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IT日常英语(适合Helpdesk工程师)

作者:高考题库网
来源:https://www.bjmy2z.cn/gaokao
2021-02-09 10:00
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2021年2月9日发(作者:jumper)


1


Unit 1: Configure Your Operating System


操作系统配置



Part 1



Key Words


Computer Name


计算机名



Workgroup


工作组



user account


用户账号



hidden file


隐藏文件



e‐mail account


电子邮件账户



visual effect


视觉效果



My Documents


我的文档



Quick Launch bar


快速启动栏



Screen resolution


屏幕分辨率



Windows Update Windows


更新



icon


图标



Folder Option


文件夹选项



View


查看



Apply


应用



Click something


单击



right‐click on something


右键单击



the Quick Launch bar


快速启动栏



taskbar


任务栏



Properties


属性



Tab


选项卡



Start button


开始按钮



Start Menu


开始菜单



Control Panel


控制面板



Desktop


桌面



Settings


设置



Display


显示



Drag


拖动



Slider


滑块



Recommend


推荐



Interface with


妨碍,干扰



Default


默认(值),缺省(值)



License


许可



Administrator


管理员



Vulnerable


易受攻击的



Security


安全(性)



Virus [



]


病毒



Performance


性能



Maintenance


维护



Version


版本



Unplug


切断(一个电器的)电源



2


Privilege


权限



Malicious


怀恶意的



Drive


驱动器



Hard drive


硬盘驱动器



Floppy drive


软盘驱动器



Release


发布



Digital


数字的



Processor


处理器



Macintosh


麦金托什



Pentium [



]


奔腾处理器



Kernel


内核



Code


代码



Chip


芯片



Browse


浏览



Active Desktop


活动桌面



Edition


版,版本



Celeron [



]


赛扬



Launch


发行,发布



RAM Random Access Memory


随机存取存储器



DVD Digital Video/Versatile Disk


数字化视频

< p>
/


通用光盘



USB Universal Serial Bus


通用串行总线



Part 2



Speaking


Sample



1.1 Add a New E



mail Account in Microsoft Outlook


Leo



Tony



could you tell me how to


receive


e‐mails on my own computer? It takes


too much time


to


check


e‐mails on the


web site


, since I do it quite often.


Tony



You don’t have to


log on to


the web site every time. You can receive your


e‐mails with



Microsoft Outlook.


Leo



Can you tell me tow to do that? I have no clue at all.


Tony



After running Outlook, you can first click


E



mail Accounts


on


the Tools


menu


. And then


select


Add a new e



mail account


.


Leo



I see. What type of e‐mail


server


should I choose?


Tony



In this case, you need to choose


POP3


. And on the next page, in the


appropriate


boxes


, you


need to type the information our


administrator


gave you, such as your e‐mail


address


, user


name,


password


, and the POP3 and SMTP addresses.


Leo



I got it. But one more question, do I have to type the password every time I


check my


messages?


Tony



No, you don’t. You can type it in the


Password


box and select the


Remember password


check box


. In this way, you can have Outlook remember your password and you


don’t have



to type it in next time you check your e‐mails.



Leo



That’s very helpful. Thank you ve


ry much, Tony.


Tony



You’re welcome. Don’t hesitate to ask me if you have any questions.



Leo



I won’t. Thank you.



3


1.1


Leo



Tony

,能告诉我如何在我的电脑上收邮件吗?我需要经常查收邮件,而到


网站上收邮件< /p>



实在太费时间了。


< br>Tony


:不用每次都登录到网站上去收邮件。你可以用


Microsoft Outlook


啊。



Leo




能告诉我该怎么做吗?我一点也不懂。



Tony


:先运行


Outlook


, 再点击“工具”菜单上的“电子邮件账户”。再选择“添


加一个新的


电子邮件账户”。



Leo


:明白。我该选择什么样的邮件服务器类型?


Tony


:你需要选择


POP3,


。在下一页适当的对话框里,填上管理员给你的信息,


比如你的邮



件地址,用户名,密码和


POP3


以及


SMTP


服务器的地址。



Leo


:知道了。不过还有一个问题,每次我收邮件的时候,都要输入密码吗?


< /p>


Tony



不用啊。

你可以在密码框中输入密码,


并选中


“记住密码”


复选框。


这样,


Outlook


就能记住你的密码,你下次收邮件的时候就不必再输入了。


< /p>


Leo


:真是太有帮助了。谢谢你,


To ny




Tony

:不客气。有什么问题,尽管来问我吧。



Leo


:我会的。谢谢



Sample



1.2 Change Windows Visual Effects


Leo




Tony, I have a question.


Tony:


What’s up, Leo?



Leo




I have been using my computer for a while. It has been running much slower


since I


installed some


application software


. What can I do to get if faster?


Tony




If all the programs are necessary, you can then solve the problem by giving


up some


visual


effects


of the system.


Leo




What


exactly


should I do about that?


Tony




What you need to do is to adjust the system for its


best performance


instead of


best


appearance


. You can just right‐click


My Computer


and select


Properties


. On the


Advanced tab


, click the


Settings


button under


Performance


.


Are you with me?


Leo




Yes, go on please?


Tony




OK. On the Visual Effects tab, you can make your choice. For example, select


the


Adjust for


best performance radio button


and all the special visual effects will


be disabled


but the


system can run faster as you expected.


Leo




That’s cool. Thank you. But wait, how can I remove the


background


of the


desktop icon


label


s?


Tony




Oh, right. Just select the check box of


use drop shadows for icon labels on


the desktop


in


that dialogue box.


Leo




Problem


solve


d. Thank you very much, Tony.


1.2

< br>Leo



Tony


,我有一个问 题。



Tony


:什么事,

< p>
Leo




Leo


:我使用我的电脑已经有一段时间了。在安装了一些应用程序之后,电脑运

行慢多了。怎



么能让它跑得快点呢?



Tony



要是所有这些软件都是必要的话,


那么你 可以通过放弃一些系统的视觉效


果来解决这



4


个问题。



Leo


:那我具体应该怎么办?



Tony



你需要把系统调整为最佳性能而 非最佳外观。


你可以右键单击


“我的电脑”


选择“属



性”。在“高级选项 卡”上,点击“性能”下面的“设置”按钮。跟得上吗?



Leo


:能,继续吧。



Tony


:好。在“视觉效果”选项卡上,你就可以选择了。比如,选中“调 整为最


佳性能”单



选按钮,这样所有 的特殊效果就都被禁用了,但系统就能如你所愿跑得快些了。



Leo


:太棒了。谢谢啊。不,等一下,怎么能把桌面图标标签的背景去掉?

< p>


Tony


:哦,对了。就在那个对话框中选择在 “桌面上为图标标签使用阴影”的复


选框就行了。


< p>
Leo


:问题解决了。谢谢你,


Tony




Sample



1.3 Move My Documents to another Location


Tony




I just remember something. Leo, where do you save your


documents


?


Leo




In


My Documents.


Why?


Tony




Did you ever move it to somewhere else?


Leo




No.


Am I supposed to?


Tony




Well, then I suggest you move it to somewhere other than the C drive, the


primary


partition.


Leo




Can I ask why? And if I need to, what should I do?


Tony




The folder is originally located in


the C drive.


When you


format


the drive


and reinstall your


system


in case of


system failure, the documents in the folder will be lost. You know


what I


mean?


Leo




Yeah, you’ve made your point. What


exactly


should I do now?


Tony




Just right‐click My Documents and select


Properties


. Click the


Move


button


on the


Target


tab and choose the target folder location or you can


create


a new folder for it.


Leo




That seems easy. Thank you, Tony. I really


appreciate


your advice.


Tony




Anytime.


1.3


Tony




我刚想起来一件事儿。


Leo


,你把文档都保存到哪里?



Leo




在“我的文档”里。怎么了?



Tony




你把它们转移到别的地方了吗?



Leo




没有。应该这么做吗?



Tony




哦,那我建议你还是把它们转移到主分区


C


盘之外的地方去。



Leo




能问一下为什么吗?要是需要这么做的话,我该怎么操作呢?



Tony




这个文件本来是位于


C


盘的。当出现系统失败,需要格式化


C


盘、重装


系统的时候,



那里面的文档就都丢失了。懂我的意思吗?



Leo




是的,你说得很明白了。那我具体应该如何做呢?



Tony




右键点击“我的文档”,选择“属性”。然后在“目标文件夹”选项卡


上点击“移动”< /p>



按钮,并选择目标文件夹或者你可以为它创建一个新的文件夹。



Leo




似 乎不是很难啊。谢谢你,


Tony


。非常感谢你的建议。



Tony




别客气。



5


Unit 2: Install and Configure Software Programs


软件安装与配置



Part 1: Key Words


Review


评价



Version


版本



Service


服务



Configuration


配置



Utility


实用(程序





Feature


特色,功能



Customize


自定义



Context menu


关联菜单



Virtual


虚拟的



Reinstallation


重新安装



Intellectual


知识的



Property


财产



Informal


非正式的



Interview


面试



Check box


复选框



Load


加载



Program


程序



Control Panel


控制面板



Directory


目录



Delete


删除



Add/remove


添加


/


删除



Uninstall


卸载



(an) email message


一封邮件



Installation folder


安装文件夹



Back up (sth.)


备份



Client


客户端



Receive/send


收取


/


发送



Module


模块



Category


种类



Corresponding


相应的



Delve


钻研



Ballast


石碴



Defragment


整理??的碎片



Extensive


详尽的,范围广泛的



Co‐worker


同事



Sound card


声卡



Driver


驱动程序



Earphone


耳机(统称)



Earpiece


入耳式耳机



Headphone/headset


头戴式耳机



Speakers


音箱



6


Part 2



Speaking


Sample



1.1 Add features in Microsoft Office 2003


Leo




Tony, do you have a second? I have a question.


Tony




Sure,


what’s that?



Leo




I use Microsoft Excel quite a lot in my work, you know. I thought I


was


familiar with


the


program. But I found the other day that one of the guys beside me was using an


Excel


template


I’d never known. It is a


sales invoice


or something. But I cannot find it


back on


my own computer. I am so confused. Is there anything wrong with my Office


programs?


Tony




Oh, I know what you mean. No, there is nothing wrong with your Office. In


fact, you can


get extra templates in many ways, such as downloading them from online resources


websites or from the Office


installation CD.


Leo




The CD? I have got the CD!


Tony




Yes. For example, as to the sales invoice template you mentioned, it is


already on the


installation CD, and what you need to do is just to add the


feature to


your Excel.


Leo




The CD has been in my


drawer


all the time! Tony, tell me how to add the


feature, would


you?


Tony




OK. First find Microsoft Office 2003 in the


Add or Remove Programs


list


and click


Change


.


Then select


Add or Remove Features


in the


Setup


dialogue box. Click and select


Choose


advanced customization of applications


, and select the


component


s that you


want to


install in the next window. In your case, you need to select


Spreadsheet templates


under


the component of


Microsoft Office Excel,


choosing


Run from My Computer


. At


last, click


Update


to finish the whole process.


Leo




So I can add any other features any time I want in the future.


Tony




Yes, as long as it is on the CD.


Leo




Thank you, Tony.


Tony




That’s alright.



1.1


Leo




T ony


,有时间吗?我有点问题想问你。



Tony




有啊,什么事?



Leo




我 在工作中经常用到


Excel


。我觉得自己对它还挺熟悉的。可 是,前两天


我看到我旁



边的同事在用一个我从来没有见过的


Excel


模版。


好像是叫销售发票之类的东西。


< p>


是我在自己机器上却没找着。我不明白了,是我的


Office


有什么问题吗?



Tony




哦,我明白你什么意思了。没事,你的


Office


没什么问题。事实上,这


些额外的模



版你用过很多方式都可以弄到,比如从网上下载,或从


Offi ce


的安装光盘里安


装。



Leo




从安装盘里?我有安装盘啊!



Tony




当然啊。录入你刚才提到的销售发票模版,在安装盘里就有,你需要做


的就是把这



个功能添加到


Excel


中就行了。



Leo




安 装盘一直就放在我的抽屉里呢!


Tony


,能告诉我怎么添加那 个功能吗?



Tony




好的。首先在“添加


/


删除程序”列表中找到

< br>Microsoft Office 2003


并点


击“更改”。


< br>然后在“安装”对话框中,选择“添加


/


删除功能”。点 选“选择应用程序的高


级自定



义”, 然后在下一个窗口中选中你想要安装的组件。对于你所说的情况,就需要


点选

< p>


Microsoft Office Excel

部件下的“电子表格模版”,选择“从本地运行”。最


后,点击


“更新”就可以完成全过程了。



Leo




这样的话,我以后就能随时添加其他的组件了。



7


Tony




是的,只要在安装盘上有就行。



Leo




谢 谢你,


Tony




Tony




不客气。



Sample



1.2 Customize WinRAR Context Menus


Leo




Tony, can I ask you a question?


Tony




Sure, go ahead.


Leo




I have installed quite a few programs lately. I find that the


context menu


is


becoming longer


and longer and it takes such a long time to


display


all of it. Is there anything I can do


to


make it faster?


Tony




The once‐and‐for‐all solution is to uninstall a


ll the programs that add


themselves to the


menu.


Leo




Ah? That is the only way?


Tony




Just kidding


, We do have


alternatives


apart from uninstalling unnecessary


programs. Let’s



just


take


WinRAR


for example


. Jus open WinRAR, and select


Settings


on the


Options


menu.


Leo




And then?


Tony




Click the


Integration


tab and select the check box of


Cascaded context


menus


under


Shell


integration.


And that will do.


Leo




Let me have a try… Yes! The menu for WinRAR is shorter now! Great! Thank


you, Tony.


Tony




Anytime.


1.2


Leo




Tony


,我能问你个问题么?



Tony




当然,说。



Leo




最 近我安装了不少软件。我发现关联菜单变得越来越长了,而且要花很长


时间才能显



示出来。怎么才能让它显示的快一点呢?



Tony




最彻底的办法,


就是把所有那些把自己添加到右键菜单的程序都卸载了。



Leo




啊?只有这一个办法?



Tony




开玩笑了。除了卸载不必要的程序之外,我们确实有别的办法。就拿


WinRAR


为例。



打开


WinRAR


,从“选项”菜单上选择“设置”。



Leo




然后呢?



Tony




点选


“整合”


选项卡,


选中

< p>
“外壳整合”


区域中的


“层叠右键关联菜单”



这就行了。



Leo




我来试一下啊??好了!


WinRAR


的菜单变短了!


太好了!


谢谢你,


T ony




Tony




不客气。



Sample



1.3 Configure Microsoft Virtual PC


Leo



Tony, can you come here please? I really need your help here.


Tony



What



s up?


Leo



I want to install Microsoft Virtual PC on my computer. Could you


give me some advice?


Tony



What do you do that for?


Leo



I need to try some programs our guys have just


develop


ed. I have


to avoid any


system


failure


s in case they were written incorrectly.


Tony



That



s a good idea. Have you got the software installed yet?


8


Leo



Yes. But I have trouble


configuring


the program.


Tony



OK, Let



s see. Mm, first, you will need to run the


New Virtual


Machine Wizard.


This will


allow


you


to


create


a


virtual


drive.


This


drive


contains


all


of


the


system


and boot files.


Leo



I see. I just created a new


virtual machine.


Tony



It


is


a


good


idea


to


assign


the


virtual


machine


a


unique


name


that


is


descriptive


and easy to


understand. When you have chosen a name, click


Next.


Leo



That is done.


Tony



Then


select


the


operating


system


you


plan


to


install


on


this


virtual


machine. It is Windows


XP, I guess?


Leo



Yes.


On


the


next


page,


I


am


asked


to


allocate


the


RAM


on


this


virtual


machine. How much


memory should I give to it?


Tony



You


may


use


the


recommended RAM


,


but


I


would


suggest


you


double


the recommended


amount.


And


on


the


next


screens,


you


need


to


assign


your


virtual disk


a


name


and


location.


And


it


is


important


to


turn


on


undo disks


since


you


need


to


use


the machine for


testing.


Leo



I got it. Are we done now?


Tony



Yes. You can now install a


guest


operating system on the virtual


machine. Just open the


Virtual PC


console


and begin.


Leo



Thank you so much, Tony. I really appreciate your help.


Tony



No problem.


1.3


Leo



Tony


,你能来一下吗?我很需要你的帮助。



Tony




怎么了?



Leo




我想在电脑上安装


Microsoft Virtual PC


。你能给我点建议吗?



Tony




装它干嘛?



Leo




我 想试用一下我的同事刚开发出来的软件。


万一编写中有错误的话,


我可


不想由此造



成系统故障。



Tony




想得很对。你已经把程序装好了吗?



Leo




是的。但是我不会配置。



Tony




好的。看看啊,呣,首先,你要运行“新建虚拟机”向导。这样可以创


建一个虚拟的



驱动器。这个驱动器将包括虚拟系统的所有的系统文件和启动文件 。



Leo




明白。我刚刚创建了一个虚拟机。



Tony




最好给这个虚拟机起一个唯一的描述性的好记的名字。等你选好了,就


点击“下一步”。



Leo




选完了。



Tony




然后选择你想要在虚拟机上安装的操作系统。是要装


Windows XP


,对


吧?



Leo




是 的。


在下一个页面上,


要求我指定虚拟机的内存。


我该给它多少内存呢?



Tony




你可以使用推荐值,但是我建议你实用推荐值两倍的内存大小。在下面


的页面上,你



还要指定虚拟磁盘的名字和位置。


既然你 需要使用虚拟机进行测试,


那么启用


“撤




磁盘”就非常重要。



Leo




知道了。现在完成了吗?



Tony




对。


现在你就可以在虚拟机上安装客户操作系统了。


打开虚拟机 控制台,


就可以开始



了。



Leo




非 常感谢你,


Tony


。真的谢谢你的帮助。


Tony




没关系。



9


Unit 3: Computer Security


电脑安全性



Part 1: Key Words


Password


密码,口令



Scan


扫描



Firewall


防火墙



Antivirus software


反病毒软件



System restore


系统还原



Security


安全



System


系统



Properties


属性



Tab


选项卡



Start button


开始按钮



Start Menu


开始菜单



Control Panel


控制面板



Rising Antivirus


瑞星杀毒软件



Version


版本



Update


更新



Online


在线



Offline


离线



Download


下载



Package




Suite


一套,套件



Intrusion


闯入,侵扰



Privacy


隐私,秘密



Spam


兜售信息


[


邮件,广告,新闻,文章


]


。与


junk mail


同义。



Investigate


调查,研究



Legitimate


合法的,合理的



Inbox


收件箱



Quarantine


隔离



Crawl


缓慢的进行,蠕动



Hitch


故障



Compatibility


兼容性



Filtration


过滤,筛选



Definition


定义



Heuristic


启发式的



Script blocking


脚本阻止



Compressed


压缩的



Registry


注册表



Tutorial


指南



Behavioral


动作的



Analyzer


分析器



Comprehensive


全面的,广泛的



Consistent


一致的



10


Manufacturer


厂商



Bulletin


公告



Comparative


比较的,相当的



Replication


复制



Interval


时间间隔



Entry


条目



Directory


目录



Features


特性



A favorable price


优惠价格



Multi



layered security


多层安全防护



Be fully compatible with


全面兼容



Assign


指定



Level


级别



Part 2: Speaking


Sample



1.1 Enable your firewall


Leo



Tony,


I


often


hear


the


word



firewall



.


Could


you


tell


me


what


exactly


it is?


Tony



OK, no problem. Actually, a firewall is a software program or a


hardware


device that helps


screen out hackers


and


malware(Malicious


software)


like


viruses


and


worms


that try to


reach your computer over the network.


Leo



It


seems


very


important


to


the


computer


system.


Do


I


have


a


firewall


in my Windows XP


system?


Tony



If


you



re


running


Windows


XP


Service


Pack


2


(SP2),


Windows


firewall


is built into the


system and enabled


by default


. However, it might be turned off in some


cases.


Leo



I see. What shall I do if my Windows Firewall is turned off?


Tony



In


that


case,


you



d


better


follow


these


steps


to


enable


your


Windows


Firewall:


1. Go to


Control Panel


and enter


Windows Security Center


2. Click


Windows Firewall


3. Select


On (recommmended)


Leo



I


got


it.


But


would


you


please


tell


me


more


about


Windows


Firewall?


For instance, how


does it work?


Tony



Since you are so interested in this, I



d like to tell you some


more details. If you run a


program such as an


instant messaging


program that needs to


receive


information from


the


network,


the


firewall


will


ask


if


you


want


to


keep blocking


or


unblock


the connection.


You would see a dialogue box.


Leo



If I do want to use the program, I need to select Unblock, right?


Tony



Yes,


if


you


choose


to


unblock


the


connection,


Windows


Firewall


will


create an


exception


so


that


the


firewall


won



t


bother


you


when


that


program


needs


to


receive


information in


the future.


Leo



I see. Thank you so much.


Tony



You are welcome.


1.1


Leo



Tony

< br>,我经常听到“防火墙”一词,你能告诉我它究竟是什么吗?



Tony




好的,没有问题。其实防火墙就是一个软件程序或者硬件设备,它可以


帮助屏蔽试



11


图通过网络入侵你计算机的黑客以及病毒、蠕虫等恶意程序。



Leo




看 起来防火墙对于计算机系统还是很重要的。


那我的系统中有防火墙么?

< br>


Tony




如果你使用的是


Windows XP



SP2


),那系统中就内置了防火墙,并且

< br>默认设置下



Windows


防火墙是开启的。然而,有些情况下,防火墙可能会被关闭。



Leo




明白了。如果防火墙被关掉了,我该怎么做呢?



Tony




如果是这种情况,你可以这样做:



1




进入“控制面板”,选择“


Windows


安全中心”。



2




点击“


Windows


防火墙”。



3




选择“开启(推荐)”。



Leo




我懂了。关于


Windows


防火墙 你能不能再给我详细的讲解一下?比如说


它是如何工



作的呢?



Tony




既然你对此这么感兴趣,我就跟你具体讲一下吧。如果你运行一个即时


通讯的程序,



这个程序需要通过网络来接收信息。


防火 墙就会询问你是否要


“继续阻止”


或者


“解



除阻止”这一连接。你便会看到一个对话框。



Leo




如果我确实需要使用这程序,是不是就应该选择“解除阻止”?



Tony




是的,如果你选择了允许这一连接,


Windows


防火墙会创建一个例外,


这样一来,



以后你再实用这个程序接收信息的时候就不会受到干扰了。



Leo




我明白了,十分感谢你。



Tony




不客气。



Sample



1.2 Keep your antivirus software up to date


Leo



Hi, Tony, yesterday I read a magazine named


PC Fans.


Tony



__________It



s pretty good. Anything new?


Leo



Yes. There is an article about viruses. It lists a few


primary


indicator


s that your computer


might be


infect


ed by viruses.


Tony



Oh? What are they?


Leo



Well, perhaps these are the signs of viruses:


1.


Your computer runs much slower than it usually does.


2.


Your computer stops


respond


ing or


locks up


often.


3.


Your


computer


crash


es,


restart


s


on


its


own


and


then


fails


to


run


normally.


4. Application


s on your computer don



t work correctly.


5. Disk drive


s are


inaccessible


.


Tony



These are common signs of


infection



but they might also


indicate


hardware or software


problems that have nothing to do with a virus.


Leo



Does it mean my computer is


in danger


all the time?


Tony



You needn



t have to worry about it too much. Antivirus software


programs can help


protect your computer from viruses. However, Microsoft Windows does not


come with


any antivirus software. You must


purchase


and


install


one


separately


.


Leo



Oh,


I


see.


If


my


computer


is


infected


by


a


virus,


how


should


I


remove


it?


Tony



Firstly,


you


ought


to


visit


Microsoft


Update


and


install


the


latest


updates. Then if you are


current


using antivirus software, visit the manufacturer



s web site,


update your software,


and then


perform


a


thorough scan


of your computer. If not,


subscribe


services and scan


your computer immediately.


Leo



I got it. Thanks a lot.


12


1.2


Leo



Tony


,昨天我看了一本名字叫“电脑爱好者”的杂志。



Tony




那本杂志挺棒的。有什么新消息么?



Leo




是 的。里面有一篇文章是关于病毒的。文中列出计算机被病毒感染后的


几种主要的



迹象。



Tony




哦,都有什么啊?



Leo




下列是你的计算机可能被病毒感染的几个征兆:



1.


计算机运行速度比平时慢很多。



2.


计算机经常停止响应或锁上。



3.


计算机崩溃、自动重启,不能正常运行。



4.


计算机上的应用软件运行不正常。



5.


磁盘驱动器无法访问。



Tony




这些是被感染的常见症状



这些也可能暗示是你的硬盘或软件有 问题,



病毒无关。



Leo




这意味着我的电脑就一直都有危险?



Tony




你也不需要过分担心,杀毒软件可以帮助你抵御病毒的攻击。不过,微


软的


Windows


系统不自带杀毒软件,你需要单独购买并安装。



Leo




恩,我知道了,如果我的电脑中了病毒,我应该如何移除它呢?



Tony




首先你要去访问微软的更新网站并安装最新的更新文件。之后如果你当


前使用了杀



毒软件,


要访问该软件的供应商网站,


更新你的软件,


然后对你的计算机执行一




全面的扫描。


如果你没有使用杀毒软 件,


则需立即订购,


并扫描一下你的计算机。

< br>


Leo




我记住了,多谢。



Sample



1.3 Fight against spyware


Leo



I have a question to ask you, Tony? Have you ever heard



antispyware



? Can you tell me


about it?


Tony



Yes. First of all, you should know something about


spyware


.


Leo



Spyware? The software which works like a spy?


Tony



Oh,


not


exactly.


Spyware


is


a


general


term


used


to


describe


software


that performs certain


behaviors such as advertising, collecting personal information, or


changing the


configuration


of


your


computer, generally


without


appropriately


obtain


ing


your


consent


first.


Leo



How can I tell whether there are spyware programs in my computer?


Tony



Spyware is often


associate


d with software that displays


advertisements(called adware) or


software that


track


s personal or


sensitive


information.


Leo



Don



t you think I need to have an antispyware in my computer?


Tony



Of


course,


that



s


a


good


idea.


Antispyware


will


help


protect


your


computer against slow


performance,


pop



up


s, and security


threat


s caused by spyware and other


unwanted


software.


To


keep


up


with


the


latest


forms


of


spyware,


you


must


keep


your


antispyware


updated.


Leo



I


would


appreciate


it


if


you


could


recommend


an


antispyware


program,


and tell me how to


use it to


get rid of


the spyware.


Tony



That



s not difficult. You can use Windows Defender.(Windows


Defender comes with


Windows


Vista.


If


you


use


Windows


XP


SP2,


you


can


download


Windows


Defender


for


free


.)


Run


the


program


to


scan


your


computer


for


spyware


and


other


unwanted


software.


13


Remove


suspicious


files by following the


instruction


s.


Leo



Your help means a lot to me. Thank you.


Tony



My pleasure.


1.3


Leo



Tony

< br>,想问你个事情,你听说过“反间谍软件”吗?能跟我说说么?



Tony




好啊,但首先,你要了解一下什么事“间谍软件”。



Leo




间谍软件?一种类似间谍一样的软件吗?



Tony




恩,不完全是。间谍软件通常是用来描述那些在事先没有正当地获得你


同意的情况



下,进行散布广告、盗取个人信息和篡改计算机配置等活动的软件。



Leo




那我如何知道我的机器里是否有间谍软件呢?



Tony




间谍软件经常和一些显示广告的软件,或者是那种追踪个人信息或敏感


信息的软件



关联在一起。



Leo




在你看来,我机器里最好装一个反间谍软件喽?



Tony




当然了,这绝对是个好主意。反间谍软件会帮助你避免系统运行缓慢,


并保护你的



计算机免受弹出窗口的困扰,


并解除间谍软 件或一些由不请自来的软件带来的安




方面的威胁。要想查杀最新的间谍陈故乡,你必须要及时更新你的反间谍软件。



Leo




你能推荐几款反间谍软件,并告诉我如何去除间谍软件吗?



Tony




这不难,你可以使用


Windows Defender



Windows Defender



Windows Vista


系统



自带的软件。如果你使用


Windows XP SP2


则可以免费下载)。运行该软件即


可扫描



你电脑上的间谍软件和不请自来的软件。根据提示移除可疑的文件。


Leo




听君一席言,胜读十年书啊,多谢啦。



Tony




不客气。



14


Unit 4: Communicate Online


在线交流工具



Part 1: Key Words


Rule


规则



Contact


联系人



Attachment


附件



Conference


会议



Signature


签名



Function


功能



Instant Messaging


即时通信



Feedback


反馈



Business Card


名片



Contact List


联系人列表



Specify


指定



Display as


显示为



Entry


条目



Field


区域



The down arrow


下拉箭头



Options


选项



Mail format


邮件格式



Signature


签名



New


新建



Font


字体



Paragraph


段落



Alignment


对齐方式



Attach


附加



vCard


名片



Distribution List


通讯组列表



Add new member


添加新联系人



Select member


选择列表成员



Remove


移除



Address Book


地址簿



Display name


显示名字



Custom type


自定义类型



Internet Format


因特网格式



Prioritize


区分优先次序



Streamlined


最新型的,改进的



Layout


版面设计



Scroll


滚动显示(文本等)



Filter


过滤



Evaluate


评价,估计



Analysis


分析,分解



Junk e



mail


垃圾邮件



Navigation pane


导航窗格



15


Interface


界面



Vertical


垂直的



Categorize


归类:分类



Criteria


标准



Template


模板



Calendar


日历,历法



Alert


通知



Notification


通知,告示



Subscription


订阅



Convention


习俗,惯例,手法



Critical mass


临界状态



Ubiquity


到处存在



Vendor


销售商



Incorporate


合并,混合



Sophisticated


精致的,成熟的



Rudimentary


处于发展早期的



Interactive


交互式的



Correspondence


通信联系



Facilitate


使容易,使便利



Perception


理解,感觉



Initiative


率先,开端



Recruit


招收,补充



Admission


进入,加入



Institution


教育等公共机构的



Faculty


教职人员



Prospective


未来的,预期的



Session


会议



Chronological


按年代顺序排列的



Epitomize


代表,体现



Notion


观念,想法



Spectrum


系列,范围



Ingrained


根深蒂固的



Relegate


移交,归入



Infuse


灌输,注入



Serendipity


异遇奇缘的运气



Occupy


占用



Evolving


进化的,展开的



Syntax


语法



Shorthand


速记



Lexicon


词汇



Approximate


接近,近似



Downside


不利方面



Disruptive


分裂性的



Distraction


娱乐,消遣



Foster


培养,鼓励



16


Susceptible


易受感染的



Eavesdrop


偷听,窃听



Loom


隐现,逼近



Spam


垃圾邮件



Bogus


伪造的



Solicitation


恳求,诱惑



Blur


使模糊



Turn taking


交谈角色转换



Proliferation


扩散



Overhead


经常费用



Part 2: Speaking


Sample



1.1 Send an e



mail with an attachment


Leo



Are you busy now? I have got a question to ask you .


Tony



Not really. What



s up?


Leo



I


am


using


Microsoft Outlook 2003


to


send


my


colleague


an


email


with


an


attachment


,


but it won



t work.


Tony



Is


your


attachment


very


large?


There


is


usually


an


attachment


size


limit


.


Leo



I don



t think so. The size of the attachment is only 1.4


MB


.


Tony



Then


what


is


the


type


of


the


attached


file?


There


are


security


risks


in certain files, such as


the files with the


filename extension


s of .asp, .exe, .reg etc. In such


cases, Microsoft


Outlook 2003 will


prohibit


the e



mails by


default


when you send them.


Leo



Why does


Microsoft Outlook 2003 block


them?


Tony



Because the files with such extensions may contain


virus


es which


will


harm


your


computer.


Leo



I


see.


Then


extension


of


my


attachment


is


.exe.


That



s


why


it


can


not be sent. Then how


can I send the attachment to my colleague?


Tony



There


are


usually


two


ways


to


solve


the


problem.


One


is


to


change


the extension, and tell


you colleague to change it back to .exe before opening the attachment;


the other is to


compress


the attachment with WinRAR or other programs, and you can send


it to your


colleague then.


Leo



Thank you so much for helping me out, Tony


Tony



Anytime.


1.1


Leo



Tony


,你现在忙不忙啊?我有个问题想问你。



Tony




不忙,什么问题啊?



Leo




我使用


Microsoft Outlook 2003


给一个同事发一个附件,但是发不出去。



Tony




你的附件很大吗?邮箱通常对附件大小有限制。



Leo




不是很大,只有


1.4


兆字节。



Tony




那么你发的附件是什么类型的文件?有些文件存在一定安全风险,比如


扩展名

< p>



.asp



.exe



.reg


等的文件,这种情况下,


Outlook


会默认禁止邮件的发送。



Leo




为什么


Microsoft Outlook 2003


会阻止这样的文件呢?



Tony




因为带这种扩展名的文件可能包含危害电脑的病毒。



Leo




那我知道了。我的附件是


.exe


文 件,所以发不出去。那我怎样才能把这


个附件发给



17


我同事呢?



Tony




通常你可以使用两种方法。一种是改变扩展名,然后告诉你同事收到后


把扩展名改




.exe


再打开。另一种方法是把附件使用


WinRAR


等软件进行压缩,然后再发


送。



Leo




真实太谢谢你了,


Tony


Tony




不客气。



Sample



1.2 Use Skype to talk with others


Leo



Tony, have you ever used Skype?


Tony



Yep. Why?


Leo



My friend has


recommended


it to me. But I am not sure whether it


is good or not.


Tony



I often talk to my fiends in America with Skype.


Leo



What are the


features


of it ?


Tony



Skype


uses


VOIP,


that


is,


Voice over Internet Protocol.


You can use


it to


communicate


with


others


on


the


Internet.


And


you


can


also


dial regular


phone


numbers


in


some


areas.


Leo



Will it


charge


me if I use Skype?


Tony



Well,


it depends


. If you make PC to PC calls on the Internet, it


is


free


. But if you call a


regular phone number, you will have to pay for it.


Leo



What about the


call quality


?


Tony



You can make a


test call


and leave a message after the



beep

< p>


,


and then Skype will play


your sound record. In this way, you can know the quality of your call.


Leo



Can I


chat


with several people at the same time?


Tony



You can chat with several people at the same time by making a


conference call


or starting


a


group chat


. But the latter one just allows you to chat by sending text


messages.


Leo



Sounds great. I will give it a try sometime. Thank you, Tony.


Tony



My pleasure.


1.2


Leo



Tony


,你用过


Skype


吗?



Tony




用过啊,怎么了?



Leo




我朋友向我推荐这个软件,但是我不知道是否好用?



Tony




我经常使用


Skype


和在美国的朋友交流。



Leo




这个软件有什么特点?



Tony




skype


属于


VoIP


软件,你可以通过它跟其他人在网上通话。当然你也


可以拨打在某



些区域的普通电话号码。



Leo




那么使用


Skype


通话收费吗?



Tony




这要视情况而定。如果在电脑之间通话,那么就是免费的。但是如拨打


普通电话,



那么就要收费。



Leo




通话效果怎么样啊?



Tony




你可以拨打测试电话,你可以在“嘀”声之后留言,然后


Skype


回放录


音,你就知



道通话效果了。



Leo




那么我可以同时和几个人聊天吗?



Tony




你可以通过创建电话会议或者群组聊天的方式,同时和多个人聊天。不


过,后者是



用发送文字消息的方式进行。



Leo




看 来这个软件不错。我有时间使用它试一试。谢谢你,


Tony




Tony




不客气。



18


Sample



1.3 Conduct conferences with Netmeeting


Tony



I am planning to hold a


video conference


with my colleagues by


Netmeeting.


Can you tell


me how to do it?


Leo



First,


make


sure


that


the


webcam


and


the


microphone


are


connected


to your computer


correctly. And then run the Netmeeting program.


Tony



Where can I find it ?


Leo



There


are


usually


two


ways


to


find


it.


One


is


to


locate


the


program


in the


folder


where it is


installed. And it is usually in the Program Files folder on drive C. And


then double click


to start it. The other way is to click


Run


on Start menu,


input


conf in the Open


dialogue box and press the


Enter


key. You


also need several simple steps


to finish the


configuration, like entering your user information.


Tony



So I can start the video conference now?


Leo



Not yet. You need to


host a meeting


first. Select Host Meeting on


the


Call


menu, and


specify the name of the meeting.


Tony



Oh, then how can I let my colleagues join in the meeting.


Leo



You


need


to


tell


them


your


IP address,


and


they


can


call


you


at


your


IP address. You will


see


a


dialogue box


of


an


incoming


call.


Click


Accept


to


allow


them


to


join


in.


Tony



Then all I need to do is to accept the call?


Leo



Yes. Furthermore, you can also allow your colleagues to see what


you are presenting on


your


desktop


.


Tony



What can I do to let them see it?


Leo



You


can


choose


Share


on


the


Tools


menu,


and


then


select


your


Desktop


or the program


you want to


share


with others.


Tony



I got it. Thank you very much for your help.


Leo



You are welcome.


1.3


Tony




我打算用


Netmeeting


和同事召开视频会议,我该怎么做啊?



Leo




首先要安装好摄像头和麦克风。然后打开


Netmeeting


程序。



Tony




从哪儿能找到它呢?



Leo




通常有两种方法。一种是找到


Netmeeting


所在的文件夹。通常在


C



Program Files


下的


Netmeeting


文件夹中,


双击


文件就可以打开了。


另一种是在开始


菜单

< br>


的运行对话框中,输入


conf


,然后按回车键。这样就打开


Netmeeting


程序了。


当然,



你还需要进行一些简单的配置,比如填写你的个人信息。



Tony




这样就能够进行视频会议了吗?



Leo




暂 时还不行。你还要主持会议。在呼叫菜单上选择主持会议,然后输入


会议名称。



Tony




哦,那我的同事怎么加入我主持的会议啊?



Leo




你把你的


IP


地址告诉你的同事,< /p>


他们可以通过你的


IP


地址呼叫你,< /p>


当你


看到一个呼



入的对话框时,点击接受就可以允许对方加入。



Tony




那么我所需要做的就是接受呼叫了?



Leo




是的,而且你还可以让你的同事同时看到你电脑桌面上的内容。



Tony




那我怎样才能让对方看到我桌面上的内容呢?



Leo




你 可以在工具菜单上选择共享,然后点击共享桌面或所要共享的程序就


可以了。

< p>


Tony




我明白了。非常感谢你的帮助!



Leo




别客气。



19


Unit 5:Office Automation(Software)


办公自动化(软件篇)



Part 1: Key Words


Input Method


输入法



Automatic File Recovery


自动文件恢复



Package


打包



Header and Footer


页眉和页脚



Find


查找



Manual


手动的



Duplex


双向的



Prompt


提示



Odd


奇数的,单数的



Even


偶数的



Menu bar


菜单栏



View


视图



Cursor


光标



Edit


编辑



Find What


查找内容



Edition


版,版本



Processor


处理器



Dominant


占优势的,支配的



Version


版本



Format


格式



Platform


平台



Release


发布



Spreadsheet


电子数据表



De facto


实际的,事实上的



Client


客户(端)



Transparency


幻灯片,透明度



Wordart


艺术字



Autoshape


自选图形



Database


数据库



Flowchart


流程图



Template


模板



Integrated


综合的



Peer


to



peer


对等的



Supplant


排挤掉,代替



Suite




Attempt


企图



Unprecedented


空前的



Stack up


比得上



Underpowered


动力不足的



Open



source


源代码公开的,开源的



Exorbitant


过高的,昂贵的



20


Functionality


功能性



Reliant


信赖的,依靠的



Denouncement


公开指责



Email client


邮件客户端程序



Compatibility


兼容性



The contacts list


联系人列表



Import


导入



Export


导出



Sample



1.1 Document compatibility


Leo



Tony, can you do me a favor?


Tony



Of course. What



s up?


Leo



Recently I often received some new documents from clients, with


filename


extension



.docx



.


I can



t open or edit the documents with Microsoft Office 2003.


How can I


solve


this problem?


Tony



I can offer you 2


solutions.



.docx




is the new filename extension that Microsoft Word 2007 uses with


it saves


documents as the


default


file


format


. So you can install Microsoft Office


2007 to open


and edit those documents.


Leo



Oh, but that



s too complicated. Is there any other way?


Tony



If you download and install an Office


compatibility pack


from


Microsoft, it will enable you


to


open


and


edit


.docx


files.


But


some


objects


generated


from


new


features


in Microsoft


Word 2007 will be converted to images, so you can only view but not edit


them.


Leo



That



s very helpful. Thank you so much!


Tony



You



re


welcome.


Don



t


hesitate


to


ask


me


if


you


have


any


questions.


Leo



I won



t. Thank you very much.


1.1


Leo



Tony


,能帮个忙吗?



Tony




当然可以,什么问题?



Leo




最 近我总从一些客户那里收到一些文档,扩展名是


.docx


,我 用


Microsoft


Office 2003


无法打开或编辑。你能告诉我如何解决这个问题吗?



Tony




我可以给你提供两种解决方案。



.docx


是新的文件格式,是


Microsoft Word 2007


在保存文档时的默认格式,因


此安




Office 2007


你就可以打开和编辑那个文档了。



Leo




哦,但是那样太麻烦了,还有其他办法吗?



Tony




如果你从微软网站下载一个


Office

兼容包的话,安装之后你也可以打开


和编辑


.docx


文件。但是一些由


Microsoft Word 2007


中新功能所生成的对象将被转换成图片,



此你只能查看,不能编辑。



Leo




真是太有帮助了。非常感谢!



Tony




不必客气。有什么问题尽管来问我吧。



Leo




我会的。非常谢谢。



21


Sample



1.2 Outlook Calendar Reminder


Tony



How are you doing, Leo?


Leo




It



s been awful!


The manager got angry with me. I forgot a very


important appointment


with a client and kept him waiting for more than an hour, which almost


drove the client


crazy. Maybe, I really need a secretary myself.


Tony



Come on, get real! Why not use Microsoft Outlook


Reminder


?


Leo



Outlook Reminder? I



ve never heard of it. What



s that? How can


I use it?


Tony



Reminder


is


a


feature


in


Outlook Calendar


.


It


could


remind


you


about


your appointments,


meetings, tasks, etc. First, run Microsoft Outlook and select Calendar


on the


Go


menu.


Leo



Great! But if I want repeat the reminding every week, for example


for the appointment on


every Wednesday, what should I do?


Tony



Click


New Recurring Appointment


from the


Actions menu


. Under


recurrence pattern


, set


the


interval


as Weekly and select Wednesday. Under


Range of recurrence


,


select a start


date in the Start list, and then select a stop time. Click OK.


Leo



Oh, I got it.


Tony



At


last,


in


the


Subject box


of


the


Untitled



Appointment


window,


type


a name for the


reminder, and then click


Save and Close


.


Leo



That



s so cool, Tony! You are always so helpful to me.


Tony



Don



t mention it.


1.2


Tony



Leo


,你还好吗?



Leo




糟 透了!经理对我发火了,我忘记了和一个客户的重要约会,让人家等


了一个多小



时,几乎把他逼疯了。也许我真的需要配个秘书了。



Tony




得了,实际一点吧!为什么不用


Microsoft Outlook


的提醒功能呢?



Leo




Outlook


的提醒功能?我从来都没听说过。那是什么?又怎么使用呢?



Tony




提示是


Outlook


日历中的一项 功能,它可以对约会、会议、任务等等进


行提醒。运




Microsoft Outlook


后,点击“转到”菜单上的“日历”。



Leo




好的,请继续。



Tony




就以提醒一个约会为例吧。选择“动作”菜单里的“新约会”。在“约


会”选项卡下,< /p>



输入主题,设定约会开始和结束时间,之后再选择一个提醒的时 间。


-


-


-


-


-


-


-


-



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