-
References and Bibliography
?
第一章
参考文献
1
．
Adapted
from
Gillian
Flynn,
2000
Begins
Here,
Workforce
,
May
1997,
78-84;
and Gillian Flynn,
Workforce
, December
1997, 30-38.
2
．
Lynda Gratton,
HR Focus
, June 1998, 13-14.
3
．
Richard
W.
Judy
and
Carol
D'Amice,
Workforce
2020:
Work
and
Workers
in
the
21st
Century
, Indianapolis:
Hudson Institute, 1997
4
．
Peter Morici,
Foreign Policy
, Winter
1995-1996, 3.
5
．
Marc Adams,
HR Magazine,
August 1998,
72-79.
6
．
Judy and
D'Amico,
Workforce 2020
, 5.
7
．
Rick Garnitz,
ACA Ne
ws, March 1999, 20-21;
and Carol Patton,
Human
Resource Executive,
August 1998, 63-65.
8
．
HR
Policies & Practices Update
, May 30.
1998, 3-4.
9
．
Role
in
Transformation
of
Work
Debated
by
HR
Executives,
Human
Resources
Report
,
April 20,1998,418. Thomas A. Stewart,
Fortune
,
January
15, 1996, 105-106.
10
．
Thomas
A.
Stewart,
On
the
Last
Bureaucracy,
Fortune
,
January
15,
1996,
105-106.
11
．
Allan Halcrow,
Workforce
, June 1998, 73-80.
12
．
Bruce R.
Ellig,
Neglecting the
employees?
Human
Resources
Management,
Spring 1997, 91-95
13
．
Jennifer
Laabs,
Workforce
, May
1998,63-74.
14
．
Robert
Galford,
Harvard Business
Review
, March-April, 1998,
24-26.
15
．
Lin
Grensing-Pophal,
HR
Magazine
, March 1999, 90-94;
and Andrew R. Mcllvane,
Human Resource Executive,
June 5,
1998, 36-38.
16
．
Dave
Ulrich,
Human
Resource
Champions
,
Boston:
Harvard
Business
School
Press,
References and Bibliography
19971.
17
．
Louis R.
Forbringer and Carol Oeth,
Inc.,
Human Resource
Management,
Summer1998, 177-189.
18
．
The
Wall Street Journa
l, October 7, 1997,
AL
19
．
Dave
Ulrich,
New
Mandate
for
Human
Resources,
Harvard
Business
Review,
January-February 1998, 124-134.
20
．
Shari Caudron,
Workforce
, June 1997, 63-68.
21
．
Linda
Davidson,
Workforce
,
September
1998, 34-40.
22
．
Mark
Huselid,
Impact
of
Human
Resource
Management
Practices
on
Turnover,
Productivity,
and
Corporate Financial
Performance,''
Academy of
Management Journal
,
38 (1995), 635-672.
23
．
Adapted from
Michael M. Phillips,
The Wall
Street
Journal
，
April 27, 1998, Al;
Margaret W. Pressler,
Scarce
Employees,
The
Denver
Post
,
April
19,
1998,
7A;
Chris
Woodward,
Shortage Makes Truckers King
of the Road,
USA Today
, March
25, 1997, Gl; and Anna
W. Mathews,
The wall Street Journal.,
September 11, 1997, B1.
24
．
Barbara Parus,
Millenium.‖
ACA
News
, February 1999, 20-23.
25
．
Cathy
Gedvilas,
The
?New
Breed'
Information
Workers,
ACA
News
,
July/
August 1998, 30-35
26
．
Human Resource
Executive
, January 1998, 82.
27
．
Says,
< br> HR Policies & Practices Update,
April 18, 1998. 4.
28
．
Mindy W.
Toran,
Human Resource
Executive
, June 5, 1998,
39-41.
29
．
HR
21:
Human
Resources
for
the
Next
Century
(Washington,
DC:
Watson,
Wyatt
Worldwide, 1995).
30
．
Adapted from
Scott Lever,
Practice in Human
Resources,
Human Resource Planning
20
, 2 (1997), 37-48.
31
．
Len
Strazewski,
Human Resource
Executive
, July1998, 35-38.
32
．
Carla Johnson,
HR Magazine
, March 1999,
40-48.
33
．
Outsourcing Guide
, August 1998, 2-.5.
34
．
Howard R.
Mitchell III ,
Not to
Outsource
‖
HR
Magazine
, May 1998, 59-68.
35
．
Del Jones,
USA Today
, April 4, 1997,
lA.
2
参考文献
36
．
Based on
information in Larue T. Hosmer,
The
Ethics of Management
(Homewood, IL:
Richard D. Irwin, 1987), 12-14.
37
．
Robert
D.
Gatewood
and
Archie
B.
Carrell,
of
Ethical
Performance
of
Organization Members: A
Conceptual Framework,
Academy of'
Management Review
16
(1991)
, 667-690.
38
．
Gary R.
Weaver. Linda Klebe Trevino, and Philip L,
Cochran,
Academy
of
Management
Journal
42
(1999),
41-57;
and
Craig
Dreilinger,
Real
(And Ethics Will
Follow),‖
Workforce
, August
1998, 101-102.
39
．
Bulletin to Management
,
February 12, 1998, 4
40
．
The Business
Ethics Survey
(Alexandria, VA: Society
for Human Resources Management,
1998).
41
．
Andrew R.
Mcllvane,
Human
Resource Executive
, August 1998, 30-34.
42
．
Stephen
C.
Schoonover,
HR
Competencies
for
the
Year
2000
(Alexandria,
V
A:
SHRM
Foundation, 1998).
43
．
Kevin
Barksdale,
We
Should
Update
HR
Education,
Journal
of
Management
Education
22 (1998),
526-530.
44
．
Debra
L. McDaniel,
The Competency
Case Book
(Amherst, MA: HRD
Press, 1998), 121-156.
45
．
Linda Micco,
15, 1998,14.
46
．
Workforce
, April 1998,23.
47
．
Adapted from
Gillian Flynn,
Workforce
,
February
1998, 38-42.
?
第三章
1
．
Based
on
―Welfare
-to-
work:
A
Good
Start,‖
Business
Week,
June
1,
1998,
102
-106;
―Welfare
Recipients Stay on the Job Longer,‖ Omaha
World
-Herald, May 27, 1998, A1,10;
Bill Leonard, ―Welfare to Work: Filling
a Tall Order,‖ HR Magazine, May 1998,
78
-87;
and .
2
．
Gary Hamel and
C.K. Prahalad, Competing for Future (Cambridge,
MA: Harvard Business
School Press,
1994), 227.
3
．
Mark
A.
Huselid,
Susan
E.
Jack
son,
and
Randall
S.
Schuler,
―Technical
and
strategic
Human
Resource
Management
Effectiveness
as
Determinants
of
Firm
Performance,‖
Academy of
Management Journal, 40(1997), 171-188.
4
．
Jay
B.
Barney
and
Patrick
M.
Wright,
―On
Becoming
a
strategic
sources
in
Gaining
Competitive Advantage,‖ Human Resource
Management, Spring 1998, 31
-46.
5
．
Russell W.
Coff, ― Human Assets and Management Dilemmas:
Coping with Hazards on the
Road to
Resource-
Based Theory,‖ Academy of
Management Review, 22(1997), 374
-402.
3
References and
Bibliography
6
．
The authors
acknowledge that the development of concepts in
Figure 2
—
2 are based on
ideas
suggested
by
Kathryn
D.
McKee,
SPHR,
CCP;
Charles
W.
L.
Hill
and
Gareth
R.
Jones,
Strategic
Management
(Boston:
Houghton
Mifflin,
1998),
92-96;
and
Thomas
A
Barocci,
Human
Resource
Management
and
Industrial
Relations
(Chicago:
Scott,
Foresman, 1985), 105.
7
．
Jay B. Barney,
Gaining and Sustaining Competitive
Advantage
(Reading, MA:
Addison-
Wesley, 1997),
Chapter 1.
8
．
Michael
E.
Porter,
Competitive
Strategy:
Techniques
for
Analyzing
Industries
and
Competitors
(New York: Free Press, 1980).
9
．
Figure
2
—
4,
as
adapted,
is
based
on
ideas
suggested
in
S.
Ragburam
and
R.
Arvey,
―Business
Strategy
Links
with
Staffing
and
Training
Practices,‖
Human
Resource
Planning
17(1994), 58.
10
．
Adapted from
Patrick M. Wright, Gary C. McMahan, Baline
McCormick, and W. Scott
Sherman,
―strategy,
Core
Competence,
and
HR
Involvement
as
Determinants
of
HR
Effectiveness and
Refinery Performance,‖
Human Resource
Management
, Spring 1998,
17-29.
11
．
Sharon
Nelton,
―Major Shifts
in
Leadership
Lie
Ahead,‖
Nation’s
Business
,
June 1997,
56-57.
12
．
John ,
―flextime: Some Problems and Solutions,‖
Industrial and Labor Relations
Review
50(1997), 152-160.
13
．
―More Than 21
Million Worked at Home,‖
Bulletin to
Management
, April 2, 1998, 101.
14
．
W.
Jack
Duncan,
Peter
M.
Ginter,
and
Linda
E.
Swayne,
―C
ompetitive
Advantage
and
Internal Organizational Assessment,‖
Academy of Management
Executive
, August 1998,
6-16.
15
．
Timothy P.
Summers and Suzanne B. Summers, ―Strategic Skills
Analysis for Selection
and
Development,‖
Human Resource
Planning
, 20(1997), 14-19.
16
．
Susan Wolfe,
―HRIS Usability: Why You Can‘t Afford To Ignore
It,‖
January
1998, 44-52.
17
．
―Companies
Making Strides on the Intranet Front,‖
HR Policies & Practices
,
January 9,
1998, 1-2.
18
．
Mike
Frost,
―Extranets:
A
Big
Boon
-Especially
for
Small
Companies,‖
HR
Magazine
,
January
1998, 31-35.
19
．
Samuel
Greengard,
―10
Ways
to
Protect
Intranet
Data,‖
Workforce,
September
1998,
78-81.
20
．
Tom
Starner,
―Being
Direct,‖
Human
Resource
Executive
,
March
4,
1999,
44-48;
and
Michelle
Neely Martinez
, ―Intranets Boost HR to
More Strategic, Future
-
Based
Sevels,‖
HR International
Update
, February 1998, 1-3.
21
．
―Self Service
HR: 4 Ways to Cash in on the Next Big HRIS
Application,‖
Managing HR
4
参考文献
Information System
,
September 1998, 1, 13-14, available at .
22
．
Joel
R. Lapointe, ―A Method for Selecting
the Right Employee
Self
-
service Situation,‖
HR
Magazine
,
August 1997, 37-42.
23
．
Victor
Y.
Haines
and
Andre
Petit,
―Conditions
for
Successful
Human
Resource
Information
Systems,‖
Human resource
Management
, Summer 1997, 261-275.
24
．
Carolyn
Hirschman, ―Time for a Change,‖ HR Magazine,
August 1998, 81
-87.
25
．
Eric R.
Quinones, ―Massive Staff Cutbacks No Guarantee of
Profits,‖
The Denver Post
,
February 9, 1998, 3C.
26
．
Aaron
Bernstein, ―Oops, That‘s Too Much
Downsizing,‖ Business Week, June
8,
1998, 38;
John
J.
Keller,
―AT&T
Buyout
Package
Attracts
More
Managers
Than
Expected,‖
The
Wall Street Journal
, June 4,
1998, B6.
27
．
―Corporate
Job
Creation,
Job
Elimination,
and
Downsizing,‖
1997
Survey,
American
Management Association, 1-8.
28
．
Alex M.
Susskind, Vernon D. Miller, and J. David Johnson,
―Downsizing and Structural
Holes,‖
Communication Research
15(1998), 30-65.
29
．
Robert
Folger
and
Daniel
P.
Skarlicki,
―When
Tough
Times
Make
Tough
Bosses:
Managerial
Distancing
as
a
Function
of
Layoff
Blame,‖
Academy
of
Management
Journal
, 41(1998), 79-87.
30
．
Julie Cook,
―Some Way Out,‖
Human Resource
Executive
, September1998, 1, 34-38.
31
．
Sue
C.
Erwin,
Angus
H.
Macauley,
and
Jim
O‘Strckey,
―Tips
to
Help
Employers
Avoi
djLegal Claims for
Downsizing,‖
Legal Report
,
Summer 1997, 1-4.
32
．
A
dapted from Rhonda L. Rundle,
―Home Health Rivals Try Merger
of
Equals, Get Merger
from Hell,‖ The Wall
Street Journal, February 26, 1998, A1; ―The
Perfect Blend,‖ Human
Resource
Executive, May 19, 1998; 19-
21; and
Matt Murray, ―KeyCorp Fails to Prove It
Can Unlock Promise of Merger of
Equals,‖ The Wall Street Journal, August 25, 1998,
A1
?
第四章
1
．
Tim
Aeppel,
―
personnel
Disorders
Sap
a
Factory
owner
of
His
Boy
Idealism,
The
Wall
Street journal,
January 14,
1998, A1;
2
．
Donna Rosato,
―Northwest‘s
Poor Service
Sulllis Deal,
USA today,
June
15, 1998, 6B;
3
．
Gabriella Stem,
The
Wall Street
journal,
April 21, 1997, A1.
4
．
'Determi
ning
the value of human resources,‖
viewpoint on value,
(Omaha,
NE: Balckman
and associates),
July/August 1998, 4.
5
．
David p.
Norton, ―aligning strategy and performance with
the balanced scorecard,: ACA
journal,
autumn 1997, 18-26.
6
．
David
Ulrich:
a
new
ma
ndate
for
human
resources,‖
Harvard
business
review,
January-February
1998, 124.
5
References and Bibliography
7
．
Bernard Wysocki
jr., ― why an acquisition? Often it‘s the people,‖
the wall street journal,
October6, 1997,a1;
8
．
Erlrk
Schonfie1d,
‖
fortune,
March 31, 1997,
114.
9
．
Keith
Whitefield
and
Michael
Poole,
Employment
For
High
Performance,
Organization
Studies,
Winter 1997, 745.
10
．
M. J. Mandel,
Business Week,
August 31,
1998, 6m1.
11
．
Frederick
D.
Buzzie,
Talk
about
Productive
Across
the
Board
,
January
1997,
43-47.
12
．
Joseph Wop
Business Week,
July 13,
1998, 52-53.
13
．
Bob Cardy
Human Resource Division
News,
Summer 1998,
14-15.
14
．
Zahir Irani
and John Sharp,
―
Integrating
Continuous Improvement and Innovation into A
Corporate
Culture,
Technovation,
Vo.
17, No.4, 199-206.
15
．
Del Jones,
―
Buyers get No Salls
satisfaction,
USA Today
,
January 22, 1997, 1B.
16
．
Thomas A.
Stewart, ―A Satisfied Customer Isn‘T
Enough,‖ Fortune,
July 2l, 1997, 112.
17
．
18
．
Hal Lancaste1,
,‖
The Wall
Street Journal,
June 9,
1998, B1
19
．
John
M. Hannon,
Human Resource
Management,
36 (1997), 409.
20
．
Joseph
Coates,
HR
Issues
For
The
Twenty-First
Century,
‖
Employment
Relations
Today, Winter, 1997, 1.
21
．
Dallas
Sailsbury,
―
The
Changing
Employment
Contract,
‖
Compensation
and
Benefits
Review
,
January-February, 1997, 78.
22
．
―
Workers Expect To Share
The Wealth,
Bulletin To Management Data
Graph,
October 16,
1997,
332.
23
．
Maggie
Jackson,
,‖
Omaha
World-Herald,
September 7, 1997, G1.
24
．
Ann Vincola
and Nancy
Mobley, ―Performance
Management
Through A Work/Life
Lens,
HR Focus,
February
1998, 9.
25
．
Hal
Lancaster
‖
The
Wall
Street Journal,
April
28, 1998, B1
26
．
Tim Aeppel,
ctory,‖
The Wall Street
Journal,
March 18, 1997, 1
27
．
James H.
Carbone, ―Loyalty: Subversive Doctrine?,
Academy Of Management
Executive,
August 1997,
80-87
28
．
Charley
Braun,
―
Organizational
Infidelity,‖
Academy
of
Management
Executive,
November 1997, 11.
29
．
Alan
Webber,
―Best
Firms
Don‘t
Need
Employee
Loyalty,‖
USA
Today,
July
22,
1998,
11A
6
参考文献
30
．
Thomas
Petzinger, ― The Front Lines,‖
The Wall
Street Journal,
April 25, 1997, B1
31
．
Ro
berta
Maynard, ― How To Motivate Low Wage Workers,‖
Nation’
s Business,
May 1997,
35
32
．
Pascal
Zachary, ― The New Search For Meaning In
Meaningless Work,‖
The Wall Street
Journal,
January 9, 1997 B1
33
．
Dan Danbom,‖
Hate Your Job? These Are Even Worse,‖
Denver Post,
June 7, 1998,
^J
34
．
John
R.
Hollenbeck,
Et
Al.,
―Extending
The
Multilevel
The
ory
Of
Team
Decision
Making,‖
Academy of
Management Journal,
41(1998), 269.
35
．
Scott
A.
Snell,‖
Designing
And
Supporting
Transnational
Teams,
Human
Resource
Management,
37(1998),
147-158.
36
．
Perry
Pascarella, ―Compensating Teams,‖
Across The Board,
February
1997, 16
37
．
Ralphy King, ―
Teams Therapy,‖
The Wall Street
Journal,
May 20, 1998, 1.
38
．
David Cotter
And Ceil Williams, ― Managing
Health
-
Related Absences,‖
Compensation
and Benefits
Review,
May-June 1997, 58.
39
．
Bill
Gates,
―
Internet
A
Rich
Source
Of
Medical
Information,‖
Omaha
Word-Herald,
March 15, 1998
40
．
Jen Condoding,
―Echos From The Line: HR Lacks Strategic
Initiative,‖
HR Focus,
July
1997, 1.
41
．
Wayne
Cascio,
Clifford
Young,
and
James
Morries,
―
Financial
Consequences
of
Employment-Change
Decisio
ns In Major U.S.
Corporations,‖
Academy Of Management
Journa,
40(1997), 1175.
42
．
Ma
rk
Spoginardi, ―Conducting A Human Resources
Audit
-
A Primer,‖
Employee Relations
Law Journal, 23(1997), 105
?
第五章
1
．
June
25,
1998,
73-74;
M.A.
Jacobs,
Firm
Loses
Race
Discrimination
Case,
The
Wall
Street
Journal,
March 25, 1996, B8; PatrickMcGeehan,
Leap
for
Women
on
Wall
Street,
The
Wall
Street
Journal,
November
19,1997,
B17;
Stephanie
Armour,
Case
Sounds
Warning,
Today,
October
24,
1997,
B1;
Lynch
Is
Told
to
Pay
$$1.8Million
in
Discrimination
Case,
Wall
Street
Journal,
January
22,1997,
B14;
and
Awarded$$300,000
in
Age
Bias
Lawsuit,‖
Omaha WorldHerald,
May 16,1998, Al9.
2
．
Based on
200; Ann Davis;
Journal,
November 23,1997, BI+; and
5,1998,
95-97.
7
References and Bibliography
3
．
Quot
as
Are
Increased
for
Foreign
Professionals,
Human
Resource
Executive,
February 1999, 9; and Michael Maggio,
Report, Summer 1998, 7-12.
4
．
Charles
A.
Pierce
and
Herman
Aquinis,
the
Gap
be
tween
Romantic
Relationships
and
Sexual
Harassment
in
Organizations,
Journal
of
Organizational
18 (1997), 197-200.
5
．
Harris v.
Forklift Systems, Inc., . 367 (1993).
6
．
Burlington
Industries
v.
Ellerth,
U.S.S.
Ct.
No.
97-569,
June
26,
1998;Faragher
v.
Boca
Raton, . 97-282, June
26, 1998; and Oncale v. Sundowner Of Lahore
Services,
. No. 96-568, March4, 1998.
7
．
Jennifer Laabs,
8
．
Michael
Barrier,
9
．
Based
on
Jane
AdamsRoy
and
Julian
Barling,
the
Decision
to
Confront
or
Report Sexual Harassment,' Journal of
Organizational Behavior 19 (1998), 329-336.
10
．
Gilbert
Casellas and Irene L. Hill,
LegalReport,
Fall 1998, 1-5.
11
．
James
A.
Burns,
Jr.,
Pregnant
Employees,
―Employee
Relations
Law
Journal 23 (1997), 139-144.
12
．
Stopka
v.
Alliance
of
American
Insurers,
CA7,
No.
97-1974,
April
1,
1998;
and
Sue
Schellenbarger,
Workers
Clash
with
Employers
Over
Job
Inflexibility,
The
Wall Street Journal, February 10, 1999,
B1.
13
．
U.S.
Bureau
of
the
Census,
1998;
Diana
E
Furchtgott
Roth
and
Christine
Stolba,
Worth
Makes
a
Comeback,
The
Wall
Street
Journal,
February
4,
1999,
A22.
14
．
Arizona
Governing Committee v. Norris, 103 . 3492 (1983).
15
．
Diana
Kunde,
Build
Careers
in
Construction
Trades,
Omaha
WorldHerald,
January 24,
1999, 1G.
16
．
U.S.
Equal Employment Opportunity Commission, 1998.
17
．
Glass
Ceiling
Commission,
A
Solid
Investment:
Making
Use
of
the
Nation~
Human
Capital (Washington,DC: U.S. Department
of Labor, 1995).
18
．
Timothy D.
Schellhardt,
Street Journal, July 27,
1998, B1, B8.
19
．
Westinghouse
Electric Corp v. Ryder,. No. 97-1070, February23,
1998.
20
．
Based
on
data
compiled
by
the
federal
Equal
Employment
Opportunity
Commission,
1998.
21
．
Definitions
used
in
this
discussion
of
the
Americans
with
Disabilities
Act
are
those
contained
either
in
the
act
itself
or
in
the
Technical
Assistance
Manual
issued
by
the
EEOC;
and
Robert
W.
Thompson,
May
Clarify
Definition
of
ADA-Covered
8
参考文献
Disabilities,
22
．
F
rancis
A.
McMorris,
Transfer
Plea
Rejected
in
Another
Disabilities
Act
Ruling,
23
．
Timothy Bland,
and
Ann Davis,
July 22, 1997, B1, B6.
24
．
School Board
of Nassau County, Florida v. Airline, 107 S.C.
1123(1987).
25
．
Peter
J.
Petesch,
ADA,
HIV,
and
Risk
Management
Strategies,
Report,
Summer
1998, 1-6.
26
．
Bragdon v.
Abbott, . No.97-156, June 25, 1998.
27
．
Carolyn
Hirschman,
July 1997, 85-88.
28
．
Barbara Gamble
McGill,
Magazine, July1997, 85-88.
29
．
For a
discussion of various religions and their
observance schedules, see Patricia Digh,
30
．
Trans World
Airlines v. Hardison,432 U.S. 63 (1977).
31
．
Jodi
Spiegel
Arthur,
Rights
Not
Violated,
Court
Says,
Resource
Executive, June 5,1998, 22.
32
．
Ronald
A.
Lindsay
and
Elizabeth
H.
Bach,
Discriminat
ion,
http://www,
/docs/whitepapers/, 1997.
33
．
Jessica Guynn,
February 7,
1999, 1G; and Stephanie Armour,
Workers
,
34
．
Pr
actices Update, September 19, 1997, 1-2.
35
．
Dothard v.
Rawlinson, 433 U.S. 321(1977).
36
．
Harper v.
Blockbuster EntertainmentCorp., CAll, No.
96-2461-CV-DLG, April 29, 1998.
37
．
Public Law
103-353, October 13, 1944.
38
．
Jonathan
Segal,
109-116.
39
．
Bill Leonard,
Micco,
Cuts
Number
of
PendingCases
in
Half
Over
Three
Years,
News,
September 1998, 9.
40
．
Stephanie
Armour
and
Barbara
Hansen,
of
'Retaliation'Cases
Surfacing
in
U.S.
Workplace
,
41
．
In
structuring
the
components
of
AAPs,
the
authors
acknowledge
theassistance
of
Raymond
B.
Weinberg,
SPHR,
CCP;
and
Kathleen
Shotkoski,
PHR;
of
Silver
Stone
9
References and
Bibliography
Consulting,
Omaha, NE
42
．
Based on Bruce
Horovitz,
B1; E Rice,
43
．
Adapted
from
Dennis
Huspeni,
Perspective
Helps
Force,
The
Denver
Post,
June 17, 1998, B1;
David Price,
30,
1998,
13A;
Paul
M.
Barrett,
Limbo,'
The
Wall
Street
Journal,
October
12,
1998, Al; and Kevin
Johnson,
Today, November 28, 1998, lA.
44
．
Throughout the
following section, various statistics on workforce
composition and trends
are taken from
U.S. Department of Labor, Bureau of Labor
Statistics, and Census Bureau
data
widely reported in various reference and news
media reports. For additional details,
consult .
45
．
Brenda Paik
Sunoo,
97; and Tara Parker-Pope,
Street Journal, September 9, 1998, B1.
46
．
Howard
Gleckman,
Tech
Talent:
Don't
Bolt
the
Golden
Door,
Business
Week
March 16, 1998, 30.
47
．
Rick Garnitz,
ACA News, March 1999, 20-24
48
．
Adapted from
Roy Johnson,
Fortune, August 3, 1998,
94-122.
49
．
The
following
list
is
adapted
from
Gail
Robinson
and
Kathleen
Dechant,
a
Business Case
for Diversity,
50
．
Patricia
Digh,
Next
Challenge:
Holding
People
Accountable,
HR
Magazine,
October 1998,
63-69.
51
．
Leon
Wynter,
October 1, 1997, B1.
52
．
Programs,'
Mosaics, July/August 1998, 1.
53
．
Norma M.
Rucucci,
Gone
Wrong?
Management,
Spring
1997, 35-41;
and
Gillian
Flynn,
54
< br>．
Kathryn
E
Clark,
Barriers,
Human
Resource
Executive,
September
1998,
39--44.
Helen
Hemophill
and
Ray
Haines,
Discrimination,
Harassment,
and
the
Failure
of
Diversity Training (Westport, CT: Quorum Books),
1997. Gillian Flynn,
See Diversity's
Other Side,
55
．
The
authors
acknowledge
the
assis:
tance
of
Christina
Harjehausen
in
structuring
the
content
of
the
debate
on
affirmative
action.
Bakke
v.
the
University
of
California,
109
10
参考文献
S:Ct.
(1978); and Hopwood v. State of Texas, 78 E 3d 932
(1996).
56
．
Steven
A. Holmes,
15, 1998, lA.
57
．
For
a
summary
of
the
political
issues
on
affirmative
action,
see
Clint
Bolick,
Middle
Ground on Affirmative Action,' The Wall Street
Journal, January 6, 1998, Al8.
58
．
Civil Rights
Act of 1964, Title VII, sec. 703a.
59
．
U.S.
Equal
Employment
Opportunity
Commission,
Affirmative
Action
and
Equal
Employment (Washington, DC: U.S.
Government Printing Office, 1974), 12-13.
60
．
Leon G.
Wynter,
61
．
Based
on Linda Micco,
HR
News,
September
1998,
15;
and
Rochelle
Sharp,
Backs
Away
from
Filing
Race-Bias Suit in Face of Congressional
Opposition to Testeis,' The Wall Street Journal,
June 24, 1998, A4.
62
．
Griggs v. Duke
Power Co., 401 U.S. 424 (1971).
63
．
Civil Rights
Act of 1964, Title VII, sec. 703c.
64
．
(1978)/' Federal
Register, August 15, 1978, Part IV, 38295-38309.
65
．
For a
discussion of statistical methodological details
related to employment selection, see
Robert D. Gatewood and Hubert S. Feild,
Human Resource Selection, 4th ed. (Chicago:
Dryden Press, 1998), 111-209.
66
．
/20010424/file/0000,
641,
?
第六章
1
．
Finds
Job
Analysis
Key
in
Relieving
Employee
'Discom-fort',
Human
Resources Report
, May 11,
1998, 501.
2
．
3
．
Things
to
Remember
When
Creating
a
Job
Description,
Manager's
Intelligence
Report
, March 1997, 13.
4
．
Alan Farnham,
5
．
Barbara
Gamble
Magill,
Accommodations
Don't
Have
to
Break
the
Bank,
HR
Magazine
, July 1997, 85-88.
6
．
Carolyn
Hirschman,
HR Magazine
,
September 1997, 106-114.
7
．
Cathy
Gedvilas,
the
'New
Breed'
Information
Workers,
ACA
News,
July/
August
1998, 30-35.
8
．
E. E. Lawler,
Journal of Organiza-
tional
Behavior
15 (1994), 3-15.
9
．
Edward
L.
Levine,
et
al.
Methodology
for
Developing
and
Vaildating
Minimum
11
References and Bibliography
Qualifications,
Personnel
Psychology,
50 (1997), 1009-1023.
10
．
. Gov/Press-
Release/
11
．
Jody
Barnes Nelson,
Human Resource
Planning
20, (1997), 39-50.
12
．
Marilyn Moats
Kennedy,
53.
13
．
Michael A.
Bennett, 'Competen-des Under the
Microscope,
14
．
Patricia K.
Zingheim, et al.
All?
ACA
journal
, spring 1996, 56-65.
15
．
Phillip C
Grant, ―Job Descriptions: What's Missing,‖
Industrial Management,
November/
December 1997,
9-13.
16
．
Robert
D. Behn,
Governing
, January
1997, 60.
17
．
Sally
Ford,
Descriptions
Should
Be
Everyday
Management
Tool,
Kansas
City
Business Journal,
September
19, 1997, Z0.
18
．
Sharon K.
Parlzer, Toby D. Wall, and Paul R. Jackson,
Flexible
Employee
Work
Orientations,
Academy
of
Management
Journal
40
(1997),
899-929.
19
．
W.
W.
Tornow
and
P.
R.
Pinto,‖The
Development
of
a
Managerial
Job
Taxonomy:A
system
for
Describing
,
Classifying,
and
Evaluating
Executive
Positions,‖
Journal
of
applied
Psychology
61
(1976), 410-418.
?
第七章
1
．
Are Your
Recruiting Methods Discriminatory?
”
Workforce
, May 2000, 105-106.
2
．
“
Colle
ge Recruiters See It
All.
”
Human Resources
Report
, February 7. 2000.119.
3
．
“
Online
Recruiting: What Works. What
Doesn't,
”
HR
Focus
, March 2000.1+.
4
．
“
Promising
Students
Noticed.
Courted
Earlier
for
Top
Jobs.
”
Bulletin
to
Management
,
August 16.2001. 263
5
．
Amy
Borus,
―Workers
of
the
World:
Welcome,
Business
Week
,
November
20.2000.
129-132
6
．
Barbara
Kantrowitz and Pat
Wingert,
“
Teachers
Wanted.
”
News-
week, October 2, 2000,
37-42.
7
．
Benard
Wysocki.
“
When
It
Is
the
Job
form
Hell
Recruiting
Is
Rough.
”
The
Wall
Street
Journal
, July 10, 2001. B1+
8
．
Benchmarks
in
Online
Recruiting
Maximizing
Corporate
Site
Effectiveness
(Fitzwilliam.
NH: Kennedy
Information Research Group, 2001).
9
．
Bill Leonard.
HR Magazine
, August 2000.
37-42.
10
．
Brian
Klaas. John McClendon. And Thomas Gainey.
“
Managing HR in the Small
and
Medium
Enterprise:
The
Impact
of
Professional
Employer
Organizations.
”
12
参考文献
Entrepreneurship Theory and
Practice
25 (2000) 107-124.
11
．
C.
Glenn
Pearce
and
Tracy
L.
Tuten.
“
Internet
Recruiting
in
the
Banking
Industry.
Business
Communications Quarterly
. March
2001.9-18.
12
．
Carolyn
Hirschman.
HR Magazine
,
January 2000.5S-64.
13
．
Carrall
Lachnit.
“
Employee Referral
Saves Times. Saves Money. Delivers
Quality
”
HR
Magazine
. June 2001.67-72.
14
．
Dave
Anderson.
PEO
Can
Be
Good
For
Business.
Financial
executive
.
September
/October 2000,
52-57.
15
．
Dayton
Fandray.
“
Gray Matter.
”
Workforce
. July
2000.26-32.
16
．
Dennis
Doverspike.
Mary
Anne
Taylor.
Kenneth
S.
Schultz.
and
Patrick
F.
McKay.
“
Responding
to
the
Challenge
of
a
Changing
Workforce:
Recruiting
Nontraditional
Demographic
Groups.
”
Public Personnel
Management,
29(2000).445-457.
17
．
Grace
Shim.
“
Shortage
of
Truckers
Leads
Some
Firms
to
Bend
Rules.
”
Omaha
World-Herald.
July
15.2000.13.
18
．
Internet
Recruiting Newsletter, available at
，
March 9.2001.
19
．
James A.
Breaugh and Mary
Starke.
”
Research on Employee
Recruitment.
”
Journal of
Management
. 26 (2000).
405-424.
20
．
Jason
Blevins.
”
The
Denver Post
, August 20, 2000.
12
21
．
Jennifer
Laabs.
“
Are You Ready to
Outsource
Staffing?
”
Workforce. April
20000. 56-60.
22
．
John R. Hall.
Air Conditioning, Heating. &
Refrigeration
News.
April 9.
2001.26.
23
．
Kate
Dale.
“
Making the Net
Work.
HR World
. May-June
2000. 32-36.
24
．
Kathryn
Tyler.
“
Looking
for
a
Few
Good
Workers.
HR
Magazine
.
December
2000.
129-134.
25
．
Laura Parkcr.
“
USA Just Wouldn't Work
Without immigrant Labor.
”
USA
Today
, July 23,
2001 1A++
26
．
Peler
Cappelli.
“
Making
the
Most
of
Online
Recruiting.
Harvard
Business
Review
.
March
2001.139-146.
27
．
Peter
Kuhn
and
Mikal
Skuiterud.
“
Job
Search
Methods:
Internet
versus
Traditional,
Monthly Labor
Review
. October 2000, 3-11.
28
．
Rachael Emma
Silverman.
The Wall Street
Journal.
January 2.2001.
B14.
29
．
Robert J.
Grossman.
“
Robbing the
Cradle
”
HR
Magazine
. September 2000.40-45.
30
．
Ruth E.
Thaler-Carter.
“
Diversify
your Recruitment
Advertising.
”
HR
Magazine
June
2001. 92-100.
31
．
Sandra
Grabczynski.
“
Nub
New
Grads
by
Building
Relationships
with
Colleges,
Wor
kforce
, May 2000.98-103.
13
References and
Bibliography
32
．
Scan
Kclly.
“
IT Labor Shortage
Continues.
”
Communications
News
May 2001.8
33
．
Scott
Highhouse
et
al,
―Assessing
Company
Employment
Image:
An
Example
in
the
Fast-Food
Industry.
”
Personnel
Psychology, 52 (1999). 151-172.
34
．
Sherry
Kuczynski.
“
While Supplies
Last .
”
HR
Magazine
, June 2000.36-44
35
．
Skip
Corsini.
“
Wired to
Hire.
Training
. June
2001.50-54.
36
．
Tamara
Henry.
“
Teacher Shortage Gets
Foreign Aid.
”
USA
Today
. July 16, 2001. 6D.
37
．
Thomas G.
Moehrle.
“
The Cost and
Incidence of Referral. Hiring, and Retention
Bonuses.
”
Compensation and
Working Conditions,
Winter 2000. 37-12.
38
．
William
Dickmeyer.
“
Applicant
Tracking Reports Make Data Meaningful.
”
Workforce
.
February 2001. 65-67.
?
第八章
1
．
Carol Kleiman,
―Vew Interviews Test You On What You
Claim You Can Do,‖
The Denver
Post,
November 20, 1997.
2
．
Edward L.
Levine,
A Methodology For Developing
And Validating Minimum Qualifica-
tions,‖
Personnel
Psychology,
50(1997), 1009.
3
．
Ellen Joan
Pollock, ―Inhuman Resources‖
,
The Wall Street Journal,
July 3o, 1998.
4
．
Ellen Neuborne,
“
Employee Score New
Hires
，
”
USA
Today
，
July 9, 1997
5
．
Gillian Flynn,
―Are You Legal Under The Fair Credit Reporting
A
ct?
‖
Workforce,
March
1998, 79.
6
．
H. J. Bracker,
―Job Hunters Face New
-Styled
Interviews,
‖
Omaha World-
Herald,
October
18, 1998,
G25-26.
7
．
Hal
Lancaster,
―The Standard Resume Stkll
Has
A Role In Job
Searches‖
,
The Wall Street
Journal,
February 3, 1998,
B1.
8
．
Harold
Goldstein,
―The
Role
Of
Cognitive
Ability
In
The
Subgroup
Differences
And
Incremental Validity Of
Assessment Center Exercises ―
,
Personnel Psychology,
51(1998),
357.
9
．
Ichael Campion,
Dabid Palmer, and James E. Campion,
―A
Review Of Struvcture In The
Selection
Interview,
‖
Personnel
Psychology,
50(1997), 665.
10
．
Jim Jordan,
―Ruth Often Stetrhed Resume Checkers
Say‖
,
Omaha World-Herald,
May 24,
1998.
11
．
Joyce
Hogan
And
Kimberly
Brinkmeyer,
―Bridging
The
Gap
Between
Overt
And
Personality-Based Integrity
Tests,
‖
Personnel
Psychology,
50(1997), 587.
12
．
Kevin Murrhy
And
Ann Harris Sharaella, ―Implications
Of The Multidimensional Nature
Of
Job
Performance
Of
The
Validity
Of
Selection
Tests,‖
Personnel
Psychology
,
50(1997), 823.
13
．
Linda
Thornburg,
―Computer
Assisted
Interviewing
Shortens
The
Hiring
Cycle‖
,
Hr
Magazine,
February 1998, 73.
14
参考文献
14
．
Michele
Himnelberg, Firms Alter Hiring Practices To Avoid
Mistakes
“，
The Denever Post,
July 4, 1998, C1
15
．
Orlando
Vehling,
“
Employee
Selection: Will Intelligence And Conscientiousness
Do The
Job?
Academy Of
Management Executive
，
February 1998, 77-85
16
．
Peter
Thompson, ―Assessment Tests Ate Valbuable But Have
Limitations‖
,
The Denver
Post
, May 31, 1998, G1.
17
．
Pierre
Mornell,
―Zero Defect
Hiring‖
, INC., March 1998, 74.
18
．
Pierre
Mornell,
‖No Room For Compromise‖,
INC., August 1998, 116.
19
．
Pollock,
―Inhuman Resources‖
,
The
Wall Street Journal
, B1
20
．
Raymark,
Mark
Schmedt
and
Robber
Guion,
―Identifying
Potentially
Useful
Person-
malityu Constructs For Employee
Selection,
‖
Personnel
Psychology,
50(1997), 723.
21
．
Robber
Barro,
―So
You
Want
To
Hire
The
Beautiful.
Well,
Why
Not?‘
Business
Week,
March 16, 1998.
22
．
Sam
Jensen
and
Mark
Schorr,
―Lying
To
Get
A
J
ob,
‖
Nebraska
Workplace
Memo
,
February
199,1.
23
．
Stephanie
Armour, ―Fine Print‖
,
USA
Today,
July 21, 1998.
?
第九章
1
．
Workforce
, June 1997, 96.
2
．
Bulletin to Management
, October 29,
1998,
343.
3
．
Workforce Strategies
,
June 29, 1998, 31-35.
4
．
HR
Magazine
, November 1997,
25.
5
．
《中外管理》
，第
4
期，
2001
年
6
．
< br>Goldstein,
Training in
Organizations
, Monterey, CA:Brooks-
Cole, 1993.
7
．
Barb
Berquam,
a
Learning
Zone,
Occupational
Health
&
Safety
,
August
1998,
62-64.
8
．
Resource
Management,
Annual
Conference,
Minneapolis,
MN,
June
1998;
and
Beginnings,
Human
Resource Executive
, September 1998, C5.
9
．
Bill Holleran,
HR News
, October
1998, 13
10
．
Bill Roberts,
HR Magazine
,
August
，
1998, 99-104
11
．
Brandon
Hall,
The
Web-
Based
Training
Cookbook:
EverythingYou
Need
to
Know
for
Online
Training
，
New York: Wiley
Computer Publishing, 1998
12
．
Charles C.
Morrow, M. Quintin Jarrett, and Melvin T.
Rupinski,
Effect
and
Economic
Utility
of
Corporate-Wide
Training,
Personnel
Psychology
15
References and Bibliography
50(1997), 91-119.
13
．
Christopher
J.
Bachler,
Training
Helps
Companies
Keep
Up,
Workforce,
June 1997, 100-102.
14
．
Debra Black,
Training and Development
,
September
1998, 34-36.
15
．
Developed by
Geoff Brown, SPHR. Used with permission of ACI.
16
．
Donald
L.
Kirkpatrick,
Ideas
Revisited:
Revisiting
Kirkpatrick's
Four-Level
Model,
Training &
Development
, January 1996, 54-57.
17
．
Donna
J.
Abernathy,
WWW
of
Distance
Learning,'
Training
&
Development
,
September
，
1998,
29-30.
18
．
Eric
Raimy,
Human Resource
Executive
, January 1998, 59-61.
19
．
F. Allan
Hanson,
Occupational Health &
Safety
, June 1998, 37-66.
20
．
Gillian
Flynn,
Nuts
&
Bolts
of
Valuing
Training,
Workforce
,
November
1998,
80-85.
21
．
J. Kevin Ford,
et al,
Strategies
with
Learning
Outcomes
and
Transfer,
Journal
of
Applied
Psychology
83
(1998), 218-233.
22
．
Jack Stack,
23
．
Janis A.
Cannon-Bowers, et al,
and Their Impact
on
Learning,
Personnel Psychology
51
(1998), 291-320.
24
．
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