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论大型超市中商品货架的摆放原则和技巧

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2021-02-10 14:14
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2021年2月10日发(作者:不可知论者)





论大型超市中商品货架的摆放原则和技巧




大型综合超市是指采取自选销售方式

< br>,


以销售大众化实用品为主


,


并 将超级市场和折扣店的经营


优势合为一体的、满足顾客一次性购足需求的零售业态


,


合理布局和科学的商品陈列对于吸引顾客具


有极为重要的作用。通过新颖


,


活泼


,


更具吸引力的卖场布局和商品陈列


,


可 以直接或间接地提高门店


的营业效率。



一、卖场布局及陈列设计的意义




大型综合超市作为一种独立的零售商业设施


,

< br>由于其规模大、顾客多、货物运转速度快、功能组合


复杂


.


所以


,


各功能组成要素布局与设计是 否合理


,


运作是否顺畅


,


对于大型综合超市经营影响很大


,



能布局就是对其用地空间进行组合尽可能避免各功能区之间的矛盾


,

< p>
从而更加合理


,


更大限度地提高

< br>超市的运营效率。超市的布局设计对超市的盈利和发展有着举足轻重的作用。布局设计的好坏直接关


系到超市以后的经营运作。大型综合超市功能组成复杂


,


通过分析可知


,


其功能组成可分为八大部分


:


停车区、营业区、仓库区、卸货区、办公区、休息广场、服务区、辅助 区等。



Large-scale comprehensive supermarket as an independent retail commercial facilities, due


to its large scale and a lot of customers, fast cargo operation, functional combination is


complex,


so


the


functional


layout


and


component


design


is


reasonable,


whether


the


operation


smoothly and management for the large- scale comprehensive supermarket, space combination


function


layout


is


the


land


as


far


as


possible


to


avoid


the


contradiction


between


the


various


functional areas, thus more reasonable, more to improve the operational efficiency of the


supermarket. Layout design of the supermarket has significant effect on the profitability


and development of the supermarket. The stand or fall of layout design is directly related


to the supermarket after operation of business. Large-scale comprehensive supermarket of


complex function, through the analysis, its function composition can be divided into eight


parts:


parking


area,


service


areas,


lots,


unloading


area,


office


area,


rest


square,


service


area, auxiliary area, etc.


二、卖场布局设计的消费者心理学依据



The consumer psychology basis of stores layout design


(1)


应考虑商品的特点和购买规律




如销售频率高、交易零星、选择性不强的商品


,


其柜组应设在消费最容易感知的位置以便于他们购


买、节省购买时间

< p>
,


又如花色品种复杂、需要仔细挑选的商品及贵重物品

,


要针对消费者求实的购买心



,


设在售货现场的深处或楼房建筑的上层


,


以利于消费者在较为安静、顾客相对量较小的环境中认真


仔细地挑选。同时应该考虑< /p>


,


在一定时期内调动柜组的摆放位置或货架上商品的陈列位置


,


使消费者在


重新寻找所需商品时受到其他 商品曲吸引。



(1) should consider the characteristics of the goods and the rule of the purchase


Such


as


sales


of


scattered,


selective


frequency


is


high,


the


deal


is


not


strong,


the


counter


unit should be located in the location of the consumer perception most easily so that they


buy,


save


the


time


of


purchase,


and


like


a


breed


of


design


and


color


is


complex


and


requires


careful selection of goods and valuables, strives for consumers to purchase psychology,


located


in


the


depths


of


the


sales


site


or


building


top,


benefit


consumers


in


the


relatively


quiet,


customers


environments


less


relative


amounts


to


choose


carefully.


Should


be


considered at the same time, in a certain period of time to mobilize the placement of the


counter unit or store shelves display position, make consumers in search for the required


goods by other commodities attract


.


< p>
(2)


应尽量延长消费者逗留卖场的时间




超市购物总是比原先预计要买的东西多

< br>,


这主要是由于售货现场设计与商品刻意摆放的原因。货现


场设计为长长的购物通道


,


避免消费者从捷径通往收款处和出 口。当消费者走走看看时便可能看到一


些引起购买欲望的商品


,


从而增加购买


,


又如把体积较大的商品 放在入口处附近


,


这样消费者会用商场


备有的手推车购买大件商品


,


并推着手推车在行进中不断地选择 并增加购买。超级商场购物通道尽可


能地延长消费者在售货现场的“滞留”时间。



(2) try to extend the period of stay consumer markets


Supermarket shopping is always expected to buy more than the original, this is mainly due


to the sales site design deliberately put the reason with the product. Cargo site design


for


long


shopping


channels,


avoid


consumers


from


a


shortcut


to


the


cashier's


desk


and


exports.


Going and looking around when consumers may see some cause to buy goods, which increase the


purchase,


and


like


a


bulky


goods


on


near


the


entrance,


so


consumers


will


use


store


have


cart


to buy big-ticket items and carts constantly select and add in the travel. Supermarket


shopping


channel


extended


consumers


as


much


as


possible


at


the


scene


of


the


vending



time.


三、卖场布局设计的原则



The principle of stores layout design


(1)


自助性。



现代的大中型超市都 是自助性的


,


消费者可以自主、自由地选购商品。这样给予顾客



更大的心理空间。从消费心理学的角度。人有希望自己能够随 心所欲有更多的个人空间的诉



求。消费者在选购商品的时候不 希望有被其他人监视的感觉


,


只是希望服务员能够在需要的



时候提供意见。因此如果一个超市服务员的位置不合适

< p>
,


常常会产生顾客觉得服务员在监视


< p>
自己的感觉


,


或者顾客不需要服务员的意见和帮助 而服务员“热情过度



的现象。这样其实是



破坏了超市的自助性。



(1) the principle of self-help


Modern


large


and


medium- sized


supermarkets


are


self-help,


consumers


can


be


independent,


free


to


choose


and


buy


goods.


So


give


the


customer


greater


psychological


space.


From


the


perspective of consumer psychology. People have hope oneself can follow one's inclinations


have more personal space. When consumers in the choose and buy goods don't want there to


be monitored by others, just hope the waiter can provide advice when needed. So if a waiter


inappropriate


location


of


supermarket,


often


can


produce


customer


feel


waiter


in


monitoring


their


feelings,


or


customer


don't


need


the


waiter's


opinions


and


help


the


waiter



phenomenon. This is actually destroyed supermarket self-help principle.


(2)


便利性。


现代人的生活节奏都很快。据我们的统计结果


,


人们逛超市 的时间一般是


11


个小时


,


生活的快节


奏要求超市能够在最短的时间内满足人们的购物需求。



(2) the convenience.


Modern


life


rhythm


are


soon.


According


to


our


statistics,


people


supermarket


is


11


hours


of time, the fast rhythm of life requires a supermarket can in the shortest possible time


to meet the shopping needs of people.





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