wier新编剑桥商务英语(高级)第三版3.2-3.3

2021年1月27日发(作者：barium)
Email exchange


Formal and informal emails


Writing styles

The
style
of
a
business
email
or
letter
depends
on
the
occasion
for writing and the relationship with the receiver.

1 They can be formal:


Please
find
attached
our
proposal.
I
would
be
grateful
if
you
could check it and send us confirmation of your acceptance.

2 They can be more conversational:


Attached is our proposal. Please check it and confirm that
you are happy with it.

3 English can sometimes be in a kind of shorthand.


Pls check the attached proposal and confirm.


1

Highlight the differences between the formal and informal
emails below. Discuss the differences with your partner.

Formal

Dear Mr Scott

Thank
you
very
much
for
your
letter
introducing
your
company.
Currently,
we
do
not
have
any
demand
for
marketing
consultancy.
However,
this
situation
could
change
in
the
future
and
therefore
I will
certainly keep
your details on file.
In
the
meantime,
I
would
be
grateful
if
you
could
send
us
an
up-to-date list of your fees.

Once again, thank you for your interest.

Yours sincerely

Monica Stuuf


Informal

Dear James

Thanks
for
the
information
about
your
company.
At
the
moment,
we're
not
really
looking
for
any
help
with
marketing
consultancy,
but
we
might
be
in
the
future,
so
I'll
certainly
hang
on
to
your
details.
For
now,
please
send
us
an
up-to-date
list of your fees.

Thanks again for your interest.

Kind regards

Monica Stuuf


2
For
sentences
1-4
write
the
contracted
forms
in
full
and
for
5-8 write the contracted form.

1 I'll let you know tomorrow.

2 I'd like an answer asap.

3 I won't know till Friday.

4 I can't help you, I'm afraid.

5 It has been ages since I have seen him.

6 I would have told you if I had known.

7 I should not be surprised if they are late.

8 You must not do anything until I say so.


3 Match each formal linking word on the left with its neutral
equivalent on the right.

1 however so

2 nevertheless because of

3 consequently after

4 owing to because

5 moreover anyway

6 following but

7 since what's more

8 besides still


4
Rewrite
the
following
informal
email
to
a
customer
as
a
more
formal one. Use the expressions in the box to help you.

I
would
be
grateful
if


contact


further
to


do
not
hesitate in agreement with

however strictly speaking please find attached Yours
sincerely


Dear Mr Harris

Nice
to
speak
to
you
earlier
on
the
phone.
I'm
now
sending
you
a draft contract. Please read it carefully and if you're OK
with the terms, sign it and post it back to me. The deadline
for
the
special
offer
we
talked
about
is
supposed
to
be
tomorrow, but we'll keep it open for you until the end of the
week. Do call me if you have any queries.

Best wishes

Laura


5
Welcome
has
supplied
receptionists
and
doormen for
your
company's headquarters for over five years. Recently the
standard
of
service
they
give
has
declined
sharply.
Visitors
have
complained
about
rudeness,
being
kept
waiting
and
being
misdirected. Write an email to the company
:


?
emphasising
the
good
relationship
you
have
had
in
the
past.


?

describing
the
unacceptable
behaviour
of
their
staff
recently.