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论大型超市中商品货架的摆放原则和技巧
大型综合超市是指采取自选销售方式
< br>,
以销售大众化实用品为主
,
并
将超级市场和折扣店的经营
优势合为一体的、满足顾客一次性购足需求的零售业态
,
合理布局和科学的商品陈列对于吸引顾客具
有极为重要的作用。通过新颖
,
活泼
,
更具吸引力的卖场布局和商品陈列
,
可
以直接或间接地提高门店
的营业效率。
一、卖场布局及陈列设计的意义
大型综合超市作为一种独立的零售商业设施
,
< br>由于其规模大、顾客多、货物运转速度快、功能组合
复杂
.
所以
,
各功能组成要素布局与设计是
否合理
,
运作是否顺畅
,
对于大型综合超市经营影响很大
,
功
能布局就是对其用地空间进行组合尽可能避免各功能区之间的矛盾
,
从而更加合理
,
更大限度地提高
< br>超市的运营效率。超市的布局设计对超市的盈利和发展有着举足轻重的作用。布局设计的好坏直接关
系到超市以后的经营运作。大型综合超市功能组成复杂
,
通过分析可知
,
其功能组成可分为八大部分
:
停车区、营业区、仓库区、卸货区、办公区、休息广场、服务区、辅助
区等。
Large-scale
comprehensive supermarket as an independent retail
commercial facilities, due
to its large
scale and a lot of customers, fast cargo
operation, functional combination is
complex,
so
the
functional
layout
and
component
design
is
reasonable,
whether
the
operation
smoothly and management for the large-
scale comprehensive supermarket, space combination
function
layout
is
the
land
as
far
as
possible
to
avoid
the
contradiction
between
the
various
functional areas,
thus more reasonable, more to improve the
operational efficiency of the
supermarket. Layout design of the
supermarket has significant effect on the
profitability
and development of the
supermarket. The stand or fall of layout design is
directly related
to the supermarket
after operation of business. Large-scale
comprehensive supermarket of
complex
function, through the analysis, its function
composition can be divided into eight
parts:
parking
area,
service
areas,
lots,
unloading
area,
office
area,
rest
square,
service
area, auxiliary area, etc.
二、卖场布局设计的消费者心理学依据
The consumer psychology basis of stores
layout design
(1)
应考虑商品的特点和购买规律
如销售频率高、交易零星、选择性不强的商品
,
其柜组应设在消费最容易感知的位置以便于他们购
买、节省购买时间
,
又如花色品种复杂、需要仔细挑选的商品及贵重物品
,
要针对消费者求实的购买心
理
,
设在售货现场的深处或楼房建筑的上层
,
以利于消费者在较为安静、顾客相对量较小的环境中认真
仔细地挑选。同时应该考虑<
/p>
,
在一定时期内调动柜组的摆放位置或货架上商品的陈列位置
p>
,
使消费者在
重新寻找所需商品时受到其他
商品曲吸引。
(1) should consider
the characteristics of the goods and the rule of
the purchase
Such
as
sales
of
scattered,
selective
frequency
is
high,
the
deal
is
not
strong,
the
counter
unit
should be located in the location of the consumer
perception most easily so that they
buy,
save
the
time
of
purchase,
and
like
a
breed
of
design
and
color
is
complex
and
requires
careful selection
of goods and valuables, strives for consumers to
purchase psychology,
located
in
the
depths
of
the
sales
site
or
building
top,
benefit
consumers
in
the
relatively
quiet,
customers
environments
less
relative
amounts
to
choose
carefully.
Should
be
considered at the same
time, in a certain period of time to mobilize the
placement of the
counter unit or store
shelves display position, make consumers in search
for the required
goods by other
commodities attract
.
(2)
应尽量延长消费者逗留卖场的时间
超市购物总是比原先预计要买的东西多
< br>,
这主要是由于售货现场设计与商品刻意摆放的原因。货现
场设计为长长的购物通道
,
避免消费者从捷径通往收款处和出
口。当消费者走走看看时便可能看到一
些引起购买欲望的商品
,
从而增加购买
,
又如把体积较大的商品
放在入口处附近
,
这样消费者会用商场
备有的手推车购买大件商品
,
并推着手推车在行进中不断地选择
并增加购买。超级商场购物通道尽可
能地延长消费者在售货现场的“滞留”时间。
(2) try to extend the period
of stay consumer markets
Supermarket
shopping is always expected to buy more than the
original, this is mainly due
to the
sales site design deliberately put the reason with
the product. Cargo site design
for
long
shopping
channels,
avoid
consumers
from
a
shortcut
to
the
cashier's
desk
and
exports.
Going and looking around when consumers
may see some cause to buy goods, which increase
the
purchase,
and
like
a
bulky
goods
on
near
the
entrance,
so
consumers
will
use
store
have
cart
to buy big-ticket items
and carts constantly select and add in the travel.
Supermarket
shopping
channel
extended
consumers
as
much
as
possible
at
the
scene
of
the
vending
time.
三、卖场布局设计的原则
The
principle of stores layout design
(1)
自助性。
现代的大中型超市都
是自助性的
,
消费者可以自主、自由地选购商品。这样给予顾客
更大的心理空间。从消费心理学的角度。人有希望自己能够随
心所欲有更多的个人空间的诉
求。消费者在选购商品的时候不
希望有被其他人监视的感觉
,
只是希望服务员能够在需要的
p>
时候提供意见。因此如果一个超市服务员的位置不合适
,
常常会产生顾客觉得服务员在监视
自己的感觉
,
或者顾客不需要服务员的意见和帮助
而服务员“热情过度
的现象。这样其实是
破坏了超市的自助性。
(1)
the principle of self-help
Modern
large
and
medium-
sized
supermarkets
are
self-help,
consumers
can
be
independent,
free
to
choose
and
buy
goods.
So
give
the
customer
greater
psychological
space.
From
the
perspective of consumer psychology.
People have hope oneself can follow one's
inclinations
have more personal space.
When consumers in the choose and buy goods don't
want there to
be monitored by others,
just hope the waiter can provide advice when
needed. So if a waiter
inappropriate
location
of
supermarket,
often
can
produce
customer
feel
waiter
in
monitoring
their
feelings,
or
customer
don't
need
the
waiter's
opinions
and
help
the
waiter
phenomenon. This is actually
destroyed supermarket self-help principle.
(2)
便利性。
现代人的生活节奏都很快。据我们的统计结果
,
人们逛超市
的时间一般是
11
个小时
,
生活的快节
奏要求超市能够在最短的时间内满足人们的购物需求。
(2) the convenience.
Modern
life
rhythm
are
soon.
According
to
our
statistics,
people
supermarket
is
11
hours
of time, the fast
rhythm of life requires a supermarket can in the
shortest possible time
to meet the
shopping needs of people.
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