-
Exercise I
Ⅰ
.
Matching the terms with their definitions.
A. culture
B.
communication
C.
ethnocentrism
D.
horizontal communication
E.
intercultural communication
F. business communication
1.
(
)
The
belief
that
your
own
cultural
background,
including
ways
of
analyzing
problems,
values, beliefs, language, and verbal
and nonverbal communication, is superior.
2.
(
)
The
total
accumulation
of
beliefs,
customs,
values,
behaviors,
institutions
and
communication patterns that are shared,
learned and passed down through the generations in
an identifiable group of people.
3.
(
)
A
process
by
which
information
is
exchanged
between
individuals
through
a
common
system
of symbols, signs, or behavior, or the exchange of
thoughts, messages, or information,
as
by speech, signals, writing, or behavior.
4.
(
) The communication is within business
and administration, aiming at a common objective
and profits for both the individuals
and organizations.
5.
(
)
The
communication
between
people
from
different
cultures
when
a
member
of
one
culture produces a message for
consumption by a member of another culture.
6.
(
) The communication at the same level
in an organization.
Ⅱ
. Decide whether the
following statements are true (T) or false (F).
1.
(
) When culture is
contrasted with nature, it can be defined as
“
life way of a
population
”
in
its broad sense, meaning what
characterizes the particular way of life of a
population.
2.
(
)
Culture
is
all
men
’
s
medium;
there
is
no
aspect
of
human
life
that
is
not
touched
and
altered by culture.
3.
(
) The culture shown in an onion
consists of two levels: a level of norms and
values, or an
invisible level of
resultant behavior or artifacts of some form.
4.
(
) The terms of intercultural
communication and international communication can
be used
interchangeably.
5.
(
)
With
the
integration
of
language
into
the
fabric
of
culture,
confusion
and
dysfunction
would reign and the culture would fail.
6.
(
)
Culture
cannot
be
known
without
a
study
of
communication,
and
communication
can
only be understood with an
understanding of the culture it supports.
7.
(
) Stereotypes, like culture itself, are
learned in a variety of ways. They are the
products of
limited, lazy, and
misguided perceptions.
8.
(
) In the
global village, neighbors communicate free of
troubles and difficulties.
Exercise II
Ⅰ
.
Matching the terms with their definitions.
A. pragmatics
B. language
C. semantics
D. verbal communication
E. memo
1.
(
) It is
carried out either in oral or in written form with
the use of words.
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2.
(
) It is the
study of the meaning of words, a system that
relates words to meaning.
3.
(
) It is a set
of symbols and rules for combining those symbols
and rules that are used and
understood
by a large community of people.
4.
(
) It is the study of how speakers use
the language to reach successful communication,
and
the study of the effect that
language has on human perceptions and behaviors.
5.
(
) It is a hard-copy document, used for
communicating inside an organization, usually
short.
Ⅱ
. Decide
whether the following statements are true (T) or
false (F).
1.
(
)
Verbal
communication
is
the
transferring
of
thoughts
between
individuals
only
via
spoken messages.
2.
(
) Verbal communication is not as
clarified and efficient as other ways of
communication,
e.g. written
communication.
3.
(
)
Language
is
a
means
to
express
and
exchange
thoughts,
concepts,
knowledge
and
information as well as to transmit
experience and so on.
4.
(
) Language and
culture are closely related, reflecting,
influencing and shaping each other.
5.
(
)
Written
communication
is
the
communication
by
means
of
written
symbols,
either
printed or hand
written.
Exercise III
Ⅰ
. Matching the terms with
their definitions.
A.
nonverbal communication
B. kinesics
C.
complementing
D. proxemics
E. personal
territory
1.
(
) The study of
people
’
s perception and use
of space.
2.
(
) The process by which
nonverbal behaviors are used, either singly or in
combination with
verbal
behaviors,
in
the
exchange
and
interpretation
of
messages
in
a
given
situation
or
context.
3.
(
) The nonverbal behavior related to the
movement or the body or part of the body.
4.
(
) It means that nonverbal behavior can
support, but could not replace the verbal message
in
communication.
5.
(
) It refers to the space the people
have for their own activities.
Ⅱ
. Decide whether the
following statements are true (T) or false (F).
1.
(
)
Nonverbal
codes
play
an
important
part
in
communication
or
intercultural
communication.
But it is not as important as verbal codes.
2.
(
)
Nonverbal
behavior
is
significant
because
it
spontaneously
reflects
the
sub
consciousness.
3.
(
)
As many movements are carried out at a
subconscious or at least low-awareness level,
kinesics
movements
carry
a
significant
risk
of
being
misinterpreted
in
an
intercultural
communication situation.
4.
(
) We put the index finger
and mid-finger apart with palm against the
receiver
to mean
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“
OK
”
,
which was first used by Winston Churchill.
5.
(
) Postures send same
messages to all people, e.g. when you stand in an
upright position,
you impress others as
being energetic.
6.
(
)
A simple eye gesture might be interpreted in a
diversity of meanings across cultures.
7.
(
) The British, like
Americans, believe that looking someone directly
in the eye is a mark
of rudeness until
a more intimate relationship is established.
8.
(
) Eyes looking sideways can
show one
’
s coldness and
superciliousness. It is impolite to
move
your
head
side
to
side
while
you
are
communicating
with
people,
e.g.
in
India
or
Pakistan.
9.
(
)
Personal territory can be large or small, which is
much related to certain elements such
as place, sex, age and character.
10.
(
)
How
closely
people
position
themselves
to
one
another
during
a
discussion
or
talk
cannot communicate what
type of relationship exists between them.
Exercise IV
Ⅰ
. Matching the terms with
their definitions.
A. power distance
B.
values
C. uncertainty
avoidance
D. masculinity
E. individualism
1.
2.
3.
4.
5.
(
)
A learned organization of rules for making choices
and for resolving conflicts.
(
) The degree to which power
differences are expected and accepted by society.
(
) The degree
to which individual decision-making and action is
accepted and encouraged
by the society.
(
) The degree
to which traditional male values are important to
a society.
(
)
The
degree
to
which
the
society
is
willing
to
accept
and
deal
with
ambiguity
and
uncertainty.
Ⅱ
. Decide whether the
following statements are true (T) or false (F).
1.
(
) Where power distance is
large, the society believes that there should be a
well-defined
order of inequality in
which everyone has a rightful place.
2.
(
) Large power distance countries such
as the United States, Austria, Finland, and
Denmark
hold that inequality in society
should be minimized.
3.
(
) Where
individualism is high, the society emphasizes the
role of the group.
4.
(
)
Individualists
prefer
self-sufficiency
while
collectivists
give
more
recognition
to
their
interdependent roles and obligations to
the group.
5.
(
) Asian, Latin American,
and West African nations are societies high in
individualism but
low in collectivism.
6.
(
) In high masculinity societies, sex
roles are clearly differentiated and men are
dominant.
7.
(
)
In
high
masculinity
societies,
people
tend
to
believe
that
matters
of
material
comfort,
social privilege, etc. are related to
ability.
8.
(
) In feminine societies,
men and women are considered socially unequal.
9.
(
)
Where
uncertainty
avoidance
is
low,
the
society
is
comfortable
with
a
low
degree
of
uncertainty and is open
to the unknown.
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