2019年商务英语考试BEC中级试题.doc

2019

年商务英语考试

BEC

中级试题

单项选择题

1

、根据下面资料，回答题

meetings are voiceD at the (0)..D..

by keeping to the (19).....

example, there is no (20).....

with Item Six on the agendA

(21).....

(22)......

Business Meetings It is

important that ideas anD suggestions tableD at formal

．

time

．

This is achieveD

．

in discussing ideas to do

．

shown on the agenda

．

For

．

when Item Two has not yet been

．

may

．

Such deviations from the agendA

．

in confusion among the people at the meeting;

．

concentration if they see something

．

some

．

under

they may also (23).....

as irrelevant. To make certain that the meeting proceeds in

an orderly fashion, it is therefore useful to(24) .....

they must(25) .....

at A

．

(26) .....

(28)....

grounD rules

．

First, everyone will neeD to understanD that

．

their comments to the topiC

discussion

．

The Chair can then encourage one person to speak

．

so that any ideas offereD can be discusseD

．

If this procedure is

anD (27)Once that person has finished, someone else can put

．

their ideas anD so on

adopted, the participants will be able to follow the various

issues in A

．

consistent manner, which will help with the

decision-making (29)....

(31)....

．

later on

．

It will also

(30).....that the quiet people at meetings get A

colleagues

．

In (32).....

(33).....

．

chance to

．

their say, rather than just their more outspoken

．

it is often the quiet people at

（

19

）应选

．

take-

meetings who generate the best ideas, because they are in the

．

of thinking before they speak.

A

．

structureB

．

directionC

．

orderD

．

arrangemer 2

、根据下面资料，

回答题

Buffet Zone Lucy Robertson starteD working at A

away fooD business to supplement her income during her

student days at Edinburgh University

．

Several years later she

haD bought the business anD now, 17 years on, she owns

Grapevine Caterers, probably Scotland's leading independent

caterers, with A

．

turnover of almost

ε

6m. She haD never

planneD to own A

．

business, anD haD certainly never

considereD A

．

career in catering

．

(0)...G However, her

unplanneD career began in 1985, when she returneD to

Edinburgh anD discovereD that the takeaway she haD workeD in

was up for sale

．

On impulse, she bought it, but admits that

at the time she knew nothing about catering

．

(8).....It was

A

．

difficult time, but essential in terms of gaining the

experience she needed

．

The late 1980s boom was gooD for

business, with large numbers of office workers wanting

takeaway fooD for their lunches

．

(9)....

．

were 26 fooD outlets within A

．

5-kilometre radius,

Robertson recalls, as the economy changeD anD the once packeD

office blocks starteD to become vacant, it became clear that

Robertson woulD neeD to diversify

．

(10)......It changeD the

direction of the company for good. As Robertson began to win

catering contracts, she decideD that the company woulD have

to move to larger premises

．

In 1994, the move was made when

she bought another catering business that already haD

A

．

number of profitable contracts for boardroom

ile, Robertson's main competitor, the oldest

catering company in Edinburgh, was causing her some

anxiety

．

warns

．

Bu t Robertson is not someone who is easily put

off

．

(11).....

．

Partly as A

anD having outgrown another site, Robertson bought A

centre location for the group's headquarters. By now,

Grapevine's main competitor was A

．

result of this, turnover doubled,

．

city-

．

new catering company

calleD Towngates

．

Although Robertson trieD to raise enough

money to buy Towngates, she diD not succeed

interveneD anD Towngates went bankrupt

accepteD anD the company's turnover went from

．

Then luck

ε

700,000 to

．

(12)......Many

ε

1

.5 million almost overnight. However, the company's growth

was not as smooth as it sounds in retrospect

．

Robertson

admits,

period

．

Like many under-capitalizeD companies trying to grow,

it might easily have collapsed.

challenge of developing your own business. A

．

But there are

plenty of similar contracts to be won in the east of ScotlanD

before

Robertson turns her attention elsewhere. B

rounD this particular problem was to recruit the catering

manager of the rival company. C

to make A

．

profit. D

．

But this demanD was short-

．

dramatiC

．

learning curve anD

．

Her way

lived, anD before long, increasing competition made it harder

very small amounts of money were earneD at first,

Robertson

．

E

．

She decideD that the solution, since many

companies requireD working lunches for

meetings with

clients, was to prepare anD deliver meals to business

premises. F

．

On hearing this, Robertson immediately contacteD

all of their clients anD offereD the

services of Grapevine

Caterers. G

．

Instead, she studieD accountancy after leaving

university, anD A

．

steady if unspectacular professional path

seemeD set.

（

8

）应选

3

、根据下面资料，回答题

A Gianluca

Tramcere, Silica Systems An outsourced IT service is never a

fully independent entity. It is tied to the home company's

previous and continuing systems of working. But despite the

added responsibility of managing new ways of working, many

businesses ignore the integration process. They fail to

establish contracts that define the ways in which the two

companies will work alongside one another, and focus solely

on the technological aspects of service delivery. B Kevin

Rayner, Domola Businesses need to build integration

competency centers dedicated to managing the integration

effort. It is critical to have an individual in charge to

check that the external and internal business operations work

together. Although companies often think of outsourcing as a

way of getting rid of people and assets, they need to

remember that, at the same time, outsourcing involves gaining

people. Because there is a new operation being carried out in

a different way outside of the home business, this creates a

training element. C Clayton Locke, Digital Solutions

Communication is the key to success, and outsourcing to other

regions or countries can lead to a range of problems. For any

such initiative, it is necessary to create a team where there

is good, open communication and a clear understanding of

objectives and incentives. Bringing people to the home location

from the outsourced centre is necessary, since it can aid

understanding of the complexities of the existing system. To

integrate efficiently, outsourcing personnel have to talk to the

home company's executives and users to understand their

experiences. D Kim Noon, J G Tech One way to avoid the

difficulties of integration is to create a joint

venture company with the outsourcer. Thus, a company can swap

its assets for a share of the profits. Yet joint ventures

bring potential troubles and companies should be careful not

to lose sight of the original rationale for outsourcing

：

to gain cost

efficiencies and quality of service in an area that

for some reason could not be carried out entirely in-house.

The complexities and costs of a joint venture initiative

should not be underestimated. the need to teach skills to

employees working on the outsourced process 4

、根据下面资料，

回答题

Who Benefits Most from Company Training? According to

recent research, the better educated and the higher up the

socioeconomic(0)...C...you are, the more likely you are to be

offered workplace training. And, incidentally, the more

likely you are to then turn (19)......the offer, pleading

family and personal commitments or (20)......of work. Less

qualified staff, on the other hand, are offered fewer

training opportunities, but are more eager to (21).....them

up. In fact, people with few or no educational qualifications

are three times more likely to accept training when it is

offered. In the majority of companies, more (22).....are

allocated to management training than to other areas.

Employers (23).....their better qualified staff as more

important to the business, so they pay them accordingly

and invest more in them in (24)......of training. This is

(25).....by the fact that organizations are dependent on

properly (26).....managers making the right decisions. But

this (27).....may mean that companies are(28).....other parts

of the workforce down. The researchers found A

．

growing

demand for training among the lower-skilled. Unfortunately

this demand is not being (29)....by employers, even though

there are strong indications that companies would benefit

from doing so. They also discovered that, despite the

substantial (30)....between the training provided for

managers and that offered to other staff, there was still

research, training was defined as any (31)....of planned

helping employees do their work better. It therefore included

A

．

wide variety of approaches. on-the-joB

widespread endorsement of training. For the purposes of the

instruction or tuition provided by an employer with the aim of

．

and

classroom training (32).....to be used equally by employers.

But learning on the job, which involved observing A

procedure and then practising it, was easily the most popular

．

certain

method for all categories of employees. While many felt that

learning from colleagues was best, very few(33).....the

internet as an effective way to train.

（

19

）应选

A

．

backB

．

overC

．

downD

．

off

填空题

5

、

1. Problems at Southford Plant

Dear MR Ballard, You asked for a brief report concerning the

recent events at the Southford Plant. We have

consulted the files and spoken to relevant members of the higher

management and thus are able to provide an explanation for the

breakdown reported in the press on 17 May of this

year.

____1____ The handling equipment used to deliver the

components to the assembly line has been known to be in need

of an overhaul for the past six months. The plant has been

working to full capacity to finish the American orders

according to schedule.

As you know, we had commissioned a

study by Industrial Research Consultants. ____2____ In it

they warned that there was not enough space available to

store sufficient components ____3____

We had decided to

install fully automated robot system. However, at the same

time it was clear to our production director that given the

present maintenance staff, we would not have sufficient staff

available if big problems were to arise____4____But we were

still only working a two-shift system so the machines were

not getting the necessary cover.

We all agree that the

breakdown was extremely unfortunate and yet we must admit

that, under the circumstance, it was not entirely unexpected.

We now believe that we have managed to sort out the major