-
店面销售常用语中英文对照
一、接待篇：
1.
您先随便看看。需要帮忙请随时叫我。
Feel free to look around. Let me know
if you need any help.
2.
抱歉。请稍等一下，我马上就来。
Excuse me. Could you please wait a
second? I
?
ll be right back.
3.
需要我帮忙吗？您想看什么产品
？我给您拿。
(
顾客点选了下列一级目录的品类选项后，
可引导其在后附的详细品类目录中点选更准确的品类选项。
)
How can I help you? What would you like
to see? I
?
ll get it for you.
1)
电脑
Computer
2)
电脑配件
Computer Peripherals
5)
手机
Cellphones
3)
附件
Accessories
6)
数码相机
Digital
Cameras
4)
数码产品
Digital Products
7)
数码摄像机
Digital Camcorders
8)
智能电视
Smart TV
9)
办公产品
Office Products
10)
客户服务
Customer
Service
11)
会员服务
Member Service
4.
这是新品，请您看看说明，很适合您的。
This is a new arrival. Please take a
look at the descriptions. It suits your needs.
5.
对不起，这个产品我们没有，您可以到其他商店去看看。
Sorry, we don
?
t
carry this product. You might have to look for it
at other stores.
6.
对不起，我不会说英语。能否麻烦您指给我看您需要什么？
I
?
m sorry that I
don
?
t speak English. Would
you please show me what you need by pointing it
to me?
7.
对不起，这个问题我不太清楚。请稍等一下，我马上找到懂的人来帮您。
Sorry, I am not sure about this. Would
you mind wait for a second?
I
?
ll get someone for you
who can help you.
8.
你要的商品在一
/
二
/
三
/
四楼出售。请从这边自动扶梯（电梯）上。
You will find iton the 1st / 2nd /3rd
/4th floor. Please take the escalator (elevator ).
9.
您是自己用还是替别人买？
Are
you buying this for yourself or for someone else?
10.
这种商品正在促销，价格很实惠。我建议您看看。
It is currently on sale. The price is
really good and you might want to take a look.
11.
这种可以吗？如不合适，我再给您拿别的。
Do you like this?
I
?
ll get you another product
if you don
?
t like it.
12.
这是（
XX
品牌）的新产品，它在以下方面
1)
< br>运行快，
2
）省电，
3
）体积小，
4
）可选
颜色多，
5)
质量好，等等
)
优于过去的产品
< br>……?
This is a new
product from XX. It is better than the previous
generations in the following
aspects:
1)Faster 2)Save more power 3) Smaller 4) More
color options 5) Better quality.
13.
这是名牌产品，做工精细，价
格便宜，一向很受顾客欢迎，您可以看看。
This is
a good brand. They make quality products and the
price is reasonable. It is popular
among our customers. You might want to
take a look.
14.
这种商品虽然价格偏高一些，但美观实用，很有特色，您看看。
This is more expensive, but it serves
your needs better than the others and looks more
special.
Please take a look.
15.
这种商品眼下很流行，买回去送朋友或留作自己用都可以。
It is a popular product. You may get it
for yourself or for your friend as a gift.
16.
对不起，您要的商品暂时无货
，这个商品的价格、质量、性能和它相仿，您看能否代
用？
Sorry, the product you need is
currently out of stock, but I would like to
recommend this one,.
It is similar in
price, quality and functionalities.
17.
对不起，您需要的款式（号型
）暂时无货，请您下周来看看。也可把电话号码留下
,
货
到马上通知您
.
Sorry, the
product you need is currently out of stock. You
may come back next week, or , if
you
don
?
t mind, leave me your
phone number and I
?
ll call
you once we have it in store.
18.
这个颜色喜欢吗？我们还有<
/p>
1)
红色
2)
蓝
色
3)
绿色
4)
黄色
5)
白色）
6
< br>）紫色
7)
黑色
8)
棕
色
9)
粉色的。告诉我您最喜欢哪种颜色，我给您拿。
Do you like this color? We also have
it in 1) red,2) blue,3) green,4) yellow, 5)
white,6)
purple, 7) black,8) brown, and
9) pink. Let me know which one you like and I
will get it for
you.
19.
别急，您慢慢看，慢慢挑，满意就好。
No need to hurry. Take your time and
look around.
20.
对不起，今天顾客多。请原谅让您久等了。您需要些什么？
Sorry to keep you wait. We have more
customers than usual today. How can I help you
now?
21.
这种商品削价是因为过时，质量没问题。
It is on sale because
it
?
s being replaced by newer
generations, but there is nothing wrong with
it.
22.
我再给您拿
1
）价格低一点
2
）价格高一点的看看，好吗？
Do
you want me to recommend something 1) with a lower
price 2) with a higher price?
23.
这种商品在质量上绝对没问题
，我们实行
“
三包
”
< br>，如果质量上出了问题，可以回来找
我们。
There is absolutely nothing wrong with
the quality. In any event, it carries a warranty.
We
will try our best to help you if it
has any problems.
24.
这是全球质保的，你在全世界范围内享受维护的保障
This product carries worldwide
warranty. You could have your product serviced all
over the
world.
25.
这是在中国境内质保的，不能全球质保
.
This product carries the warranty which
could only be used within China.
26.
这个电压是
< br>110V-220V
，频率
50-60HZ
范围内的
This voltage range
is 110V-220V. The frequency range is 50-60HZ.
27.
你只需要接一个转换插头就可以了，不影响使用
You just need a conversion
plug
。
It
won
?
t affect the use.
二、交易篇
28.
你是
1)
现金
, 2)
借记卡，还是
3
）信用卡支付
?
Are you paying with 1) cash, 2) debit
card or 3)credit card?
29.
你是选择
1)
银联、
2)
万事达
,
3)VISA
卡付款
?
Are
you paying with 1) UnionPay, 2) Master Card or 3)
VISA card?
30.
请您输入密码。
Please
enter your pin.
31.
请你在这里签字
.
Please
sign the receipt here.
32.
对不起，我们现金只收人民币。