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Customer?Satisfaction?Questionnaire
No.:___________
Company?Name
ADD.
Tel.
Contact
Person
Dear Sir/Madam:
Thanks for your long time
supporting and concerning! In order to offer you
better service and make our
quality,
shipment,
and service best
match
your
needs,
we developed this blank, please fill
in
the blank
with
any of your comments or suggestions, we will
listen to your opinions with an open mind, thanks
for
your cooperation!
1,Product
Quality
：
(1)Which
do you value most when you purchase a good quality
product?
□
product itself
□
company reputation
□
company strength
□
company after-sale service
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(2)Which quality indicators do you pay
more attention to?
□
designs
□
technics
□
stability
□
_______
(others)
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(3)Are you satisfied with our design?
□
very satisfied
□
just so so
□
not satisfied
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(4)Are you
satisfied with our packing?
□
very satisfied
□
just so so
□
not satisfied
Your comments or suggestion on
this:___________________________
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(5)What do you think
of our quality?
□
excellent
□
very good
□
fair
□
poor
□
very poor
Your comments or suggestion on
this:___________________________
2,Product Price
(1)Compared with other suppliers, what
do you think of our price?
□
pretty low
□
low
□
almost same □high □higher
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(2)Compared with other suppliers, do
you think ours gains high cost-effective?
□
pretty high
□
high
□
almost same
□
lower than
others
□
pretty
lower than others
Your
comments or suggestion on
this:____________________________
3
、
Service
(1)What do you thinks of
our service?
①
before sale service
< br>：
□
excellent
□
very good
□
fair
□
poor
②
sale service
：
□
excellent
□
very good
□
fair
□
poor
③
after-sale
service
：
□
very
good
□
fair
□
poor
Your comments or suggestion on
this:_____________________________
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