酒店客房物品英语名称

礼宾部英语

-

培训

礼宾部

Concierge

行李生

Bell

man

/

Bell

boy

门童

Doorman

行李

Luggage

/

Baggage

行李架

Luggage

rack

行李存放处

Luggage

Depository

行李车

Baggage

trolley

司机

Driver

导游

Tour

guide

电梯

Elevator

洗手间

Toilet

机场

Airport

火车站

Railway

station

商场

Shopping

center

超市

Super

market

小费

Tip

雨伞

Umbrella

接机服务

Pick-up

service

/

Limousine

service

行李寄存

Check

baggage

叫早服务

Morning

call

贵重物品

Valuables

易碎物品

Fragile

object

自助早餐

Buffet

breakfast

往前直走

Straight

on

常用词汇

五星级酒店

Five-star

hotel

前厅部

Front

office

department

总台

Reception

/

Front

desk

总机

Operator

/

Service

center

商务中心

Business

center

票务

Ticket

service

游泳池

Swimming

pool

大堂吧

Lobby

lounge /

医务室

Clinic

Room

中餐厅

Chinese

restaurant

西餐厅

Western

restaurant

桑拿

Sauna

/

按摩

Massage

/

美容厅

Beauty

salon

多功能厅

/

会议室

Power

long

Multi- Function

Hall

/

Meeting

room

停车场

Parking

lot

总经理

General

manager

/

经理

Manager

大堂副理

Assistant

manager

[AM]

宾客关系主任

Guest

relation

officer

[GRO]

主管

Director

/

领班

Supervisor

楼层服务员

Room

boy

/

Room

waiter

总台接待

Receptionist /

维修人员

Repairman

换钱

change

money

明信片

postcard

洗衣袋

Laundry

bag

小心轻放

Handle

with

Care

/

请勿倒立

Keep

Top

Side

Up

常用句子

Are

these

your

baggage?

这些是您的行李吗？

Is

this

everything,

sir

？

这是全部东西吗，先生？

May

I

take

them

for

you?

/

Let

me

help

you

with

your

luggage.

我来帮您拿好吗？

/

让我来帮您拿吧。

I

hope

I'm

not

disturbing

you.

我希望没有打扰您。

Just

a

moment,

madam.

I'll

bring

them

to

you

right

away.

等一会儿，夫人。我马上送来。

The

bellboy

will

show

you

to

your

room,

sir.

先生，行李生会送您到房间的。

Here

is

your

room

key.

给您房间钥匙。

You

may[can]

leave

your

luggage

in

the

Concierge.

您可以把行李放在礼宾部。

Would

you

like

to

check

your

luggage

here?

您要寄存行李吗？

Don’t

worry,

your

luggage

will

be

sent

up

at

once.

别担心，您的行李很快就会送上去的。

When

you

check

out,

please

call

NO.63and

we’ll

help

you

with

your

luggage

immediat

ely.

如果您要 退房，请致电

63

，我们将马上帮您运送行李。

May

I

know

your

room

number? / What's

your

room

number,

please?

您能告诉我您的房间号吗？

May

I

have

a

look

at

your

room

card?

我可以看一下您的房卡吗？

Do

you

mind

if

I

put

your

luggage

at

here?

我把您的行李放在这里好吗？

Please

sign

your

name

here.

请您在这里签名。

Would

you

like

me

to

call

a

taxi

for

you? / Would

you

want

a

taxi?

你需要我为你叫一辆出租车吗？

/

需要出租车吗？

About 30

minutes

by

texi

from

here

to

Airport.

从这里到机场大概需要

30

分钟。

I'm

sorry

to

have

kept

you

waiting ./Sorry

to

have

kept

you

waiting

对不起让你久等了。

Would

you

tell

me

your

phone

number?

您能告诉我您的电话号码吗？

After

you,

please

．

/ You

first,

please.

你先请。

This

way,

please

这边请。

Is

there

anything

else

I

can

do

for

you

？

您还有什么事要我做吗？

I

see

what

your

mean.

我了解你的意思。

I’ll

send

the

luggage

up

by

another

lift.

我乘另一部电梯把行李送上去。

Here

we

are,

sir,

room

1335

先生，

1335

房到了。

< br>

情景对话

1

，客人在门口时

A

car

pulls

up

in

front

of The

first

World Hotel

and

a

doorman

goes

forward

to

meet

t

he

Mr

Steven

，

opening

the

door

of

the

car

for

them.

汽车停在了第一世界大酒店门口，门童上前为

Steven

先生开车门。

场景一：

Doorman[D]:Good

evening,

sir

and

madam

．

Welcome

to

our

hotel

．

门童

[D]

：晚上好。欢迎光临！

Mr

Steven[S]

：

Good

evening

．

< br>Steven

先生

[S]

：晚上 好。

[D]

Excuse

me,

sir

．

So

you

have

got

altogether

four

pieces

of

luggage

？

< br>D

：对不起先生，您一共带了

4

件行李是吗？

[S]

Yes.

[D]

Ok

．

Leave

it

to

me,

sir.

I’ll

take

care

of

your

luggage.

D

：好的，让我帮您拿吧，我会照看好行李的。

[S]

Thank

you

．

S

：谢谢。

[D]

Not

at

all.

The

Reception

Desk

is

straight

ahead

．

This

way,

please

．

D

：不客气先生。总台就在前面，这边请。

场景二：

S

：

Excuse

me

，

where

is

the

restaurant

？

S

：对不起，请问餐厅在哪里？

D

：

We

have

Chinese

restaurant

and

a

western-style

restaurant

．

Which

one

do

you

pre

fer

？