall plan the management system:


a) when establish and improve the management system


b)when changes to company policy, objectives, organizational structure


c)when company's resource allocation, the market are changed significantly


d) when product type, enterprise scale are changed


e) when relevant laws and regulations are changed


f) when received major complaints from interested party


g) when internal audit or management review require;


h) when some special items are not included into the existing system


5.4.4.2 Plan content


The


general


manager


shall


ensure


that


the


resources


and


processes


needed


to


achieve


the


objectives


are


identified and planned:


a) develop corresponding target according to QEO policy


b)


recognize


the


process


and


relationship


of


achieving


quality


objectives,


environmental


objectives


and


targets


and


occupational


health


and


safety


objectives,


and


make


clear


provisions


of


these


processes


and


control them, including permitted exclusions and rationality


c) required resources;


d) responsibility


e) continuous improvement of QEO management system


5.4.4.3 plan output


The output of plan is in accordance with the management system contents, to direct the establishment and


change of entire management system. And lead to changes of other levels including the management manual.


5.4.5 Identification, evaluation and updating of environmental aspects


5.4.5.1


Administration


organizes


every


departments


to


collect


information


of


production


process,


infrastructure,


monitoring


and


measurement,


raw


materials,


equipment


update


and


the


whole


process


of


maintenance, packaging, product and service in accordance with the


evaluation and update procedure> , determined the aspects that can interact and exert the effect.


5.4.5.2 identification of environmental aspects should mainly consider three Tenses (past, present and future),


and


three


states


(normal,


abnormal


and


emergency),


seven


types


(the


atmospheric


emissions,


wastewater


emissions, soil waste, soil pollution, resources and energy utilization, noise, other problems to local area and


social), two sides (environmental pollution, ecological destruction and reasonable use of resources).


5.4.5.3


Administration


evaluates


the


environmental


aspects


according


to


aspects


identification, evaluation and update procedure> and fill out the


after identification is completed, the significant environmental aspects should be considered:


a) applicable laws, regulations that have clearly defined and other requirements


b) emergency support may be required in case of emergency



c) aspects that determined by national health organization or WHO


d) enterprise policy or practice;


e) complaints from interested party


f) resources and energy utilization;


g) impact to the future


5.4.5.4 The results of environmental aspects evaluation are reviewed by the management representative, and


approved by general manager. The identification and evaluation of environmental aspects is carried out once


every year, and can be updated at any time when necessary.


5.4.6 Hazard identification, risk assessment and risk control


5.4.6.1 Establish and maintain the , and


identify, assess, control for the hazard involved in the routine or non routine activities, in order to reduce the


risk of occupational health and safety.


5.4.6.2


Identification


of


hazard


sources


mainly


should


consider


three


kinds


of


Tenses


(past,


present


and


future), three states (normal, abnormal and emergency) and three kinds:


a)


classify


by


energy:


mechanical


energy,


electrical


energy,


thermal


energy,


chemical


energy,


radiation


energy, biological factors, human factors (physiology, psychology);


b) classify by


the direct cause of accidents and occupation hazard: physical danger and harmful factors


(including equipments and facilities defects; protection defects; electrical hazards; noise hazard; fire hazards;


motion;


high


temperature


material;


dust;


bad


work


environment)


,


chemical


hazard


and


harmful


factors


(including


flammable


and


explosive


substances;


pyrophoric


substances;


toxic


substances;


corrosive


substances


etc.),


biological


hazard


and


harmful


factors


(including


pathogenic


microorganisms;


infectious


diseases etc.), psychological and physiological hazard factors (including overload; health disorders; mental


disorder; identification of functional defects and other hazard factors), behavior (including command error;


operate error; monitor error and others);





c) classification by injury: object strike, vehicle damage, mechanical damage, shock injury, electric, burns,


fire, accidental fall, collapse, explosion, other damage, etc..


5.4.6.3


Administration identifies


major


hazard


and


fills


out


the


list


of


major


hazard


according


to



identification,


risk


assessment


and


risk


control


procedures>,after


hazard


identification


is


completed.


Main


contents to be considered in determining important hazard:


a) applicable occupational health and safety regulations and other requirements of the implementation and


other regulations are clearly specified;


b) occupational health and safety policy or practice;


c) emergency support may be required in case of emergency


d) audit results;


e)complaints from the interested parties


f) an event or accident information has occurred;


g)impact to the future.


5.4.6.4 risk assessment, risk level determination


Administration


is


responsible


for


assessing


the


risk


and


determining


risk


level,


and


grades


the


identified


hazard according to its severity, and assesses risk admissibility, determines the level of risk, determines the


hazards


which


need


to


be


controlled


through


setting


targets


and


management


plans.


And


control


the


risk


according to the results of risk classification. Risk assessment generally use the assessment method of risk of


operating


conditions


(LEC


method):


D=LEC


(D


-


risk


value,


L


-


accident


probability,


E




frequent


to



exposure to hazardous environment, C - the consequences of the accident). If necessary, other methods can


be used.


5.4.6.5 risk control


Risk control should be done to reduce the risk to the allowed extent. The risk control ways are as follows: set


objects,


the


management


plan,


the


operation


control


and


the


emergency


preparedness


and


response.


Risk


management


measurements


should


firstly


consider


eliminating


risk


(if


applicable),


and


then


consider


reducing


the


risk


(reduce


the


probability


or


potential


severity


of


occurrence


of


injury


or


damage),


finally


consider the use of personal protective equipment.



5.4.6.6 update hazard identification, risk assessment and risk control procedures


The


results


of


risk


assessment


and


risk


rating


shall


be


reviewed


by


the


management


representative


and


approved by the general manager. the hazard identification, risk assessment, risk level shall be assessed of


each year, if necessary, can be updated at any time.


5.4.7 Laws, regulations and other requirements


Administration


can


identify


and


obtain


the


applicable


laws,


regulations


and


other


requirements


that


be


complied


with in accordance with the



and other requirements


procedures>. Get the


latest and most effective versions of laws, regulations and other requirements related to QEO, and update the


relevant laws, regulations and other requirements timely. Determine how to apply these laws and regulations


to the company's environmental aspects and occupational health and safety management.


5.5 Responsibility, authority and communication


5.5.1 responsibility and authority


5.5.1.1


general


manager


sets


the


organization


and


clears


the


responsibilities


and


authorities


of


each


department to ensure


the


internal communication


according to the needs of the QEO


management system


operation. The responsibility and authority of each department are detailed in the post description.


5.5.1.2


general


manager


specifies


the


responsibility


and


corresponding


relationship


to


the


relevant


departments and personnel, and each department decomposes layer upon layer, and finally implement to each


employee;


5.5.1.3


leaders


shall


let


all


employee


understand


the


impacts


of


the


product


quality,


environment


and


occupational


health


and


safety


from


the


responsibility


of


their


work,


authority


and


interrelationships



through


meetings,


training.


Done


the


job


perfectly


and


promote


the


efficient


operation


of


the


QEO


management system.


5.5.2 Management representative


The general manager appoints XXX as the representative of the company's management, and authorizes him


to manage the daily work of QEO.


5.5.3 Internal communication and negotiation


Company establishes and maintains the to ensure that


the flow of information exchange and communication among all levels, departments and posts.


5.5.3.1


company uses


the meeting, telephone, internal documents


and other means


to internal information


exchange and communicate.


5.5.3.2 information exchange and communication content, including but not limited to:


a) applicable laws, regulations, standards and other requirements;


b) management system information;


c)QEO policy, objectives and targets;


d) environmental aspects, especially significant environmental aspects;


e) hazard, especially major hazard and risk assessment;


f) emergency status information;


g) interested party information;


h) QEO complaints and suggestions.


5.5.3.3 Effectiveness of information communication: ensure that understand and coordinate each other on the


effective of process and the implementation and completion of quality objectives, environmental objectives


and targets, occupational health and safety objectives among all levels, departments and posts through the


exchange of information and communication.


5.5.3.4 Company plans and organizes employees or employee representatives to participate in occupational


health and safety activities, and enjoy the following rights:


a) participate in the plan, implementation and evaluation of occupational health and safety management


policies and procedures;


b) participate in the discussion of any changes of the occupational health and safety in the workplace;


c) participate in occupational health and safety affairs;


d) know who is the representative of the occupational health and safety and management representative


and supervise their duties.


5.5.3.5 keep the appropriate records of internal communication.


5.6 Management review


5.6.1General



General


manager


shall


review


the


organization's


management


system,


at


planned


intervals(


less


than


12


months), to ensure its continuing suitability, adequacy and effectiveness according to


procedure>.



This review can be reviewed in meeting, and shall include opportunities for improvement and the need for

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