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研究生英语
2013-2014
学年第二学期期
末论文
题目
Contrastive
Analysis on Intercultural Business
Communication between China and America
学号
__11201300_
专业
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经济学
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2014
年
6
月
16
日
Contrastive Analysis on
Intercultural Business
Communication
between China and America
Abstract:
Intercultural
communication
as
a
social
phenomenon,
since
it
was
discovered
early by some scholars. They have made a deeper
research on it. With the
continuous
development of social progress, communication
between different cultural
backgrounds
counties
and
regions
goes
deeper.
And
the
language
and
culture
is
a
vehicle for communication. This shows
the necessity to the research of cross-cultural
communication. And this study has wide
and far-reaching significance of theory and
practice.
This
paper
analyzes
the
characteristics
of
cross-cultural
communication,
pointed out
that the cultural differences between China and
the U.S. This paper draws
conclusions
that the Chinese have the characteristics of
collectivism, past orientation,
high-
context
cultures,
strong
uncertainty
avoidance,
and
high
power
distance.
In
contrast,
the
United
States
has
the
features
of
individualism,
future
orientation,
low-context
cultures, weak uncertainty avoidance and small
power distance. Based on
this,
in
the
Sino-US
cross-cultural
business
communication
process,
it
will
need
to
keep
in
mind
the
differences
of
the
characteristics
between
China
and
American
cultures. Only in
this way can we target more
efficiently.
Keywords:
Intercultural
Communication; Power Distance; Uncertainty
Avoidance;
Individualism.
摘要
:
跨文化交际作为一种社会现象,
很早以来就被一些学者所发现
,
并对其进
行了深入的研究。
随着社会
不断发展进步,
不同文化背景的国家和地区间的交往
不断加深,
而语言和文化是交流的载体。
这就对跨文化交际的研究提出了必
要性。
并且这种研究具有广泛而深远的理论与实践的意义。
本文
分析了跨文化交际的特
征,指出中美之间的文化差异。得出了中国具有集体主义、过去取
向、高语境文
化、强不确定性规避、大权力距离等文化特征的结论,与之相反,美国具有
个体
主义、
未来取向、
低语境文化、<
/p>
弱不确定性规避以及小权力距离等特征。
基于此,
在中美跨文化商务交际的过程中,
必需要时刻注意中美文化之间的这些特征的差
异,只有这样,才能做到有的放矢,事半功倍。
关键词:
跨文化交际;权力距离;不确定性规避;个体主义
< br>
Part I Introduction
Intercultural communication (ICC) is
the term first
used by
Edward T. Hall in
1959
and
is
simply
defined
as
interpersonal
communication
between
members
of
different
cultures.
Another
simple,
yet
effective,
approach
is
to
define
it
as
communication that occurs between
individuals and entities that are culturally
unlike
(Rogers & Steinfatt, 1999). That
is to say intercultural communication can take
place
not
only
between
two
individuals
but
also
between
international
entities.
The
key
focus is
that the individuals or entities are culturally
different.
With
the
globalization
of
economics
deeper
and
deeper,
intercultural
communication
will
play
a
more
important
role
in
the
future.
Therefore,
it
is
necessary
for us to research intercultural communication.
According
the
experts,
intercultural
communication
can
have
different
forms.
Many scholars made
efforts to set boundaries for intercultural
communication study.
As a
phenomenon, intercultural communication has the
following features:
1)
Universal phenomenon
Intercultural
communication
occurs
everywhere
in
the
world.
Especially
in
the
21
st
century,
satellite
communications,
computer
networks
and
supersonic
air
buses
have virtually turned
our world into a global village. As you are
resting in your bed at
home,
you
can
watch
a
football
game
played
in
Italy
or
even
a
basketball
game
transmitted from America.
2)
Long History
Communication between
cultures has been going on for thousands of years.
The
history
of
intercultural
communication
is
almost
as
long
as
human
history
itself.
It
dates
back
to
when
primitive
nomadic
tribes
started
mingling
with
each
other
and
needed to communicate
with each other. During Tang Dynasty in China,
there were
the examples of the famous
“
silk
road
”
en which people of
Asia, Africa and Europe
interacted
and
communicated
with
each
other
in
order
to
conduct
their
business
transactions.
3)
Daily
Occurrence
Intercultural
communication
is
a
common
daily
occurrence.
Today,
we
find
thousands
of
Chinese
students
going
abroad
to
study,
millions
of
foreign
travelers
coming to China to visit, foreign
artists coming to China to give performances. Even
without going abroad, when you watch a
foreign film or read an English novel, you
are
engaged
in
intercultural
communication.
These
are
all
examples
showing
how
prevalent intercultural
communication is today.
Part II
Literature Review
As
so
far,
many
scholars
have
conducted
a
lot
of
efforts
about
intercultural
communication.
Now, let
?
s analyze how much
work has been done by these experts.
2.1 Kluckholn and
Strodtbeck
’
s theory
First
of
all,
I
shall
start
with
the
pioneering
descriptive
work
of
Florence
Kluckholn
and
Fred
Strodtbeck
with
their
variations
of
value
orientations.
Both
of
them are
American anthropologists. They made very important
studies on values back
in
the
1930s.
They
studied
5
communities
within
50
miles
of
them.
In
1936,they
conducted
their
first
study
to
find
out
what
values
were
applicable
to
all
these
communities; in 1951
they made their second study to see if any changes
had taken
place during these years.
They made predictions about what would come out of
their
experiments.
Kluckholn
identities 5 orientations,5 categories of beliefs
and behaviors that are
universal. This
means that all cultures have to work out solutions
to these issues.
2.2 Rich and
Gudykunst
’
s studies
According to Rich (1974), intercultural
communication can be classified into 5
forms: (1) intercultural communication
focuses on the study of interactions between
people from different cultural
backgrounds, such as interactions between people
from
America
and
China.(2)International
communication
focuses
on
the
study
of
interactions
between
representatives
of
different
nations,
such
as
the
interactions
between representatives on the United
Nations. (3) Interracial communication focuses
on
the
study
of
interactions
between
members
of
the
numerically
or
politically
dominant culture
and co-culture in the same nation, such as the
interactions between
whites and African
Americans. (4) Interethnic or minority
communication focuses on
the
study
of
interactions
among
co-cultures
in
the
nation,
such
as
the
interactions
between
Hispanic
and
Japanese
Americans.
(5)
Contracultural
communication
focuses
on
the
study
of
the
developmental
process
linking
intercultural
communication, such as developmental
process that led from the interactions between
Columbus and Native Americans to the
interactions between First Nation tribes and
Canadians. Rich
?
s
classification clearly shows that intercultural
communication study
should be
approached at an interpersonal or rhetorical
level. Except for contracultural
communication,
Rich
?
s categories remain
visible today.
2.3 Gudykunst and
Hammer
?
s study
Gudykunst and Hammer (1987) classified
intercultural communication by using
interactive-comparative and mediated-
inter personal dimensions to divide the realm of
the inquiry into four categories: (1)
intercultural communication includes a focus on
both
the
“
interactive
”
and
the
“
< br>interpersonal
”
.
It
deals
with
interpersonal
communication
between
people
from
different
counties
or
co-
cultures,
such
as
that
between
Chinese
and
Americans,
or
between
whites
and
African
Americans,
and
encompasses
the
areas
of
intercultural,
interracial,
and
interethnic
communication
identified
by
Rich.
(2)
Cross-cultural
communication
focuses
on
the
concepts
of
“
interpersonal
”
and
p>
“
comparative
”
and deals
with
the
differences in
communication
behaviors between people of different
cultures, such as the differences in negotiation
strategies
between
Swazis
and
South
Africans.
(3)International
communication
stresses
the
concepts
of <
/p>
“
interactive
”
and
“
media
ted
”
.
It
mainly
deals
with
media
communication
in
another
country,
exploring,
for
example,
the
role
media
play
in
Korean
society.
(4)Comparative
mass
communication
focuses
on
the
similarities
of
media systems in different counties, as
in China and Russia.
2.4 Martin and
Nakayama
?
s theories
Martin and Nakayama (2009)
have put intercultural communication theories into
three major categories, namely, three
scientific approaches: (1) Social science, (2)
interpretive approach, and (3) critical
approach.
These approaches are based on
different fundamental assumptions about human
nature
,
human
behavior,
and
the
nature
of
knowledge.
Each
one
contributes
in
a
unique
way
to
our
understanding
of
the
relationship
between
culture
and
communication,
but
each
also
has
limitations.
These
approaches
vary
in
their
assumptions
about
human
behavior,
their
research
goals,
their
conceptualization
of
culture and communication, and their
preferred methodologies.
Martin and
Nakayama (2009) have at the same time analyzed the
strengths and
weaknesses of each
approach. According to them, the social science
researchers may
not
really
understand
the
cultural
groups
they
are
studying
and
the
interpretive
researchers may
not represent accurately the communication
patterns of members of
that
community.
The
limitation
of
the
critical
approach
is
that
it
lacks
face-to-face
interactions and may yield less
practical results.
2.5 Xiaoping
Jiang
?
s theory
Xiaoping
Jiang
(2006),
a
Chinese
scholar
in
the
intercultural
communication
study has also categorized 3 major
approaches. They are positive approach, humanist
approach and systems approach.
According
to
Jiang
(2006),
the
positive
approach
has
traditionally
been
acknowledged as the
most scientific approach, as it represents the
essence of science.
And the most
important representative is Gudykunst (1988) with
his Uncertainty and
anxiety theory.
The
humanist
approach
follows
the
interpretative
approach.
It
is
mainly
concerned
with
the
“
historical
meaning
of
experience
and
its
developmental
and
cumulative
effects
”
at
the
individual
and
social
levels
(Kim,
1988).
Thus,
the
theoretical goal is chiefly to describe
and clarify a given communication phenomenon.
Jiang points out both the positivist
approach and the humanist approach overlook the
impact
of
the
macro
or
global
context
that
situates
the
intercultural
events.
The
systems approach
considers communication as
“
an emergent and interactive
process
”
and
emphasizes
the
whole
of
a
communication
system
(Kim
&
Gudykunst,
1988).
Therefore, this
approach incorporates
“
the
external objective patterns and the internal
subjective experiences of
individuals
”
which operate
concurrently and are inseparable.