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TS16949内部质量体系审核(中英文)

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2021-02-08 12:05
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2021年2月8日发(作者:截稿日期)


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TS16949


内部质量体系审核



Internal Quality System Audit


文件更改历史记录



Amendment History






















Revision

















Change Date

















Description of Changes

















Prepared by

















Approved by


















Prepared by


编制



Reviewed by


审核



Approved by


批准







.



.


.


TS16949


内部质量体系审核



Internal Quality System Audit


1.0



目的


Purpose:


本程序规定了开展内部质量审核的策划,准备,实施,审核,报告, 跟踪验证各阶段的


控制要求和方法,


以确定本公司的质量管理体 系是否符合标准要求并得到有效地实施和


保持。


This procedure give the methods and control requirements of internal


quality audit planning, preparing, implementing, auditing, reporting and


following-up,


to


ensure


that


the


quality


management


system


is


in


compliance


with


requirements and is implemented and maintained effectively.


2.0



范围



Scope


:


适用于本公司内部质量 管理体系审核及质量体系涉及的所有部门或个人。


FP


internal


audit and all departments and persons related to quality management system


3.0



定义


Definitions: N/A


3.1



3.2



IQAR:



内部质量审核报告


Internal Quality Audit Report



NC:



不符项(不符合


ISO


要求的项目)< /p>


Non-conformance (item against ISO


requirement.)



a)



Major


严重不符合项


: there are systematic problem, territorial problem,


and the findings will cause the major result during the system run;


< br>系运行出现系统性失效,体系运行出现区域性失效,出现影响产品或体系运行


的严 重后果的不合格现象


.


b)



Minor


一般不合格项


:

< br> aim at the systematic requirements, the finding is


separate, occasional and isolated minor problem;


对不满足质量体系过程

< p>
或体系文件的要求而言,是个别的、偶然的、孤立的性质轻微的问题


.


3.3



OBS


观察项


:

未构成不合格,


但有变成不合格的趋势,


或是证据暂时不足 。


There


is


the trend to become findings, or there is no evidence can show it is not


consist with requirements.


.



.


.


3.4



4.0



QMS:



质量管理系统


Quality Management System.


职责


Responsibility:


4.1



质量管理者代表负责审核“年 度内审计划”及“内审实施计划”。


The management


representative should review “annual internal quality audit plan”, and


“Internal audit implementing plan”.



4.2



ISO


系统工程师负责制定“年度内审计划”和“内审实施计划”,组织内部 审核,汇


总审核资料并归档,不符合项的跟踪验证,及向管理评审提交年度内审报告


. ISO


system


engineer


should


make


“annual


internal


quality


plan”


and


“internal


audit implementing plan”, and summary audit data, ensure it can carried


out, follow


up


and


verify


the


nonconforming


items


of


the


quality


management


system, and submit the annual internal audit report to management review.


4.3



公司内部审核员参加内部质量审核、内审总结,负责纠正和预防措施的跟踪。FP’s


internal auditors perform internal audit and make audit conclusion, and


follow up the corrective and preventive actions.


4.4



被审核单 位安排陪同人员配合审查小组完成本部的审核工作


,


不符合项报 告的确认


,


相关纠正和预防措施的实施。


The


audited


departments


shall


arrange


persons


to


accompany


audit


team


to


accomplish


the


audit


task



confirm


nonconformance


reports, carry out the related corrective and preventive actions.


5.0



程序


Procedure


:


5.1



年度审核计划制定


Prepare the annual internal audit plan:


5.1.1


< /p>


ISO


系统工程师负责进行年度审核方案的策划,根据上年度各部 门质量体系运


行情况,


结合本年度质量工作安排策划后确定本年 度审核的范围、


频次、


时间、


方法并形 成“年度内审计划”(一年至少进行一次),报管理者代表审核,厂


长批准。若遇机构变 化,顾客投诉或重大不合格等特殊情况时,由


ISO


系统工


程师提出书面申请并经管理者代表批准后可对年度计划进行修改,可以增加审


核次数,报管理者代表审核,厂长批准。审核方式一般采用集中审核,需要时


也 可采用部门滚动审核。


ISO system engineer shall plan the internal


quality audits for the year. The scope, frequency, schedule and method


of the annual audit shall be decided according to operation status of


.



.


.


quality system in each department last year, as well as the audit plan


of this year. And this “Annual Internal Audit Plan” (at least once


per


year)


shall


be


reviewed


by


the


Management


Representative


and


approved by Plant Manager. Once there is special things as change in


organization,


customer


complain


or


serious


non-conformance,


ISO


system


engineer


shall


put


forward


written


application


and


verify


the


plan


after


it is approved by the Management Representative or Plant Manager.


5.1.2



“年 度审核计划”必须覆盖公司质量管理体系所涉及的各个部门及所有的品质


系统要素,当发 生内部


/


外部不合格或客户抱怨时,计划的审核频次应增加。< /p>


The


“Annual


Internal


Audit


Plan”


shall


cover


all


departments


included


in quality management system and all quality system elements. When


internal/external


conformances


or


customer


complains


occur,


the


planned


audit frequency should be increased.


5.2



成立审核小组:


Establish the internal audit team


5.2.1




管理者代表担任审核组长,


并成立审核小 组。


由审核组长分配审核小组成员任


务,


在分配审核任务时应注意:


审核人员不能审核他们直接负责的部门和区域。

< p>
Management


Representative


acts


as


the


audit


team


leader


and


establishes


the audit team and assigns the audited area to each auditor. Auditors


shall not audit their own work.


5.2.2



内部质量管理体系审核员 应经过内部或外部的权威机构培训,


考核合格并持有相


应的资格 证书方可具备内审员资格。


All


internal auditors must


be trained


by our company or external qualified training organization and pass


their test and gets the certification of auditor.


5.3



内审准备


Preparation


5.3.1



内部审核实施日程计划的制定:


ISO


系统工程师应在每次审核前制定本次


审核实施日程安排计划交管理代表审核,厂长批准 ,此计划必须覆盖


TS16949:


2000


&


ISO13485


的所有要素及产品安全性的要求。


Prepare


each


internal


audit


schedule:


ISO


system


engineer


should


make


each


internal quality audit schedule and detailed arrange, and it must


.



.


.


be


covered


all


elements


and


requirements


of


TS16949:


2000


&


ISO13485


and


Products


Safety. The


internal


audit


schedule


shall


be


reviewed


by the Management Representative and approved by Plant Manager


5.3.2



审核组应提前至少一周将 内部审核实施日程计划发给受审部门。受审部门


按日程计划做好接待人员的资料


/


证据的贮备工作。


The audit agenda


should be forwarded to the department that to be audited at least


one week before, so that the department prepare the file/evidence


for audit according to the plan.


5.3.3



同时提早通知审核员以免与其它活动发生冲突。要求:


At


the


same time,


the


auditors


should


be


informed


in


advance


to


ensure


no


conflict


with


their


schedule


as


well


as





the


audited


area.


Following


are


required to do:


5.3.3.1



复查审核区域以前的 审核记录


,


以前发生的所有不符合项的相应纠

< br>正措施是否完成和验证


OK



R e-check the former audit records


of the area to ensure the corrective actions to former


nonconforming items


have been accomplished and assessed OK.


5.3.3.2



调阅


《质量手册》



程序文件的有关章节;


Reading


the


related


chapters


and sections of and procedure documents.


5.3.3.3



审核员准备审核检查表


,


此审核检查表必须覆盖计划中规定要素。


Auditors


shall


prepare


an


audit


check


list


according


to


the


agenda,


and the check list should cover all elements in the agenda.


5.4



实施审核


Carrying out audit


5.4.1



见面会


the Open meeting:


由审核小组成员与被审核部门的负责人共同召开


,


双 方将澄清审核的要求


,


明确审核中易发生的问题


,


一般只需


10~20


分钟。


Audit


team hold the open meeting with the head of audited dept to clarify the


audit


requirements


and


ascertain


the


problems


that


may


be


happen


in


audit.


The meeting lasts for about 10-20 minutes normally.


5.4.2



现场审核


:


审核员按审核检查表进行 审核,由审核组长控制审核全过程。审核


员通过与受审部门人员面谈、查阅文件、检查记 录、现场观察、进行抽样检查


.



.


.


等方法。审核员应该将审核依据的文件记录于审核检查表中。


On-site


audit:


The audit shall be carried out according to the checklist, through


talking


with


relevant


person,


scanning


documents,


checking


records,


spot


or


sample


check,


etc.


Audit


team


leader


should


control


the


whole


audit.


Auditor shall identify the document name and number for process they


audited in checklist.


5.4.3



若发现不合格时,审核员 应当场取得受审核部门责任人对不合格事实的确认,


若有异议可由审核组长或其提请管理 者代表仲裁。


Person


who


is


in


charge


of


the


audited


department


shall


confirm


the


NC


at


spot


if


such


NC


is


found,


and any objection can be put forward to the audit team leader or the


Management Representative to mediate.


5.4.4



审核员分析观察结果,< /p>


确定不符合项,


由审核员填写


《不符合项 报告》


QF-QA-004



交被审核 部门负责人确认。



《不符合项报告》


QF-QA-004


由审核组长批准,


在审核中或审核结束后发 给被审核部门。


After


analyzing check results


and


ascertaining


the


nonconforming


items,


auditors


fill


the



and Corrective Action Report>QF-QA-004 will be filled by auditors and


acknowledged by the audited dept. The report is to be approved by team


leader and distribute to the audited dept during or after audit


5.4.5



召开末次会议,宣布审核结果。


The


Close


meeting


is


held


for


announcing


the


audit results.


5.5



审核结果﹑报告


/Audit results and reporting


5.5.1



每 次审核活动,


ISO


系统工程师在审核员的协助下编写“内部审 核报告”,在


审核结束的两个星期内完成。


ISO


system


engineer


shall


finish


to


initiating



Internal


audit


report



with


the


cooperation


of


auditors


within


2


week


after the audit.


5.5.2



要求阐述所审核范围质量 体系运行情况,


并作出总的结论。


Descriptions


about


the


performing


status


of


quality


management


system


that


have


been


audited


and general conclusion are necessary.


.



.


.


5.5.3



“内部质量体系审核报告 ”完成后需交管理代表和厂长审核并需传递给被审核


部门。


Finished



Internal audit report



shall be submit to Management


Representative


and


Plant


Manager


to


review


and


distributed


to


the


audited


dept .


5.6



纠正和预防措施


Corrective and preventative actions.


被审核部门负责人应在接到审核员分 发的


《不符合项报告》


QF-QA-004


7


个工作日


内进行原因分析,决 定纠正与预防措施及完成日期和责任人,将填写完毕的《不符


合项报告》


QF-QA-004


送回审核员


/ISO


系统工程师,并及时导入纠正与预防措施。


After


receiving


“Nonconformance


and


Corrective


Action


Report>



QF- QA-004




the leader of the audited dept analyzes the causes of nonconformity and


carries


out


corrective


actions


as


well


as


determines


the


due


date


of


rectify


and


fill


up



and


Corrective


Action


Report>


QF-QA-004


and


sent


it to the auditor/ISO system engineer within 7 days.


5.5



跟踪及验证


Following up and verification:


ISO


系统工程师跟踪内审不符 合项的纠正和预防措施的实施状况,并验证有效性后记


录于《不符合项报告》中的“复查 情况”栏。若措施无效,


ISO


系统工程师应再次发

< p>
出《不符合项报告》并将验证结果上报管理者代表。若下次验证时仍未解决,应提交


质量管理代表处理。


ISO system engineer shall follow up and verify the


effectiveness of the corrective and preventative actions and record the


verification results in


QF-QA-004. In the event the corrective and preventative action is


unsatisfactory, ISO engineer shall re- issue


Action


Report>


QF-QA-004


and


re- verify


it.


If


the


issue could


not


be


resolved,


it will be raised to the Management Representative for resolution.


5.6



所有内部审核结果应在管理评审会议中提交管理评审


All internal audit results


shall be presented to management review during management review meeting


6.0



相关文件和数据


Relevant document and data




6.1



FQW- IQA01


《年度内审计划》



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