2021年1月24日发(作者：穆半园)
N:Li shengnan(general manager & hotel service)

S:Yang liping(foreign guest)
A:He yuanyuan(
the receptionist
)
Subject:Reception of Foreign Guest
In the office
N: Hello, Ann!
A: Hi, Boss.
N:
Tomorrow
morning,
the
sales
manager
of
William
Company
will
visit
our
company at ten o
’
clock.
Please
make some arrangements and book a room for
her.
A: OK, I will.


Reservation
N: Hello, reservations, how can I help you?
A: Hello, I
’
d like to reserve a room. I wonder if you still have any room available.
N: When do you plan to stay here?
A: From the 23
rd
to the 25
th
of this month.
N: Wait a moment. Let me see.
A: OK.
N: Yes, we still have some
rooms

available, what kind of room would you
like,
miss?
A: A single room with a private bath overlooking the quiet street.
N: I
’
m sorry,
miss. All
the single rooms
overlooking the quiet street have been
booked up.
A: So, what kind of room do you have?
N: We have a single room with private bath, computer & air conditioner. Is that
ok?
A: That sounds good. So how much is it?
N: Let me check, 500 yuan per night.
A: Oh, I think it is a little expensive.
N: But it includes a breakfast & a morning paper.
A: Do you have any other rooms?
N: We have the same room without air conditioner breakfast & morning paper.
It is just 400 yuan per night.
A: Well, I will choose the first one.
N: Fine. Can I have your name?
A: Ann. A-N-N.
N: Ann, a single
room
with
a private bath, computer, air conditioner from the
23
rd
to the 25
th
.
A: Yes, that
’
s right.
N: And, what
’
s your phone number?
A: My phone number is .
N: Ok, I got it.