-
XXXXXX
有限公司
XXXXXX
科技有限公司
XXXXXX
技术有限公司
QEO Management
Manual
(Basis of
ISO9001:2008/ISO14001:2004/OHSAS18001:2007)
Document No.: HM-QEOM-2015
Version: D/0
Compile :
Distribute No :
Review :
Control state :
Approve :
Effect date
:
2015 .01. 10
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科技有限公司
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技术有限公司
Management
Manual
HM-
QEOM-2015
Catalog
Ver. D/0
Page 1/1
Pages
1
page
1 page
1 page
1 page
1 page
1
page
1 page
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1 page
2 pages
3
pages
7 pages
2 pages
6 pages
6 pages
1
page
1 page
Chapter
01
02
03
04
05
06
1
2
3
4
5
6
7
8
Att 1
Att 2
Att 3
Att 4
Att 5
Att 6
Att 7
Title
Revision
Release notice
Representative Appointment
QEO Policy and objective
Enterprise profile
QEO
Organization Chart
Process of
production
Scope and purpose
Standard Quoted
Terms and
definitions
QEO management system
Management responsibility
Resource management
Product
realization&Environment/Safety
operational control
Measurement, analysis and improvement
List of documented procedure
QEO system standards and responsibility
assignment chart
重要环境因素清单
重大危险源清单
法律、法规和其他要求清单
环境、职业健康安全目标、指标和管理方案一览表
公司部门质量、环境、安全目标分解表
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技术有限公司
Management
Manual
HM-
QEOM-2015
Revision
Ver. D/0
Page
1/1
Each
department:
After
receiving
the
modification
and
revision
of
the
document,
the
holding
department shall
immediately replace the old one, and return it to
administration.
No
1
Revise page
Revise No.
Whole
201501
Method
Change version
Revise date
2015.01.10
Mender
Approver
XXX
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技术有限公司
Management
Manual
HM-
QEOM-2015
0.1 Release Notice
Ver. D/0
Page
1/1
This
also is the
programmatic document of QEO system, and is the
public commitment for Customer & Social
& Staff, and is the basic standard of
all the employees
’
behavior.
This manual is a controlled document
and approved & issued & implemented by General
Manager.
And
Administrative
is
responsible
for
all
the
management
about
this
manual.
Nobody
can
show
this
manual
to
any
other
person
without
Management
representative
’
s
authorization.
This
manual
should
be
returned to Administrative if the
manual holder leaves company.
The
holder should keep the manual carefully, and shall
not be damaged, lost, scribbled.
The
Dept. manager should summarize all advice and
feedback to Administrative timely if any changes;
Administrative
should
review
the
applicability
and
validity
periodically,
if
necessary,
should
revise
the
manual based on relevant prevision of
Through
audit,
ISO14001:2004(Environment management
system),
OHSAS18001:2007
(
Occupational
Health and Safety
management
system
)
, and meets the
actual situation of our company, also meets the
requirement of our
QEO system.
This manual is issued now, hope all
employees comply with it.
General
Manager:
2015.1.10
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技术有限公司
Management
Manual
HM-
QEOM-2015
0.2 Representative
Appointment
Ver. D/0
Page 1/1
To implement the
standard of ISO9001:2008, ISO14001:2004,
OHSAS18001:2007, and enhance the
leadership of the operation of QEO
system, so company decides to appoint XXX to be
the Management
representative.
Responsibility of
Management representative:
1. ensure
that processes needed for the quality management
system are established, implemented.
2.
organize & coordinate & judge all the important
items on behalf of top management.
3.
report to top management on the performance of the
quality management system and any need for
improvement and solve any other
problem.
4.
publicize
and
carry
out
relevant
laws,rules,regulati
ons,standards.
Ensure
the
promotion
of
awareness of meeting customer
requirements and social commitment
5.
liaise with
external parties on matters relating to the
quality management system
Appoint XXX
to be employee representative.
Responsibility of employee
representative
responsible
to
all
employees,
and
reflect
the
views
and
status
of
OHSAS
’
s
operation
to
management representative or general
manager.
2. acquire the
OHSAS
’
s satisfaction of
employee and relevant party, communicate and
advise timely.
General Manager:
2015.1.10
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有限公司
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技术有限公司
Management
Manual
HM-
QEOM-2015
0.3
QEO Policy and objective
Ver. D/0
Page 1/1
1.1
Policy
:
Quality
first and treat the customer as supremacy; Full
participation and continuous improvement.
Safety first and precaution crucial;
Law-abiding and anti-consumption.
What
’
s
said
above
is
that
providing
the
best
quality
to
customers
efficiently/fast/timely,
though
continuous
improvement&anti-consumption&law-abiding.
1.2
Objective
:
A:Customer satisfaction
≥
85%
B:Scarp rate
≤
1%
C:Reduce the
consumption of resource
D:The noise and
waste water will meet the standard
E:Prevent and reduce the impact of
environment by civilized services and beautify
environment, so that
meet the
requirement of standard
F:Safety first
and precaution crucial, improve
OHS
’
s conditions and
eliminate or reduce the
OHS
’
s risk of
staff & relevant party. Completely
eradicate any fire-accident or major accident, the
rate should be
≤
0.2%
G:Observe the laws/regulations/other
requirements of nation or local
Also,
we
are
looking
forward
to
strengthening
cooperation
about
environment&safety
with
our
suppliers and customers.
This policy is applicable to entire
company and other designated agents.
Promise:
We
should
satisfy
customers
’
requirement
by
high-quality
goods
and
best
service.
All
employees
should understand the policy and
objective and requirement, and strengthen the
consciousness of quality
and
environment safety, should strictly implement
relevant regulations so that ensure the quality of
goods
and service.
General Manager
2015.1.10
XXXXXX
有限公司
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科技有限公司
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技术有限公司
Management
Manual
HM-
QEOM-2015
0.4 Enterprise
profile
Ver. D/0
Page 1/1
p>
XXXXXX
有限公司、
XXXXXX
p>
科技有限公司、
XXXXXX
技术有限公司
are
located
in
the
center
of
JIANGSU,ZHEJIANG,SHANGHAI, the north
shore of Hangzhou Bay sea-crossing Bridge, relying
on the
1-hour economic circle, and
nearby SHANGHAI,HANGZHOU,SUZHOU,NINGBO and other
cities. The
transportation is very
convenient.
Haiyan Hama
Hardware is created in 2002, it covers 5000
M
2
and adds 33333
M
2
in company
engages in the production/sale/trade of
stamp parts,C type steel,spring nut, C type
fastening parts,
address is
below:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
XXXX
mainly
engages
in
engineer
consulting,
developing
and
other
services,
and
the
production/sale/trade of industrial
bracket, solar energy bracket, steel structure
etc.
We have
advanced stamp forging equipments, best management
system and exquisite process to ensure
the stability of product quality. We
have professional design team to design new
products to meet customers
’
needs.
We
are
at
the
leading
position
in
the
peer
and
our
products
are
praised
by
all
customers
which
exported to Europe, Mid East, Southeast
Asia and other countries.
Quality,
integrity, pioneering and innovative are the
purposes of our company, and we adhere the policy
of
Quality
first
and
treat
the
customer
as
supremacy;
Full
participation
and
continuous
improvement
to
provide customers with
the newer, more accurate and better quality
products.
We would like to make friends
with people all over the world,
let
’
s create a better future
together.
XXXXXX
有限公司
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科技有限公司
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技术有限公司
Management
Manual
HM-
QEOM-2015
Sale
0.5 QEO
Organization Chart
Ver. D/0
Page 1/1
General Manager
Vice-Manager
M-Representative
Supply&Market
Production
Technical
Quality
Administration
Purchasing
Plan
Design
Model
Q
A
L
A
B
H
R
F
D
S
T<
/p>
A
M
P
H
p>
ea
d
w
ar
p>
e
Fi
tti
n
g
A
ss
e
m
bl
e
W
ar
e
h<
/p>
o
us
XXXXXX
有限公司
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科技有限
公司
/XXXXXX
技术有限公司
Management Manual
HM-QEOM-2015
0.6Process of production
Ver. D/0
Page 1/1
Spring Nut
Mterial
Blanking
Polish
Punch
Indent
Coining
Chamfer
Tapping
(
Sig
nal/Composite
)
Wire
Spring
(
heat
)
Iron
SST
Iron
Ship
Package
Fitting
Galvanize
Heat
SST
Channel
Saw
Weld
Material
Shaping
Burring
Punch
Galvanize
Package
Ship
SST
Fitting
Material
Cut
Saw
Stamp
Galvanize
Package
Ship
Weld
Burring
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有限公司
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科技有限公司
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技术有限公司
Management
Manual
HM-
QEOM-2015
1
.
Scope and
purpose
Ver. D/0
Page 1/1
1.
Scope
1.1General
a)
This manual
demonstrates the ability to
consistently provide product that meets customer
and applicable
statutory and regulatory
requirements
b)
Enhance
customer
satisfaction
and
achieve
environment
and
occupational
health&safety
through
the
effective
application
of
the
system,
including
processes
for
continual
improvement
of
the
system
and
the
assurance of conformity
to customer
c)Accord with the policy
which is declared through the effective
implementation and improve the system,
and show the conformity to outside.
1.2 QEO Manual is the programmatic
document of the management system, it clarifies as
follows:
a) the scope of system,
including any excisions and the rationality
b)including all the processes and cites
that work out the documents required by management
system
c)the interaction description
among the processes of the QEO management system
1.3Applicable scope
a)Quality system: All the management
behavior and process in production
b)Environment
system:
All
the
management
behavior
and
process
in
production
located
No.388
North
Zhenzhong Road,Shendang
Haiyan
c)
All
the
management
behavior
and
process
in
production
located
No.388
North
Zhenzhong
Road,Shendang
Haiyan
1.4Excision
The
products
are
based
on
the
enterprise
standard:
Q/YHM01-2013(Q3304
24J13.1188-2013)
and
Q/YHM02-2013(Q330424J13.1406-2013)
,
and
it
doesn
’
t
involve
the
design
and
development
of
new
products. But it
doesn
’
t affect the company
to provide products to customer, so slash the
article of 7.3
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有限公司
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科技有限公司
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技术有限公司
Management
Manual
HM-
QEOM-2015
rd Quoted
Ver. D/0
Page
1/1
ISO9000:2005
《
Quality management systems
Fundamentals and vocabulary
》
ISO9001:2008
《
Quality
management systems
Requirement
》
ISO14001:2004
《
Environmental management
systems Requirements with guidance for
use
》
ISO14004:2004
《
Environmental
management
systems
General
guidelines
on
principles,
systems and supporting
techniques
》
OHSAS18001:2007
《
Occupational health and
safety management systems
Requirements
》
ISO19011:2011
《
And
(or)
guidelines
for
quality
and
environmental
management
system
auditing
》
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Management
Manual
HM-
QEOM-2015
3.
Terms and definitions
Ver. D/0
Page 2
All
the
terms
and
definitions
are
based
on
the
standard
of
ISO9001:2008,
ISO14001:2004,
OHSAS18001:2007.
3.1 QEO
management system
: Short for Quality,
Environment, Occupational health and safety.
3.2 Continual improvement
:
The organization shall continually improve the
suitability, and effectiveness
of the
environmental management system based on the
policy to enhance environmental performance
3.3
Environment
:
Surroundings
in
which
an
organization
operates
including
air,
water,
land,
natural
resources, flora,
fauna, humans and their interrelations
3.4 Environment
aspect
:
Element
of an organization's activities or products or
services that interacts or
can interact
with the environment
3.5 Environment
impact
: Change to the environment,
whether adverse or beneficial, wholly or partially
resulting from an organization's
environmental aspects
3.6
Significant
environment
aspect
:
The
aspect
can
or
maybe
result
from
an
important
environmental
impact
3.7
Objective
:
Objective
set
by
the
organization
consistent
with
the
environmental
policy/in
terms
of
OH&S performance, that an
organization sets itself to achieve, Objective
should be quantified wherever
practicable.
3.8 Environment
performance
: performance related to the
management of environmental aspects
3.9
Environment policy
: intentions and
direction of an organization related to
environmental performance,
it provides
the scheme for the establishment of behavior and
objective and target.
3.10
Environment
target
:
Come
from
environment
objective,
or
the
detail
requirement
to
achieve
the
environment objective, it’
s
applicable to whole organization or
partly
,
target should be
quantified wherever
practicable.
3.11
Interested
party
:
person
or
organization
that
can
affect,
be
affected
by,
or
perceive
itself
to
be
affected by a decision or activity
3.12
Prevention
of
pollution
:
reduce
or
control
any
type
of
pollutant,
use
of
processes
,
practices,
materials,
products,
can
include
process
changes,
efficient
use
of
resources,
material
and
energy
substitution,
recycling.
3.13
Incident
: events in which in injury or
ill health or fatality occurred, or could have
occurred.
3.14 Hazard
:
source, situation, or act with potential for harm
in terms of human injury or ill health, or a
combination of these
3.15
Major hazard
: the hazard cant be accept
or is prohibited after identification
3.16
Nonconformity
:
can
be
any
deviation
from
relevant
work
standards,
practices,
procedures,
legal
requirements etc. Directly or
indirectly result from in injury, property loss
etc.
3.17 Risk
: combination
of the likelihood of an occurrence of a hazardous
event
3.18 Risk assessment
:
process of evaluating the risk and deciding
whether or not the risk is acceptable.
3.19 Safety
: eliminate the
situation of unacceptable risk
3.20 Ill health
: Diseases
caused by exposure to occupational hazards by a
work activity or work-related
situation
3.21 Environment measure
:
process of measuring the characteristic related to
its operation that can have
a
significant environment impact.
3.22
Environment
monitor
:
process
that
qualitative
check
the
objective,
target
and
legal
requirements
when cant be
measured the characteristic related to its
operation that can have a significant environment
impact.
3.23 OHS
measurement
: process of measuring the
characteristic related to the OHS performance
that
’
s
quanitative
3.24
OHS
monitoring
:
process
of
monitoring
the
characteristic
related
to
the
OHS
performance
that
’
s
qualitative
3.25 Hazardous
waste
: substances of highly toxic,
explosive, radioactive, radiation and infectious
may be
harmful to the surrounding or
human health.
3.26 Recyclable
waste
: non-hazardous waste from normal
producing activity and life activity, and part can
be recycle, such as the packaging
material, fitting, maintain material which can be
fixed.
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技术有限公司
Management
Manual
management system
HM-QEOM-2015
Ver.
D/0
Page 3
4.1General
requirements
The
organization
shall
establish,
document,
implement
and
maintain
this
management
system
and
continually improve
its
effectiveness
in
accordance with
the requirements
of
the
ISO9001,
ISO14001
and
follows:
a)
determine the
processes needed for the system and their
application throughout the organization
b) compile
procedure, WI in accordance with the
processes,
to
determine the
sequence and interaction of
these
processes and the method of process controlling,
ensure the operation effective
c) ensure resources and
information necessary to support the operation and
monitoring of these processes
d) measure, monitor,
analysis these processes in accordance with the
responsibility and procedure
e) achieve
planned results through control the process
implementation
f) implement actions necessary to
continual improvement of these processes
These processes shall be managed by the
organization in accordance with the requirements
of this Standard.
Any
outsource
processes
for
HEAT
and
GALV
ANIZE
are
controlled
according
to
requirements
of
Purchasing control, and
implement appropriate document of level-
Ⅱ
or
Ⅲ
4.1.1
QEO
are
kept
separate
from
four
processes:
management
activities,
provision
of
resources,
product
realization,
measurement, analysis and improvement, and this
four processes further identify subprocess, all
above processes are applicable to
PDCA
4.1.2
Description
the
sequence
and
interaction
of
management
activities,
provision
of
resources,
product
realization, measurement, analysis and
improvement
4.2
Documentation requirements
4.2.1
General
4.2.1.1 The system
documentation shall include
a)
documented statements of a management
policy and management objectives
b) management manual
c) documented
procedures and records required by this system
d)
documents and records that determined
by the organization to ensure the effective
planning, operation
and control of its
processes
4.2.1.2 Company plans all the
documents according to the QEO management system
to make up a complete
system,
and
describe
the
system
from
different
side
and
level
to
the
effective
operation
and
continual
improvement
4.2.1.3 Administration compile
aspects of company scale,
process complication and employee competence to
ensure all the documents are
consistent
and
practicability
and
operational.
A
document
can
include
the
requirements
of
one
or
more
procedure. A documented requirement of
procedure also could be included several
documents.
4.2.1.4 QEO is dynamic and
should change according to the change from outside
or inside, keep suitability
and
effectiveness and adequacy.
4.2.2 QEO
management manual
4.2.2.1
management
manual>
is
the
programmatic
document
that
planned
by
management
representative,
compiled by administration, approved and issued by
general manager.
4.2.2.2 QEO management
manual includes:
a)
the
scope
of
QEO
management
system,
including
details
of
any
deletion
of
the
ISO9001:2008
and
justification for any exclusions
b) the documented procedures
established for the management system, or
reference to them
c)
a description
of the interaction between the processes of the
management system
4.2.2.3
Implementation
of
the
manual
should
maintain
continuity
and
stability,
when
the
manual
content
is
not
appropriate, it should be amended
timely by administration.
4.2.3 Control
of documents
Administration is the
department of document controlled, and control all
the document required by the QEO
system, set document compilation,
review, approval, issuance, use, change;
recognition of current revision
status,
re-approval, number, recycle and cancel,
recognition and distribution of external document.
4.2.3.1 document compilation, review,
approval
a)
management
manual>
compiled
by
administration
and
issued
after
approval
from
general
manager
b) procedures compiled by
administration and issued after approval from
general manager
c)support
management
documents,
WI(including
technical
documents,
operation,
inspection
standards)
and
other
documents
are
compiled
by
the
functional
departments
and
issued
after
approval
from
general
manager
4.2.3.2 Review and update of documents
The
applicability
of
documents(
management
manual>&procedure&WI&other
documents)
are
reviewed and updated when the
organization, working process, applicable laws and
regulations are changed,
and implement
after approval from general manager
4.2.3.3 document changes
a)
identify
the
changes
and
the
current
revision
status
by
using
the
document
control
list
and
change
records
b)
to ensure the availability of current version of
the document by changing, replacing, recycling,
etc.
4.2.3.4 document number and
release
The document should be numbered
in order to ensure that the relevant versions of
the applicable documents
can be
obtained in use, Issued by administration, Number
and register when distributing, fill in
Distribute&Recycle records>.
The
documents
distributed
into
company
or
QEO
management
documents
are
controlled,
the
distribution
number
is
the
control
number
and
stamped
with
chapter.
The
copy
of
the
document
is
also
stamped with
4.2.3.5
document use and management
The
department or person of using the documents are
responsible for the management of documents,
prevent
the loss or damage of the
document, to ensure documents remain legible and
readily identifiable.
4.2.3.6
administration is responsible for identification
of external documents, and according to the need
to
determine the release scope of
management system and operation documents, and the
documents are issued
and distributed
according to
approved by the general
manager
4.2.3.7 document recycle and
obsolete
Obsolete
or
expired
documents
are
recycled
by
administration,
and
destruct
after
the
approval
of
the
management
representative.
As
the
accumulation
of
knowledge
as
data
storage
failure
file,
the
retain
department apply and
stamp
4.2.4 record control
Administration
is
responsible
for
the
record
control,
to
define
the
controls
for
the
identification,
storage,
protection, retrieval, retention and
disposition of records.
4.2.4.1 record number
Records
are
numbered
by
administration.
Table
formats
are
numbered
according
to
control
procedures>. The picture from
activities of QEO management should be numbered on
the package as below
name, content,
production time, the producer and other related
information.
4.2.4.2 record form
release
The administration
is responsible for the release
of the
record form
to each departments, and
fill in the <
summary of records >.
4.2.4.3 record filled
All departments establish and maintain
records of ISO9001:2008, ISO14001:2004 and
OHSAS18001:2007
standard
requirements
and
system
documentation
requirements,
to
provide
evidence
of
the
effective
operation
and
compliance
with
the
requirements.
All
records
should
be
clear,
complete.
And
the
data,
information should be
adequacy, all records should be timely and no
forgery.
4.2.4.4 records collection and
storage
Every department is
responsible for the collection and summary of
records, keep the records according to the
limit time, and keep away from moisture
and moth, anti-deterioration, loss prevention.
4.2.4.5 record lend
Lend
records must be approved by administration, and
handle relevant procedures in the
loan record>. The borrower shall take
good care of the record, keep it complete and
clean,and return it timely
4.2.4.6
record dispose
Records are kept three
years generally, except for special records. The
expired records should be destroyed
by
administration, in the meantime should fill in the
the value of long term
preservation should be sealed after the approval
of administration
4.3
related documents
XXXXXX
有限公司
XXXXXX
科技有限公司
/XXXXXX
技术有限公司
Management
Manual
5.
Management responsibility
HM-QEOM-2015
Ver.
D/0
Page 7
5.1Management commitment
General manager shall provide evidence
of its commitment to the development and
implementation of the
quality
management system and continually improving its
effectiveness as follows:
a)
communicating to the company the importance of
meeting customer as well as statutory and
regulatory
requirements
b)
establishing the QEO policy
c)
establishing quality objectives, environmental
objectives and targets, and occupational health
and safety
objectives and indicators
d) take charge of the audit at the
planned time, and evaluate the suitability,
adequacy and effectiveness of
the QEO
management system
e)
provide
adequate
resources,
including
human
resources,
financial
resources,
infrastructure
and
work
environment to ensure the effective
operation of QEO management system
5.2
interested party requirements
5.2.1
customer focus
a)
general
manager
must
follow the
principle
of
customer
focus,
then
organize
relevant
departments
to
recognize and identify customer needs
and expectations through market research or
communicate directly to
customer, and
then convert them to specific requirements
(including the requirements of product, process,
service), and communication in the
whole company.
b) general manager is
responsible for the approval of the major
contract, and take initiative to understand
any
information
about
customer
requirements
through
analyzing
market
research,
understand
current
and
future needs from customers, and meet
their requirements, and strive to exceed customer
expectations.
c) notification of risk
sources and control measures to the customers who
enter company's production area,
and
exert the influence to reduce the safety risk.
5.2.2 other interested party
requirements
Identify requirements of
other interested parties, including environmental
and occupational health and safety
requirements
of
government,
employees
and
their
families,
contract,
visitor,
surrounding
to
reduce
environmental
hazards
and
occupational
safety
and
health
damage.
At
the
same
time,
have
the
interested
parties understand will result in the
environmental impact and occupational health and
safety impact so that
regulate their
behavior.
5.3 QEO policy
The
general manager is responsible for establishing
and approving QEO policy, and to ensure that it
meets
the following requirements:
a)
appropriate
to
the
purpose
of
the
organization,
and
suitable
for
the
company's
activities,
product
characteristic, scale and environmental
and occupational health and safety;
b)
commitments
of
meeting
requirements,
pollution
prevention,
prevention
of
hazard,
compliance
with
laws and regulations
and continually improving tis effectiveness
c) provide a framework for planning and
evaluating the QEO objective;
d)
document it, implement it, maintain it and
communicated it to all employees
e)
review for continuing suitability when internal
and external environment changes
5.4
planning
5.4.1 Quality Objectives
General
manager
shall
ensure
that
quality
objectives,
including
those
needed
to
meet
requirements
for
product, are established at relevant
functions and levels within the organization. The
quality objectives shall
be measurable
and consistent with the quality policy
The quality objective is in Chapter 0.3
Administration
is
responsible
for the
measurement
of
the
objective
implement,
and
other
departments
are
responsible for the
measurement of department objectives implement at
the planned time.
5.4.2 objective and
target
5.4.2.1
general
manager
shall
establish
the
objective
and
targets
of
environment
and
occupational
health&safety
at relevant functions and levels within company .
5.4.2.2
environmental
objectives
and
targets,
occupational
health
and
safety
objectives
and
indicators
are
measurable and consistent with the QEO
policy. The establishment of objectives and
targets should consider
the followings:
a) applicable laws, regulations and
other requirements
b) significant
environmental aspects, the risk of hazard and the
status
c) optional technical plan
d) financial, operational requirements
e) opinions from interested party
5.4.2.3
objectives
and
targets
should
be
in
compliance
with
QEO
policy
and
include
the
commitment
of
pollution prevention and continuous
improvement.
5.4.2.4
quality
objectives,
environmental
objectives
and
targets,
occupational
health
and
safety
objectives
and targets shall
be reviewed in accordance with planned
arrangements, and if necessary to be updated.
5.4.3 environmental / occupational
health and safety management program
5.4.3.1 Administration is responsible
for organizing and maintaining the environment /
occupational health
and safety
management program to achieve the company's
policy.
a) responsibility
and authority gave to relevant departments in
order to achieve the objectives and targets
b) the schedule and method
to achieve the objectives and targets
5.4.3.2 The environmental /
occupational health and safety management program
should be reviewed at least
one time a
year. If necessary, should revise the
environmental / occupational health and safety
management
program for new projects or
company's activities, products, services and
operating conditions, to ensure its
adaptability.
5.4.4
Management system planning
General
manager ensure to plan the QEO management system,
ensure below:
a) QEO management system
meets the requirements of quality objectives,
environmental objectives and
targets,
occupational health and safety objectives, and
identify all processes and follow the process
model of
PDCA
b)
should
plan
firstly,
then
implement
when
changes
to
the
QEO
management
system
are
planned
and
implemented to ensure the integrity of
the quality management system is maintained.
5.4.4.1 Plan time
In the
following situations, general manager shall plan
the management system:
a) when
establish and improve the management system
b)when changes to company policy,
objectives, organizational structure
c)when company's resource allocation,
the market are changed significantly
d)
when product type, enterprise scale are changed
e) when relevant laws and regulations
are changed
f) when received major
complaints from interested party
g)
when internal audit or management review require;
h) when some special items are not
included into the existing system
5.4.4.2 Plan content
The
general
manager
shall
ensure
that
the
resources
and
processes
needed
to
achieve
the
objectives
are
identified and planned:
a)
develop corresponding target according to QEO
policy
b)
recognize
the
process
and
relationship
of
achieving
quality
objectives,
environmental
objectives
and
targets
and
occupational
health
and
safety
objectives,
and
make
clear
provisions
of
these
processes
and
control them, including
permitted exclusions and rationality
c)
required resources;
d) responsibility
e) continuous improvement of QEO
management system
5.4.4.3 plan output
The output of plan is in accordance
with the management system contents, to direct the
establishment and
change of entire
management system. And lead to changes of other
levels including the management manual.
5.4.5 Identification, evaluation and
updating of environmental aspects
5.4.5.1
Administration
organizes
every
departments
to
collect
information
of
production
process,
infrastructure,
monitoring
and
measurement,
raw
materials,
equipment
update
and
the
whole
process
of
maintenance, packaging, product and
service in accordance with the
evaluation and
update procedure> , determined the aspects that
can interact and exert the effect.
5.4.5.2 identification of environmental
aspects should mainly consider three Tenses (past,
present and future),
and
three
states
(normal,
abnormal
and
emergency),
seven
types
(the
atmospheric
emissions,
wastewater
emissions, soil
waste, soil pollution, resources and energy
utilization, noise, other problems to local area
and
social), two sides (environmental
pollution, ecological destruction and reasonable
use of resources).
5.4.5.3
Administration
evaluates
the
environmental
aspects
according
to
aspects
identification, evaluation and update
procedure> and fill out the
after
identification is completed, the significant
environmental aspects should be considered:
a) applicable laws, regulations that
have clearly defined and other requirements
b) emergency support may be required in
case of emergency
c)
aspects that determined by national health
organization or WHO
d) enterprise
policy or practice;
e) complaints from
interested party
f) resources and
energy utilization;
g) impact to the
future
5.4.5.4 The results of
environmental aspects evaluation are reviewed by
the management representative, and
approved by general manager. The
identification and evaluation of environmental
aspects is carried out once
every year,
and can be updated at any time when necessary.
5.4.6 Hazard identification, risk
assessment and risk control
5.4.6.1
Establish and maintain the
identify, assess, control for the
hazard involved in the routine or non routine
activities, in order to reduce the
risk
of occupational health and safety.
5.4.6.2
Identification
of
hazard
sources
mainly
should
consider
three
kinds
of
Tenses
(past,
present
and
future), three states
(normal, abnormal and emergency) and three kinds:
a)
classify
by
energy:
mechanical
energy,
electrical
energy,
thermal
energy,
chemical
energy,
radiation
energy, biological factors, human
factors (physiology, psychology);
b)
classify by
the direct cause of
accidents and occupation hazard: physical danger
and harmful factors
(including
equipments and facilities defects; protection
defects; electrical hazards; noise hazard; fire
hazards;
motion;
high
temperature
material;
dust;
bad
work
environment)
,
chemical
hazard
and
harmful
factors
(including
flammable
and
explosive
substances;
pyrophoric
substances;
toxic
substances;
corrosive
substances
etc.),
biological
hazard
and
harmful
factors
(including
pathogenic
microorganisms;
infectious
diseases etc.), psychological and
physiological hazard factors (including overload;
health disorders; mental
disorder;
identification of functional defects and other
hazard factors), behavior (including command
error;
operate error; monitor error and
others);
c) classification by injury: object
strike, vehicle damage, mechanical damage, shock
injury, electric, burns,
fire,
accidental fall, collapse, explosion, other
damage, etc..
5.4.6.3
Administration identifies
major
hazard
and
fills
out
the
list
of
major
hazard
according
to
identification,
risk
assessment
and
risk
control
procedures>,after
hazard
identification
is
completed.
Main
contents to be considered in
determining important hazard:
a)
applicable occupational health and safety
regulations and other requirements of the
implementation and
other regulations
are clearly specified;
b) occupational
health and safety policy or practice;
c) emergency support may be required in
case of emergency
d) audit results;
e)complaints from the interested
parties
f) an event or accident
information has occurred;
g)impact to
the future.
5.4.6.4 risk assessment,
risk level determination
Administration
is
responsible
for
assessing
the
risk
and
determining
risk
level,
and
grades
the
identified
hazard according to its severity, and
assesses risk admissibility, determines the level
of risk, determines the
hazards
which
need
to
be
controlled
through
setting
targets
and
management
plans.
And
control
the
risk
according to the
results of risk classification. Risk assessment
generally use the assessment method of risk of
operating
conditions
(LEC
method):
D=LEC
(D
-
risk
value,
L
-
accident
probability,
E
–
frequent
to
exposure to
hazardous environment, C - the consequences of the
accident). If necessary, other methods can
be used.
5.4.6.5 risk
control
Risk control should be done to
reduce the risk to the allowed extent. The risk
control ways are as follows: set
objects,
the
management
plan,
the
operation
control
and
the
emergency
preparedness
and
response.
Risk
management
measurements
should
firstly
consider
eliminating
risk
(if
applicable),
and
then
consider
reducing
the
risk
(reduce
the
probability
or
potential
severity
of
occurrence
of
injury
or
damage),
finally
consider the use of personal protective
equipment.
5.4.6.6 update
hazard identification, risk assessment and risk
control procedures
The
results
of
risk
assessment
and
risk
rating
shall
be
reviewed
by
the
management
representative
and
approved by the general manager. the
hazard identification, risk assessment, risk level
shall be assessed of
each year, if
necessary, can be updated at any time.
5.4.7 Laws, regulations and other
requirements
Administration
can
identify
and
obtain
the
applicable
laws,
regulations
and
other
requirements
that
be
complied
with in accordance with the
and
other requirements
procedures>. Get the
latest and most effective versions of
laws, regulations and other requirements related
to QEO, and update the
relevant laws,
regulations and other requirements timely.
Determine how to apply these laws and regulations
to the company's environmental aspects
and occupational health and safety management.
5.5 Responsibility, authority and
communication
5.5.1 responsibility and
authority
5.5.1.1
general
manager
sets
the
organization
and
clears
the
responsibilities
and
authorities
of
each
department to ensure
the
internal communication
according to the needs of the QEO
management system
operation.
The responsibility and authority of each
department are detailed in the post description.
5.5.1.2
general
manager
specifies
the
responsibility
and
corresponding
relationship
to
the
relevant
departments and personnel, and each
department decomposes layer upon layer, and
finally implement to each
employee;
5.5.1.3
leaders
shall
let
all
employee
understand
the
impacts
of
the
product
quality,
environment
and
occupational
health
and
safety
from
the
responsibility
of
their
work,
authority
and
interrelationships
through
meetings,
training.
Done
the
job
perfectly
and
promote
the
efficient
operation
of
the
QEO
management system.
5.5.2
Management representative
The general
manager appoints XXX as the representative of the
company's management, and authorizes him
to manage the daily work of QEO.
5.5.3 Internal communication and
negotiation
Company establishes and
maintains the
the flow of information exchange and
communication among all levels, departments and
posts.
5.5.3.1
company uses
the meeting, telephone, internal
documents
and other means
to
internal information
exchange and
communicate.
5.5.3.2 information
exchange and communication content, including but
not limited to:
a) applicable laws,
regulations, standards and other requirements;
b) management system information;
c)QEO policy, objectives and targets;
d) environmental aspects, especially
significant environmental aspects;
e)
hazard, especially major hazard and risk
assessment;
f) emergency status
information;
g) interested party
information;
h) QEO complaints and
suggestions.
5.5.3.3 Effectiveness of
information communication: ensure that understand
and coordinate each other on the
effective of process and the
implementation and completion of quality
objectives, environmental objectives
and targets, occupational health and
safety objectives among all levels, departments
and posts through the
exchange of
information and communication.
5.5.3.4
Company plans and organizes employees or employee
representatives to participate in occupational
health and safety activities, and enjoy
the following rights:
a) participate in
the plan, implementation and evaluation of
occupational health and safety management
policies and procedures;
b)
participate in the discussion of any changes of
the occupational health and safety in the
workplace;
c) participate in
occupational health and safety affairs;
d) know who is the representative of
the occupational health and safety and management
representative
and supervise their
duties.
5.5.3.5 keep the appropriate
records of internal communication.
5.6
Management review
5.6.1General
General
manager
shall
review
the
organization's
management
system,
at
planned
intervals(
less
than
12
months), to ensure its continuing
suitability, adequacy and effectiveness according
to
procedure>.
This review can be reviewed
in meeting, and shall include opportunities for
improvement and the need for
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