-
懂你英语原文
Level7
Unit1
So in college, I was a government
major, which means I had to write a lot of papers.
Now, when a normal student
writes a
paper, they might spread the work out a little
like this. So, you know --you get started maybe a
little slowly,
but you get enough done
in the first week that, with some heavier days
later on, everything gets done, things stay
I would want to do that like that.
That would be the plan. I would have it all ready
to go, but then, actually,
the paper
would come along, and then I would kind of do
this.
在大学,我读的是政府专业。也就是说,我需要写很多的论文。一般的学生
写论文时,他们可能会这样安
排:
(
看
图
)
你可能开头会慢一点,但第一周有这些已经足够。后期再一
点点的增加,最后任务完成,非常
的有条理。我也想这么做,所以一开始也是这么计划的
。我做了完美的安排
(
看图
)
,但后来,实际上论文
任务一直出现,我就只能这样了
< br>(
看图
)
。
And that would happen every single
paper. But then came my 90-page senior thesis, a
paper you're supposed to spend
a year
on. And I knew for a paper like that, my normal
work flow was not an option. It was way too big a
project. So
I planned things out, and I
decided I kind of had to go something like this.
This is how the year would go. So I'd start
off light, and I'd bump it up in the
middle months, and then at the end, I would kick
it up into high gear just like a little
staircase. How hard could it be to walk
up the stairs? No big deal, right?
我的每一
篇论文都是这种情况,直到我长达
90
页的毕业论文任务,这篇
论文理应花一年的时间来做,我也
知道这样的工作,我先前的工作方式是行不通的,这个
项目太大,所以我制定了计划。决定按照这样的方
式工作,这样来安排我这一年。
(
看图
)
开头我会轻
松一点,中期任务逐渐增加,到最后,我再全力冲刺一
下。整体是这种阶梯式安排,一层
一层走楼梯有多难
?
所以没什么大不了的,是吧
?
But then, the funniest thing
happened. Those first few months? They came and
went, and I couldn't quite do stuff. So
we had an awesome new revised plan.
And then --But then those middle months
actually went by, and I didn't really write words,
and so we were
then two months turned
into one month, which turned into two weeks.
但后来,好笑的事情出现了,头几个月时光匆匆而逝,我还没有来得及动工,所以我们明智的调整了 计划
。然后,中间的几个月也过去了,我还是一个字也没有动,眨眼就到了这里,然后两
个月变成了一个月,
再变成了
2
周。<
/p>
And one day I woke up with
three days until the deadline, still not having
written a word, and so I did the only thing
I could: I wrote 90 pages over 72
hours, pulling not one but two all-nighters --
humans are not supposed to pull two
all-nighters -- sprinted across campus,
dove in slow motion, and got it in just at the
deadline.
一天我醒来,发现离交稿日期只剩
3
p>
天了,但我还一个字都没写。我别无选择,只能在接下来的
72
p>
小时里
,连续通宵两个晚上赶论文
——
p>
一般人不应连续通宵两个晚上。
90
页赶出
来后,我飞速冲过校园,像电影
中的特写慢镜头一样,恰好在截止日期前的最后一刻交上
。
I thought that was the end
of everything. But a week later I get a call, and
it's the school. And they say,
Urban?
the best one we've
ever seen.
wanted to enjoy that one
moment when all of you thought,
我以为事情就这
么完了,但一周后,我接到一个电话,是学校打来的。他们说:
“
你是
Tim
Urban
吗
?”
我说:
“
是。
p>
”
他们说:
“
我们
要说一说你的毕业论文。
”
我说:
“<
/p>
好啊。
”
他们说:
“
这是我见过最
棒的论文。
”……<
/p>
当然不可能。论文非常非常的差劲。我只想享受下你们对我的崇拜,想听你们说:
“
这老
兄太厉害了。
”
没有,其实写的非常差劲。
Anyway, today I'm a writer-blogger guy.
I write the blog Wait But a couple of years ago,
I decided to write
about
procrastination. My behavior has always perplexed
the non-procrastinators around me, and I wanted to
explain
to the non-procrastinators of
the world what goes on in the heads of
procrastinators, and why we are the way we are.
不管怎样,我现在成为了一个博客写手,经营着
“wait
but
why”
这个博客。几年前,我决定写写拖延这件事。
我的行为方式总让身边非拖延者感到不能理解。我很想
对世界上非拖延者的人解释一下,
我们拖延症患者的脑子是什么样的,为什么我们会拖延。
Now, I had a hypothesis that the brains
of procrastinators were actually different than
the brains of other people. And
to test
this, I found an MRI lab that actually let me scan
both my brain and the brain of a proven non-
procrastinator,so
I could compare them.
I actually brought them here to show you today. I
want you to take a look carefully to see if you
can notice a difference. I know that if
you're not a trained brain expert, it's not that
obvious, but just take a look, OK?
So
here's the brain of a non-procrastinator. Now ...
here's my brain.
首先我假设,拖延症患者的大脑实际上和其他人的
大脑不一样。为了验证这一点,我找了家核磁共振实验
室,给我和另一个确定是非拖延症
的人,进行了脑部扫描,我好将二者进行对比,今天我带到现场,给大
家展示一下。我希
望大家仔细观察,看能不能注意到差异。我知道大家并非专业的大脑专家,较难看出他
们
的差异,但大家不妨先看一眼,如何
?
这张是非拖延者的大脑,这张是我的大脑。
There is a difference. Both brains have
a Rational Decision-Maker in them, but the
procrastinator's brain also has an
Instant Gratification Monkey. Now, what
does this mean for the procrastinator? Well, it
means everything's fine until
this
happens. [This is a perfect time to get some work
done.] [Nope!] So the Rational Decision-Maker will
make the
rational decision to do
something productive, but the Monkey doesn't like
that plan, so he actually takes the wheel,
and he says,
just remembered
that that happened.
两张是有一点不同,两个大脑都有一个理性
决策人,但在拖延症患者的大脑里,还有一个及时行乐的猴子
。那这对拖延症患者来说意
味着什么呢
?
这意味着平时没什么异样,但一旦发生了以下的
情况,理性的决策人做出理性的决策,要去做一些实际的
工作,但猴子不喜欢这个计划,
所以他抢过方向盘,说道:
“
说实话,我们还是去维基百科上查
一查
NKTH
的丑闻吧。
”
因为我刚想起来还发生过这件事。
Then
--Then we're going to go over to the fridge, to
see if there's anything new in there since 10
minutes ago. After
that, we're going to
go on a YouTube spiral that starts with videos of
Richard Feynman talking about magnets and
ends much, much later with us watching
interviews with Justin Bieber's mom. All of that's
going to take a while, so
we're not
going to really have room on the schedule for any
work today. Sorry!
然后我们会去翻冰箱,看看和十分钟前相比有
没有什么新的东西。然后我们去
youtobe
看一连串的视频
,从
Richard Feynman
谈论磁铁开始,一直到很
久很久之后看到一个
Justin
Bieber
妈妈的访谈才结束。以上这些事情都得花时间,所以我们今天没有时间再来工作了。
< br>
3
Now, what is going on
here? The Instant Gratification Monkey does not
seem like a guy you want behind the wheel.
He lives entirely in the present
moment. He has no memory of the past, no knowledge
of the future, and he only cares
about
two things: easy and fun. Now, in the animal
world, that works fine. If you're a dog and you
spend your whole
life doing nothing
other than easy and fun things, you're a huge
success!
所以,到底发生了什么
?
< br>这个及时行乐的猴子并非你希望控制方向的人,他完全生活在当下,没有过去的
记
忆,也没有未来的概念。他只关注两件事情:简单和开心。在动物界,这两点没有问题。如果你是一条
狗,一辈子只追求一些简单和快乐的事,那就是巨大的成功了
And to the Monkey, humans are just
another animal species. You have to keep well-
slept, well-fed and propagating
into
the next generation, which in tribal times might
have worked OK. But, if you haven't noticed, now
we're not in
tribal times. We're in an
advanced civilization, and the Monkey does not
know what that is. Which is why we have
another guy in our brain, the Rational
Decision-Maker, who gives us the ability to do
things no other animal can do.
We can
visualize the future. We can see the big can make
long-term plans. And he wants to take all of that
into account. And he wants to just have
us do whatever makes sense to be doing right now.
但对猴子来说,人类是另外一个物种,你得正常睡眠、规律饮食、繁衍后代。在原始部落
时代,这也没太
大问题。但你注意到没有,现在并非原始部落时代,我们生活在一个现代
文明社会中,而猴子完全不能理
解这是什么意思,这也是为什么我们大脑中会有另外一个
,理性的决策者,他使人类有能力做到其他动物
无法做到的事情。我们能设想未来,可以
从大局出发,制定长期计划,他可以把所有这些事考虑在内。希
望让我们做出最合理的事
情
.
Now, sometimes it makes
sense to be doing things that are easy and fun,
like when you're having dinner or going to
bed or enjoying well-earned leisure
time. That's why there's an overlap. Sometimes
they agree. But other times, it
makes
much more sense to be doing things that are harder
and less pleasant, for the sake of the big
picture. And that's
when we have a
conflict. And for the procrastinator, that
conflict tends to end a certain way every time,
leaving him
spending a lot of time in
this orange zone, an easy and fun place that's
entirely out of the Makes Sense circle. I call it
the Dark Playground.
有时,做一些简
单开心的事情是很合理的,比如吃饭睡觉、享受赢得的休闲时光,所以二者也有重叠的部
分。有时二者是一致的,但有些时候,从长远的角度来看,一些更困难不开心的事情,才是合理的事情,
所以就出现了冲突。对拖延症患者来说,每次这种冲突到最后的结果都一样,都让他在这片橙色区
域里耗
费大量时间,这里很简单很开心,但完全不在合理圈的范围内,我将这个区域称为
黑暗操场。
Now, the Dark
Playground is a place that all of you
procrastinators out there know very well. It's
where leisure
activities happen at
times when leisure activities are not supposed to
be happening. The fun you have in the Dark
Playground isn't actually fun, because
it's completely unearned, and the air is filled
with guilt, dread, anxiety,
self-hatred
-- all of those good procrastinator feelings. And
the question is, in this situation, with the
Monkey behind
the wheel, how does the
procrastinator ever get himself over here to this
blue zone, a less pleasant place, but where
really important things happen?
这个黑暗操场,所有的拖延者患者都应该很熟悉,在这里发生了许多,本不应该在此时进行的休闲活动。
你在黑暗操场获得的乐趣,实际并不有趣,因为这并非你应得的。这里的空气充满了内疚
、恐惧、焦虑和
自我憎恨
——
这些都是
拖延症患者常有的情绪。所以问题是,在猴子掌握方向盘的情况下,拖延症患者如
何进入
这边的蓝色区域呢
?
这里虽然没有这么舒适,但进行的事情都非
常重要。
Well, turns out the
procrastinator has a guardian angel, someone who's
always looking down on him and watching
over him in his darkest moments --
someone called the Panic Monster. Now, the Panic
Monster is dormant most of
the time,
but he suddenly wakes up anytime a deadline gets
too close or there's danger of public
embarrassment, a
career disaster or
some other scary consequence. And importantly,
he's the only thing the Monkey is terrified of.
好吧
,
原来拖拉者有一个守护天使
,
一个总是低头看着他
,
在他最黑暗的
时刻看着他的人
--
有人叫这个惊慌的怪物。现在
,
恐慌怪兽大部分时间都处于休眠状态
,
但他突然在最后期限太近时醒来
,
或者有公众困窘、职业灾难或其他可怕后果的危险。重要的是
,
他是猴子唯一害怕的东西。
Now,
he became very relevant in my life pretty
recently, because the people of TED reached out to
me about six
months ago and invited me
to do a TED Talk. Now, of course, I said yes. It's
always been a dream of mine to have
done a TED Talk in the past. But in the
middle of all this excitement, the Rational
Decision-Maker seemed to have
something
else on his mind.
最近
,
惊慌在我的生活中变得非常重要
,
因为
ted
的人在六月前联系了我,邀请我做
ted
演讲。当然
,
我答应了。做次
TED
谈话过去一直是我的梦想。但在所有这些兴奋的中间
,
理性的决策者似乎还有别的心事。
He was saying,
future? We
need to sit down and work on this right
now.
Google Earth and zoom in to the
bottom of India, like 200 feet above the ground,
and scroll up for two and a half
hours
til we get to the top of the country, so we can
get a better feel for
India.
他说
:
我们是否清楚我
们刚刚接受了什么?我们是否会在将来的某一天发生什么?我们需要坐下来
,
现在就做这项工作。猴子说
,
完全同意
,
但让我们打开谷歌地球和放大到印度的底部
,
像
200
英尺以上的地面
,
并滚动了两个半小时
,
直到我们到达国家的顶端
,
所以我们
可以得到一个更好的感觉为印度。这就是我们那天所做的。
As six months turned into four and then
two and then one, the people of TED decided to
release the speakers. And I
opened up
the website, and there was my face staring right
back at me. And guess who woke up? So the Panic
Monster starts losing his mind, and a
few seconds later, the whole system's in mayhem.
And the Monkey -- remember,
he's
terrified of the Panic Monster -- boom, he's up
the tree! And finally, finally, the Rational
Decision-Maker can
take the wheel and I
can start working on the talk.
当六个月变成四个
,
然后两个
,
然后一个
, TED
的人决定公布演讲人。我打开了网站
,
我的脸正盯着我。你猜谁醒了?于是恐慌怪兽开始失去理智
,
几秒钟后
,
整个系统陷入混乱。还有
那只猴子
--
记住
,
他害怕惊恐的怪物
--
砰
,
他在树上
,
最后
,
理性的决策者可以掌舵
,
我可以开始工作了。
4
Now, the Panic Monster explains all
kinds of pretty insane procrastinator behavior,
like how someone like me could
spend
two weeks unable to start the opening sentence of
a paper, and then miraculously find the
unbelievable work
ethic to stay up all
night and write eight pages. And this entire
situation, with the three characters -- this is
the
procrastinator's system. It's not
pretty, but in the end, it works. This is what I
decided to write about on the blog a
couple of years ago.
现在
,
恐慌怪兽解释了各种非常疯狂的拖拉行为
,
< br>像我这样的人怎么可能花两周的时间无法开始一篇论文开头的句子
,
然后奇迹般地找到令人难以置信的职业道德
,
熬夜写八页。
这整个情况
,
与三字符
-
这是拖拉系统。它不漂亮
,
但最终
,
它的工作。这是我几年前决定在博客上写的。
And they were all writing, saying the
same thing:
between the light tone of
the post and the heaviness of these emails. These
people were writing with intense
frustration about what procrastination
had done to their lives, about what this Monkey
had done to them. And I
thought about
this, and I said, well, if the procrastinator's
system works, then what's going on? Why are all of
these
people in such a dark place?
他们都在写
,
说着同样的话
:
我也有这个问题。但令我吃惊的是
,
邮报的光色调和这些邮件的沉重对比。
这些人对拖延对他们的生活所做的事情感到强烈的沮丧
,
这只猴子对他们做了什么。我想过这一点
,
我说
,
如果拖拉的系统起作用了
,
那到底是怎么回事?为什么这些人都在这么黑的地方?
When I did, I was amazed by the
response. Literally thousands of emails came in,
from all different kinds of people
from
all over the world, doing all different kinds of
things. These are people who were nurses, bankers,
painters,
engineers and lots and lots
of PhD students. And they were all writing, saying
the same thing:
too.
people
were writing with intense frustration about what
procrastination had done to their lives, about
what this
Monkey had done to them. And
I thought about this, and I said, well, if the
procrastinator's system works, then what's
going on? Why are all of these people
in such a dark place?
从字面上成千上万的电子邮件来自世界各地的不同类型的人
,
做各种不同的事情。
这些人是护士
,
银行家
,
画家
,
工程师和许多博士学生。他们
都在写同一句话:
“
我也有这个问题。
”
但真正让我感到触动的,是我博客的
轻描淡写,和邮件的沉重
文风之间的强烈对比。这些读者以非常沮丧的语言,告诉我拖延对他们的生活造
成了哪些
影响,告诉我猴子对他们都做了些什么。我思考了一下,问道,既然拖延症患者的系统是有效果
< br>的,那到底哪不对呢
?
为什么这些人都置身黑暗之中呢<
/p>
?
Well, it turns out that
there's two kinds of procrastination. Everything
I've talked about today, the examples I've given,
they all have deadlines. And when
there's deadlines, the effects of procrastination
are contained to the short term
because
the Panic Monster gets involved. But there's a
second kind of procrastination that happens in
situations when
there is no deadline.
So if you wanted a career where you're a self-
starter -- something in the arts, something
entrepreneurial -- there's no deadlines
on those things at first, because nothing's
happening, not until you've gone out
and done the hard work to get momentum,
get things going.
原来,拖延分为两种,我今天所说的拖延和所举
的例子,都是有截止日期的。一旦有了截止日期,拖延的
影响会被限制在一定时期内,因
为后期惊慌怪兽会出现,但还有第二种拖延,这种拖延是没有截止日期的
,所以如果你想
在一些领域内自学成才
——
比如学个艺术或者创个业
——
这些事情开始都是没有截止日期
的,因为开始
不会有什么变化,直到你拼尽全力,辛勤投入,才会有一点起色,你才能看到进展。
There's also all kinds of important
things outside of your career that don't involve
any deadlines, like seeing your
family
or exercising and taking care of your health,
working on your relationship or getting out of a
relationship that
isn't working. Now if
the procrastinator's only mechanism of doing these
hard things is the Panic Monster, that's a
problem, because in all of these non-
deadline situations, the Panic Monster doesn't
show up. He has nothing to wake
up for,
so the effects of procrastination, they're not
contained; they just extend outward forever.
除了工作之外,还有很多其他重要的事情,也是没有截止日期的,比如看望家人、锻炼身体、保持健 康、
维系感情,或者从一段不合适的感情中抽身。如果说拖延症患者处理这些困难的唯一
机制,是惊慌怪兽的
话,那就有问题了,因为在这些没有截止日期的情况下,惊慌怪兽是
不会现身的,没有唤醒他的条件,所
以这一类拖延的后果是没有限制的,他们会不断地肆
意延伸。
And it's this long-term
kind of procrastination that's much less visible
and much less talked about than the funnier,
short-term deadline-based kind. It's
usually suffered quietly and privately. And it can
be the source of a huge amount
of long-
term unhappiness, and regrets.
和有截止日期的好
笑的短期拖延相比,这种长时期的拖延,更不易被人察觉,也更少被谈论到,他常常在
无
声无息中折磨着人们,可以说是大部分长期抑郁和悔恨的根源。
And I thought, that's why those people
are emailing, and that's why they're in such a bad
place. It's not that they're
cramming
for some project. It's that long-term
procrastination has made them feel like a
spectator in their own lives.
The
frustration is not that they couldn't achieve
their dreams; it's that they weren't even able to
start chasing them.
我想,这也是为什么这些人会写信,为什么
状态这么差的原因吧。他们并非在为某个项目临时抱佛脚,这
种长期拖延使他们有时感觉
,自己只是生活的旁观者,让他们沮丧的不是他们没有实现梦想,而是他们甚
至还没有开
始追寻梦想。
So I read these
emails and I had a little bit of an epiphany --
that I don't think non-procrastinators 's right --
I think all of you are procrastinators.
Now, you might not all be a mess, like some of us,
and some of you may have a
healthy
relationship with deadlines, but remember: the
Monkey's sneakiest trick is when the deadlines
aren't there.
我读着这些来信,忽然有一种顿悟
——
我觉得非拖延者是不存在的,没错,我认为你们所有人都是拖延者
,当然你们可能不像,我们有些人这么混乱。你们有些人可能与截止日期保持着良性的关系。但记住:猴
子最狡猾的伎俩,发生在没有截止日期的时候。
Now, I want to show you one last thing.
I call this a Life Calendar. That's one box for
every week of a 90-year life.
That's
not that many boxes, especially since we've
already used a bunch of those. So I think we need
to all take a long,
hard look at that
calendar. We need to think about what we're really
procrastinating on, because everyone is
procrastinating on something in life.
We need to stay aware of the Instant Gratification
Monkey. That's a job for all of
us. And
because there's not that many boxes on there, it's
a job that should probably start today. Well,
maybe not
today, but ...You know.
Sometime soon.
最后我想给大家看一个东西,我称之为
“
生命日历
”
。这里的每一个
格子都代表
90
年生命中的一周,格子数
并不是很多,尤其我们已经用掉了许多。我想我们需要好好花时间,认真看看这个日历。我们需要想一下
,我们真正在拖延的是什么,因为每个人在生命中都有拖延一些东西,我们需要警惕及时行乐的
猴子,这
是我们所有人的任务。因为这里的格子数并不多,所以或许我们今天就应该行动
起来,或许不一定是今天
,而是尽快。
Thank you.
Part
2 How great leaders inspire action
一个伟大的领导者如何激发购买力
注解:
Simon Sinek
has a simple but powerful model for inspirational
leadership all starting with a golden circle and
the
question
Tivo, which
(until a recent court victory that tripled its
stock price) appeared to be struggling.
正文:
How do you
explain when things don't go as we assume? Or
better, how do you explain when others are able to
achieve things that seem to defy all of
the assumptions? For example: Why is Apple so
innovative? Year after year,
after
year, after year, they're more innovative than all
their competition. And yet, they're just a
computer company.
They're just like
everyone else. They have the same access to the
same talent, the same agencies, the same
consultants,
the same media. Then why
is it that they seem to have something different?
Why is it that Martin Luther King led the
Civil Rights Movement? He wasn't the
only man who suffered in a pre-civil rights
America. And he certainly wasn't
the
only great orator of the day. Why him? And why is
it that the Wright brothers were able to figure
out
control-powered, manned flight when
there were certainly other teams who were better
qualified, better funded, and
they
didn't achieve powered man flight, and the Wright
brothers beat them to it. There's something else
at play here.
你怎样解释当一些事情出乎我们意料的进行?或者说,你
怎样解释当别人能成就一些看似不符合所有猜想
的事?例如:为什么苹果那样创新?一年
一年又一年,他们比他所有的竞争对手都要敢于创新。可是,他
只是一家电脑公司。他们
就象其他人一样。他们拥有同样的方法吸取同样的人才,拥有同样的代理商,同
样的顾问
,同样的媒体。但是为什么他们看上去会某些不同之处呢?为什么
Martin
Luther
King
领导公民权利运动?他不是唯一一个遭
遇非公民待遇的美国公民。他无疑不只仅仅是那个时候伟大的
演讲家。为什么是他?为什
么怀特兄弟能够发明人造带动力控制的飞行器,而当时其他人无疑拥有更好的
资格,更多
资金,他们却没能完成人造动力飞行器,而怀特兄弟于这点打败了他们。这是因为有其他东西
于此发挥作用。
About three and a
half years ago I made a discovery, and this
discovery profoundly changed my view on how I
thought the world worked. And it even
profoundly changed the way in which I operate in
it. As it turns out -- there's
a
pattern -- as it turns out, all the great and
inspiring leaders and organizations in the world,
whether it's Apple, or
Martin Luther
King or the Wright brothers, they all think, act
and communicate the exact same way. And it's
complete opposite to everyone else. All
I did was codify it. And it's probably the world's
simplest idea. I call it the
golden
circle.
大约三年半之前,我有个新发现,这个发现深深的改变了我的对于我曾
经认为这个世界如何运行的观点。
并且它甚至深深的改变了我运营事物的方式。如它所示
——
这是一个图案
——
如这个所示,这个世界上所
有伟大的有感染力的领导者们或者组织,无论是苹果
,或者
Martin Luther
King
或者怀特兄弟,他们都确切的以同一种方式思考,行动和交流。但是这个是完全不同于其他人的方式
p>
。所有我做的只是把他整理出来。并且这可能是世界上最简单的注意。我把它叫做黄金圆圈。
Why? How? What? This little
idea explains why some organizations and some
leaders are able to inspire where
others aren't. Let me define the terms
really quickly. Every single person, every single
organization on the planet
knows what
they do, 100 percent. Some know how they do it,
whether you call it your differentiated value
proposition or your proprietary process
or your USP. But very, very few people or
organizations know why they do
what
they do. And by
what's your purpose?
What's your cause? What's your belief? Why does
your organization exist? Why do you get out
of bed in the morning? And why should
anyone care? Well, as a result, the way we think,
the way we act, the way we
communicate
is from the outside in. It's obvious. We go from
the clearest thing to the fuzziest thing. But the
inspired
leaders and the inspired
organizations, regardless of their size,
regardless of their industry, all think, act and
communicate from the inside out.
为何?如何?是何?这个小模型就解释了为什么一些组织和一些领导者们能有能力鼓舞那些其他人不能
做
到的地方。让我快速的定义这些术语。每个人,每个单独的组织都百分之百的明白他们
在做什么。其中一
些知道如何去做,无论你们把他叫做你们的差异价值,或者是你们的独
特工序,或者你们的专利。但是很
少很少的人们或者组织知道为什么他们做他们所做的。
这里的
“
为何
”
不是指
“
为利润
”
< br>。利润是个结果。他
总会是结果。而
“
< br>为何
”
我所指的是:你的目的是什么?你的动机是什么?
你的信仰是什么?为什么你的组
织会出现?你为什么而在早上早起?为什么其他人需要在
乎你的这些?那么,结果是,我们思考的方式,
我们行动的方式,和我们交流的方式都是
由外而内的。这个很明显,我们的方式都是从清晰的事物到模糊
的事物。但是激励型领导
者们和组织,不论他们的大小,行业,所有的思想,行动和交流都是自内于外的
。
Let me give you an example. I
use Apple because they're easy to understand and
everybody gets it. If Apple were like
everyone else, a marketing message from
them might sound like this.
designed,
simple to use and user friendly. Want to buy
one?
how most marketing is done. That's
how most sales are done. And that's how most of us
communicate interpersonally.
We say
what we do, we say how we're different or how
we're better and we expect some sort of a
behavior, a purchase,
a vote, something
like that. Here's our new law firm. We have the
best lawyers with the biggest clients. We always
perform for our clients who do business
with us. Here's our new car. It gets great gas
mileage. It has leather seats. Buy
our
car. But it's uninspiring.
让我给你们一个例子。我用
苹果公司作为例子是因为他们很容易去理解,并且每个人都能理解。如果苹果
公司如同其
他公司一样,他们的市场营销信息就可能是这样。
“
我们做最棒
的电脑。设计精美,使用简单
,界面友好。你想要买一台吗?
”
不怎么样吧。这就是我们大部分人的交流方式。这就是大部分的市场营
< br>销所采取的。这也是大部分商家所采取的。这也是我们中大部分人于人际间的交流方式。我们说我们做什< /p>
么工作的,我们说我们是何如与众不同,或者我们是如何的更优秀,然后我们就期待着别人
的一些反应,
一个购买力,一个投票支持,类似于这些的反应。这是我们新开的律师事务
所。我们拥有最好的律师和最
大的客户。我们总是能满足我们的客户们的要求。这是我们
的新车型。非常省油。舒适的座椅。买我们的
车吧。一点都不鼓舞人心
< br>
。
Here's how
Apple actually communicates.
thinking
differently. The way we challenge the status quo
is by making our products beautifully designed,
simple to
use and user friendly. We
just happen to make great computers. Want to buy
one?
ready to buy a computer from me.
All I did was reverse the order of information.
What it proves to us is that people
don't buy what you do; people buy why
you do it. People don't buy what you do; they buy
why you do it.
而这是苹果公司事实上如何交流的。
< br>“
我们做的所有事,我们相信在挑战现状。我们相信用不同的方式思
考。而我们挑战现状的方式就是我们开发我们的产品拥有精美的设计,使用简单,并且界面友好。我们
让
最棒的电脑得以呈现。你想要买一台吗?
”
< br>完全不一样对吗?你们乐意从我这里购买一台电脑吗。我所做
的只是将这些信息的
顺序重新排列。这些证明了人们不想从你那里买你所做的产品;人们买的是你的信念
和宗
旨。人们买的不是你做的什么产品;他们买的是你做这些的信念和宗旨。
This explains why every single person
in this room is perfectly comfortable buying a
computer from Apple. But we're
also
perfectly comfortable buying an MP3 player from
Apple, or a phone from Apple, or a DVR from Apple.
But, as
I said before, Apple's just a
computer company. There's nothing that
distinguishes them structurally from any of their
competitors. Their competitors are all
equally qualified to make all of these products.
In fact, they tried. A few years
ago,
Gateway came out with flat screen TVs. They're
eminently qualified to make flat screen TVs.
They've been
making flat screen
monitors for years. Nobody bought one. Dell came
out with MP3 players and PDAs. And they
make great quality products. And they
can make perfectly well-designed products. And
nobody bought one. In fact,
talking
about it now, we can't even imagine buying an MP3
player from Dell. Why would you buy an MP3 player
from a computer company? But we do it
every day. People don't buy what you do; they buy
why you do it. The goal
is not to do
business with everybody who needs what you have.
The goal is to do business with people who believe
what you believe. Here's the best part.
这个解释了每个在座的人为什么非常自然的要买一台苹果公司的电脑。但是我们同样非常
自然的买一个苹
果公司的
MP3
播放器
,或者一部苹果电话,或者苹果
DVR
。但是如我之前所说,苹
果公司只是一个计算机
公司。从结构上没有什么能把它同其他竞争者区别开。它的竞争者
都同样具备制作所有这样产品的资格和
能力。而事实上,他们也尝试过,几年前,
Gateway
公司推出了平板电视机。他们非常能胜任生产制造平<
/p>
板电视。他们已经制造平板显示器许多年了。却没人购买。
Del
l
公司推出了
MP3
播放器和掌上电脑
。他们
产品设计精良。却没人购买。事实上,现在来谈论这些,我们甚至无法想象买一台
Dell
的
MP3
播放器。你
为什么会从一家电脑公司买一台
MP3
播放器呢?但是我们每天都在这么做。人们不会因为你做什么而购买
;他
们因为你做的产品的信念而购买。目标不是与每个需要你生产的人做生意。目标是与那些与你有共同
景愿的人做生意。这就是最精彩的部分。
None
of what I'm telling you is my opinion. It's all
grounded in the tenets of biology. Not psychology,
biology. If you
look at a cross-section
of the human brain, looking from the top down,
What you see is the human brain is actually
broken into three major components that
correlate perfectly with the golden circle. Our
newest brain, our homo
sapien brain,
our neocortex, corresponds with the
analytical thought and language. The
middle two sections make up our limbic brains. And
our limbic brains are
responsible for
all of our feelings, like trust and loyalty. It's
also responsible for all human behavior, all
decision-making, and it has no capacity
for language.
我所告诉你们的这些都不是我自己的观点。这些观点都能
从生物学里找到根源。不是心理学,而是生物学
。如果你观察人类大脑的横截面,由上自
下观察,你会发现人类大脑实际上是分成三个主要组成部分,而
这三个部分和黄金圆圈匹
配的非常好。我们最新的脑部,我们管辖智力的脑部,我们的大脑皮层,对应着
“
是什么
”
这个圆环。大脑皮层负责我们所有的
理智和分析性思维和语言。中间的两个部分组成我们的边缘
大脑。我们的边缘大脑负责于
我们所有的感受,比如信任和忠诚。它还负责所有的人类行为,所有的决策
,而他没有语
言的能力。
In other words, when
we communicate from the outside in, yes, people
can understand vast amounts of complicated
information like features and benefits
and facts and figures. It just doesn't drive
behavior. When we can communicate
from
the inside out, we're talking directly to the part
of the brain that controls behavior, and then we
allow people to
rationalize it with the
tangible things we say and do. This is where gut
decisions come from. You know, sometimes
you can give somebody all the facts and
figures, and they say,
doesn't feel
right.
decision-making, doesn't control
language. And the best we can muster up is,
Or sometimes you say you're leading
with your heart, or you're leading with your soul.
Well, I hate to break it to you,
those
aren't other body parts controlling your behavior.
It's all happening here in you limbic brain, the
part of the brain
that controls
decision-making and not language.
换句话说,
当我们由外自内交流时,是的,人们能理解大量的复杂信息,比如特征,优点,事实和图标。
但不会激发行为。当我们能由内自外的交流时,我们是直接同大脑负责控制行为的部分进行交流,然后我 p>
们通过一些我们所说和所做的实际的事物使得人们理性的思考这些。这就是内心决策的由来。
你们知道,
有时候你们给某人展示所有的事实和图表,他们会说,
“
我知道所有的事实和细节说明什么,但是就是感
觉有什么不
对。
”
为什么我们会用那个动词,
“<
/p>
感觉
”
不对?因为我们大脑中负责控制决
策的部分不负责控制
语言。我们只好说,
“
我不知道,这个就是感觉不对。
”
或者有时候你们会说你是
由你的内心所引导,或者
由你的灵魂所引导。我不想对你们把这些观点分得太彻底,这些
不是身体的其他部分在控制着你的行为。
它全发生在你的边缘大脑里,大脑中控制决策但
不负责语言的那部分。
But if you don't
know why you do what you do, and people respond to
why you do what you do, then how you ever
get people to vote for you, or buy
something from you, or, more importantly, be loyal
and want to be a part of what it
is
that you do. Again, the goal is not just to sell
to people who need what you have; the goal is to
sell to people who
believe what you
believe. The goal is not just to hire people who
need a job; it's to hired people who believe what
you
believe. I always say that, you
know, if you hire people just because they can do
a job, they'll work for your money,
but
if you hire people who believe what you believe,
they'll work for your you with blood and sweat and
tears. And
nowhere else is there a
better example of this than with the Wright
brothers.
但是如果你不知道你问什么做你所有的,而人们对你所做事物的动
机做出反应,然后,你曾如何得到人们
对你的投票,或者从你购买某些东西,或者更正要
的,忠诚的想要成为你所做事物或事业的一员。再者,
目的不是仅仅出售给那些需要你所
有用的物品的人们;目的是销售给那些同你拥有共同景愿的人们。目标
不是仅仅雇佣那些
需要工作的人们;是雇佣那些与你拥有同样景愿的人。我总是说,你们知道,如果你雇
佣
一个仅仅是因为他们能胜任这项工作的人,他们会为了你的钱而工作,但是如果你雇佣同你拥有共同景
愿的人,他们会为你付出血汗,辛酸和泪水般的工作。这一点没有比怀特兄弟故事更好的例子了。< /p>
3
Most people
don't know about Samuel Pierpont Langley. And back
in the early 20th century, the pursuit of powered
man flight was like the dot com of the
day. Everybody was trying it. And Samuel Pierpont
Langley had, what we
assume, to be the
recipe for success. I mean, even now, you ask
people,
company fail?
wrong
people, bad market conditions. It's always the
same three things, so let's explore that. Samuel
Pierpont Langley
was given 50,000
dollars by the War Deptartment to figure out this
flying machine. Money was no problem. He held
a seat at Harvard and worked at the
Smithsonian and was extremely well-connected. He
knew all the big minds of the
day. He
hired the best minds money could find. And the
market conditions were fantastic. The New York
Times
followed him around everywhere.
And everyone was rooting for Langley. Then how
come you've never heard of
Samuel
Pierpont Langley?
大部分人不知道
Samuel Pierpont
Langley
这个人。然而回到
20th
世纪初期,投入人造农历飞行器的热情就象如今的网站一样热。每个人都在
尝试它。
Samuel Pierpont
Langle
y
拥有,我们认为,最能成功的要领。我的意思是,即使是现在,你问别人,
“
为什么你的产品或者
你的公司失败了,破裂了?
”
人们总是给你同样的列出三样相同的东西:缺乏资金,用人不
善,市场形势
不好。总会是这三个原因,那么让我们仔细观察下。国防部投资
Samuel Pierpont Langley
50
,
000
美元作为研发飞行器。资金不是问题。他曾在
哈佛工作过,也在
Smithsonian
工作过,并且人脉极
广。他认识当时最优秀的人才。因此,他雇佣能用资金吸引到的最优秀的人才。并且当时
的形势更是空前
的出色。纽约时报时刻跟踪报道他。每个人都支持他。但是为什么你们连
听都没听说过他呢?
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