-
.
Task 1 (G)
?
Types of Letter
1.
Complaint
2.
Enquiry
3.
Request
4.
Apology
5.
Acknowledgement
6.
Suggestion
7.
Job
application
8.
Recommendation
9.
Self-introduction
10.
Invitation
?
Format of a letter
Dear
…
---
-------------------------------------
-
---------------------------------------
----------------------------------------
(Regards )
Closure
Signature
?
称谓
?
To an
organization: Formal
?
Dear Sir or Madam
?
Dear Mr. /
Mrs./Miss/Ms. + surname
?
To
those
who
are
concerned/
To
whom
it
may
concern
?
齐头式
?
To an individual/friend: Formal or
semi-formal
?
Dear Professor + Surname
?
Dear John
(Given name)
.
.
Regards
Best wishes
Best regards
With lots of
love
Take care
Tactics for Task 1 (General Training)
Structure
Dear Sir or Madam,
——
unknown authority/stranger
Dear Mr./Ms./Prof/Dr (Surname),
——
known authority
Dear (name),
——
friend/relative
Re:
(position)
——
only for
application letter
As one
of your (identity) s, I am writing this letter to
express my (emotion)
——
formal
I am
(name) , writing to you for (purpose)
——
informal
Question
1&2
—
—
explanation
of
the
whole
event
and
expression of some
emotion
Question
3
——
offer your own solution
Looking forward to your early reply
and thanks for your
great effort to
deal with it.
Closure
Yours
sincerely,
Yours truly,
Yours faithfully,
Cordially
yours,
.
.
Yours sincerely
(English
name)
Emotion Words
Complain
Request
Thanks
Apology
Invitat
ion
Junk
Words
discomfo
rt
dissatis
faction
disturba
nce
annoyanc
e
irritati
on
Medium
uneasine
Words
ss
discompo
.
App/Reco
m
confiden
ce
concern
thanks
regret
invitat
ion
confusio
n
apprecia
tion
sorrow
interest
thankful
ness
grief
perplexi
ty
bewilder
remorse
request
self-
ass
urance
repentan
boldness
.
sure
Favorab
le
words
disconce
rtion
perturba
tion
vexation
ment
solicitu
de
baffleme
nt
ce
chagrin
proposi
tion
contriti
on
compunct
ion
solicit
ation
poise
aplomb
lamentat
ion
?
Complaint
–
说明意图
+
解释情况<
/p>
+
解决方案
1.
I am writing
to complain about
…
/that
…
2.
I
am
writing
to
express
my
dissatisfaction
with
somebody
about something
3.
I am most
reluctant to complain, but
…
.
.
4.
I
feel
sorry
to
trouble
you
but
I
am
afraid
I
have
to
make
a
complaint about
…
Examples:
I
am
writing
to
complain
about
the
service
on
the
Beijing-Shanghai train
which I took on August 16, 2001.
I
am
writing
to
express
my
dissatisfaction
about
the
Walkman
I
bought at the duty-free shop in your airport on
February
14, 2005.
?
End of a
complaint letter
1.
I would be grateful / I shall
appreciate it very
much if
you could take the matter into
consideration and solve
it at your
earliest convenience.
2.
I
would
like
to
have
this
matter
settled
by
the
end
of
…
/
within 14 days.
Writing task 1
?
You
live
in
a
room
in
college
which
you
share
with
another
student.
You
find
it
very
difficult
to
work
there
because
he
or
she
always
has
friends
visiting.
They
have
parties
in the room and sometimes borrow your
things without
asking you.
?
Write
a
letter
to
the
Accommodation
Office
at
the
college
and
ask
for
a
new
room
next
term.
You
would
prefer
a
single
room.
Explain your reasons.
Dear
Sir or Madam,
I am writing
to inform you that I wish to move into a new room
next
term.
I
would
prefer
a
single
room,
as
I
find
the
present
sharing arrangement
inconvenient.
I must explain that the
reason for my dissatisfaction is my
roommate
’
s
inconsiderate behavior.
For one thing,
his friends
are constantly
visiting him; for another, he regularly holds
.
.
noisy
parties. In addition, he sometimes borrows my
things
without
asking
me.
In
these
circumstances,
I
find
it
difficult
to concentrate on my students, and I am
falling behind in my
assignments.
I am sure you will agree
that the only solution is for me to
move into a room of my own, where I
will be free from such
distractions.
Therefore,
I
would
be
grateful
if
you
could
find
a single room for me,
preferably not in the same building but
as near to the college campus as
possible.
Yours sincerely,
Janice Kennedy
Writing task 1
You have
received your pay for your summer holiday part-
time
job,
but
your
pay
is
less
than
you
were
promised.
Please
write
a
letter
to
the
manager
of
the
unit,
clearly
stating
what
work
you have done and how long your work
took. While explaining
your case, put
forward your demand and suggestion.
Dear Manager,
I
have received the
$$800
cheque which
you
pay
to
me
as
a
part-time
software
programmer
in
your
company
during
my
latest
summer
vacation.
However,
I
am
at
a
loss
why
the
amount
is
$$
100
less than you promised to pay me.
.
.
It
was
contracted
that
a
part-time
software
programmer
’
s
weekly
wage
is
$$
300.
I
signed
the
contract
with
you
and
consequently
worked in your company for a total of 3
weeks. In the period,
I went to and
from work on time and to your satisfaction, I
completed each task that you assigned
me without any errors.
Also, no blame about me was ever heard
in any aspect. So my
total income
should be $$ 900, which is $$ 100 more than that
I gained from you. I firmly insist on
your kind explanation
of the difference
and making it up as soon as possible.
Your early reply would be highly
appreciated.
Yours
sincerely
Janet Smith
?
Enquiry
–
目的
+
具体问题
+
（急切心情
+
感激
+
联系方式）
1.
I am writing
for information about
…
2.
I am writing
to see if it is possible for you to provide
me with information
regarding
…
3.
I would be
most grateful if
you could supply me
with
the
following
information.
?
End of an Enquiry letter
1.
Thank you for
your consideration
2.
I am expecting your early reply.
3.
I am looking
forward to your immediate response.
.
.
4.
In
addition,
if
you
could
let
me
have
details
of
…
I
would
be more than grateful.
Writing task 1
?
As
part
of
a
student
social
survey
project,
you
are
organizing a group to visit a
historical exhibition in
a small town.
?
Write
a
letter
asking
for
information
regarding
such
things as the contents of the
exhibition, and the dates
of
its
opening
and
closing,
and
if
there
are
any
discounts
available.
Dear Sir,
I am
organizing a group of students to pay a visit to
the
historical exhibition in your town.
This visit will be part
of our
school
’
s activities to
encourage the students to take
part in
social surveys. Therefore, I would be grateful if
you
could supply me with the following
information.
First of all,
what are the dates between which the exhibition
will be held, and what are the daily
opening hours? Secondly,
what
is
the
size
of
the
exhibition,
what
is
its
theme
and
what
objects
are
on
display?
Thirdly,
are
there
any
other
activities
being held in
connection with the exhibition?
I must point out that I hope to bring
over students to the
exhibition.
So
I
would
like
to
inquire
if
there
is
any
discount
available on entrance tickets for
students. If so, how much
is the
discount and what is the minimum number of
students
necessary to qualify for it?
I look forward to your
reply.
Yours sincerely,
.
.
George Moore
?
Apology
–
目的
+
原因
+
再次表示歉意
/
补救措施
1.
I am writing
to apologize for
…
2.
I am terribly
sorry, but
…
3.
Thank you for
…
, but I am sorry to say
that
…
?
End of an
apology letter
1.
I hope you can accept my apologies.
Please allow me to
say sorry again.
2.
Once again, I
am sorry for any inconvenience caused.
3.
I would be
very grateful if you could tell me if there
is any way that I can make up for it. I
do apologize for
any inconvenience this
may cause you.
Writing task
1
?
One of your
pen pals will shortly be visiting your city.
For some reasons, you cannot manage to
meet her at the
airport on time.
?
Write a letter
asking her to wait for you at the airport
and tell her how to identify you.
Dear Mary,
I am very much looking forward to your
visit to my city. Just
think:
after
all
these
years
of
writing
to
each
other,
we
will
finally
have the chance to meet! However, I regret to
inform
you that I will not be able to
meet you at the airport as soon
as you
arrive.
The
reason
is
that
your
flight
will
arrive
early
in
the
morning,
and
the
quickest
I
can
get
to
the
airport
will
be
about
an
hour
after you land. Please
wait for me in the arrival lounge. You
.
.
should be
able to have breakfast there while you wait.
By
the
way,
as
we
have
never
met
I
must
tell
you
how
to
recognize
me:
I
am
medium
height
and
have
a
small
mustache.
In
addition,
I
will
be
carrying
a
copy
of
the
morning
newspaper
tucked
under
my left arm.
Looking forward to out
first meeting.
Yours
sincerely,
Harry
?
Invitation
–
目的
+
具体情况（
5W
）
+
期待回复
1.
I am writing
to invite you to
…
2.
I would like
to see your presence at
…
3.
I am sending
you this invitation to
…
and
I sincerely
hope you can be part of it.
4.
I am
wondering if
you could
come to
my birthday party
in
my new house this
Saturday evening.
?
End of an
invitation letter
1.
My family and I would feel honored if
you could come.
2.
We
would
be
looking
forward
to
your
participation
in
the
party.
3.
Would
you
please
drop
me
a
line
to
let
me
know
if
you
can
come? I really hope you
can make it.
?
RSVP (repondez
s
’
il vous plait) (before
April 1)
Writing task 1
You
want
to
invite
some
friends
to
a
party.
Write
an
invitation
letter
to
them
individually,
elaborating
on
the
reason
why
such
a party
should be held and what activities will be
arranged
for them.
.
.
Dear Susan,
I
will
hold
a
dinner
party
at
my
house
on
June
23,
2000(Saturday)
to celebrate
my father
’
s being awarded
the Pulitzer Prize for
journalism
this
year.
As
you
are
a
close
friend
of
our
family,
my
parents and I would very much like you to
participate in
the celebration and
share our joy.
The
occasion will star at five
o
’
clock in the afternoon,
with
the showing of the documentary
film of the 1999 Kosovo war
produced by
my father, which secured the prize for him. This
will be followed by a dinner party. At
around eight o
’
clock,
we will hold a small musical soiree, at
which a band will
perform some works by
Bach and Strauss.
If
you
do
not
have
any
prior
appointment
on
June
23,
my
family
and I look forward to
the pleasure of your company.
Cordially yours,
Jessica
Louis
RSVP before June 19
?
Acknowledgement
–
目的
+
原因
+
再次感谢
1.
I
am
writing
to
extend/convey
my
heart-felt
thanks/sincere appreciation/gratitude
to you for
…
?
End of a thank-
you letter
1.
I
must thank you again for your generous help / kind
assistance.
2.
Please accept my gratitude, now and
always.
3.
My
true gratitude is beyond words. Thank you again.
4.
If you need
any help to
…
, please let me
know. I shall
.
.
appreciate it very much if you can give
me a chance to
return your kindness.
Writing task 1
After being involved in an accident,
you were looked after by
another
person.
Write a special letter to
express your thanks.
Dear
John,
I
am
writing
to
express
my
heartfelt
gratitude.
I
am
referring
to
that
unfortunate
accident
the
other
day,
when
I
was
knocked
off my bike by a
taxi. If it had not been for your timely
assistance in giving me first aid and
taking me to a nearby
hospital, I fear
that the consequences might have been much
more serious.
The doctor says that my broken leg is
healing well, and the
bruises and cuts
I suffered will soon be completely better.
In addition, the taxi company has
agreed to pay my hospital
bills.
Everyone
agrees
that
it
was
your
quick-witted
response
in that emergency
that has led to this satisfactory outcome.
Although
nowadays
many
people
talk
about
the
need
to
be
unselfish to help others,
we see very few people practicing
what
they preach. But you showed by your selfless
action that
you
are
an
exception.
If
there
were
more
people
like
you,
this
world would be a much
nicer place.
Yours
sincerely,
Ted
Writing task 1
You
have
just
arrived
in
the
city
where
you
are
going
to
spend
.
.
two
years
for
your
master
’
s
degree.
You
have
a
lot
preparation
to do before the new term starts, but
you do not know how to
go round the
city. A friend you have newly acquainted offered
you
guidance
and
helped
you
through
difficulties.
Write
a
letter to
express your thanks.
Dear
Mary,
I
am
writing
this
letter
to
thank
you
for
the
guidance
you
gave
me. I was a perfect stranger when
arriving at this city. Once
I lost
myself for not knowing the way in a downtown
street,
although I stopped to ask some
people for direction. As you
know
this
is
the
first
time
for
me
to
come
up
to
this
big
city.
I bought a guidebook, but there were
still difficulties in
going
round
the
city.
The
streets
and
shops
puzzled me
so
much
that
I
would
rather
stay
indoors.
It
is
your
valuable
guidance
that
has
enabled
me
to
go
about
the
city
without
losing
myself.
I
thank you very much for your kink help. Now I
begin to know
how
to
take
the
proper
trolley
buses.
Yesterday
I
went
downtown
with some of my
schoolmates to buy some stationery.
Lesson will begin in a few days. I will
come over to see you
.
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