vicious保洁八问(问题集答案)

2021年1月21日发(作者：兵贵神速)
宝洁八大问

宝洁的面试由
8
个核心问题组成：





第一，请你举
1
个具体的例子，说明你是如何设定< br>1
个目标然后达到它。





第二，请 举例说明你在
1
项团队活动中如何采取主动性，并且起到领导者的作用，最终获得你所希望的结果。




第三，请你描述
1
种情形， 在这种情形中你必须去寻找相关的信息，发现关键的问题并且自己决定依
照一些步骤来获得期望的结果。






第四，请你举
1
个例子说明你是怎样通过事实来履行你对他人的承诺的。





第五，请你举
1
个例子，说明在完成1
项重要任务时，你是怎样和他人进行有效合作的。





第六，请你举
1
个例子，说明你的
1
个有创意的建议曾经 对
1
项计划的成功起到了重要的作用。






第七，请你举
1
个具体的例子，说明你是怎样对你所处的环境进行
1
个评估，并且能将注意力集中于
最重要的事情上以便获得你所期望的结果。


第八，请你举
1
个具体的例子，说明你是怎样学习
1
门技 术并且怎样将它用于实际工作中。




理解：
1
定目标（个人能力）

2
在遇上困难的时候站出来（领导力）
] 3
寻找信息并筛选，确定大概
方案（）
4
和别人合作前的协定（合作能力）

5
如何和别人合作（合作能力）。
6
个人能力，贯穿整个
过程（创新能力）
7
评估形势，再来筛选，确定最终方案

』

8
学习能力（利用别人经验）



be an instance where you set
your sights on a high/demanding goal and saw it though
completion.
Demnding Goal: To design a musical and dramatic show to celebrate the centennial Anniversary of
Tianjin University.
The person who reach this goal: Chairman of Tianjin University Student Union What I learned from
this observation: It is not necessary for a true leader to be an expert in such or such field of his career.
But
he
must
possess
the
charismatic
and
the
capacity
to
drive
different
people,
who
have
diverging
opinions, or even conflicting interests, to proceed togother to the same organizational goal.

ize a situation where you took the initiative to get others on an important task or issue,
and played a leading role to achieve the results you wanted.
The activity
I initiated: To organize a group to sing English anthems on Charistmas Eve,
visit all
domitories in university and send christmas gifts on behalf of our English Association
The desire
d result: To broaden the students’ horizons about Western culture.

My leading role: Combine the representatitives’ suggestions with my idea and draw the decision
on:
*What songs to play?
*Who could attend the choir?
*Which spots we performed on?
The result: Many students said that they felt
the warmness we sent to them and they hoped we
would hold such activities next Charistmas.

be a situation where you had seek out relevant information, define key issues, and decide
on which steps to take to get the desired results.
Background:
I
organized
the
first
activity
after
the
establishment
of
the
Management
School
English Association.
The desired result: To help the freshmen and the sophomores with their English while publicizing
our group.
Key issue:
*Wh
at aspect of the students’ English abilities needed refining? Relevant Information:

*What kind of entertainment was popular among students and also offered chances for them to
learn English most effectively?

*Which foreign teacher was suitable for this pos
ition?
*When was our member free? *Whch place was convenient for most attendances?
*Other related factors, such as the availibility of facilities and the layout of the spots.

be an instance where you made effective use of facts to secure the agreement of others.
Background:
I
advanced
a
plan
to
found
an
English
Garden
in
collaboration
with
fraternal
association in neighboring university.
The disagreement:
*The authority of our school may dissent.
*The cost was expensive, and we had no enough human resoure to carry on this project.
*There were too many English corners. Another one was unneccessaty. The facts I made use:
*Our dean approved this proposal.
*Our partner was willing to provide financial assistantship. And our members volunteered to design
the details of the plan and implement it.
*The
poll
showed
that
the
current
English
corners
did
not
meet
the
students’
requirement
and
lacked uniqueness. The result: Others were convinced and we founded the English Garden successfully.

an example of how you worked effectively with people to accomplish an important result.
Background: In the military training, we hold a Military Songs Competition.
Working procedure:
Design: I cooperated with my collegues to figure out the climax of the performance,
the musical
accompaniment of the songs and the whole arrnagement of the narrative poem.
Rehearsal: I worked together with those who were in charge of the lights, sounds and scenes to
create the perfect artistic effect.
On
stage:
I
reminded my
fellows
with
gestures
and
eye
expressions.
Also,
we
coped
with
an
emergency coherently.
The result: Our military team won the second prize in this competition.

be a creative/innovative idea that you produced which led to a significant contribution to
the success of an activity or project.
Activity: To hold the Perspective Entrepreneur Contest.
The innovative idea I produced: To simulat a board meeting of a company, in which our candidates
debated
the
feasibility
of
selling modern
fitness
equipment
according
to
the
market
information
they
collected.
The result: The contest was hold based on my proposal.

e an example of how you assessed a situation and achieved good results by focusing on
the most important priorities.
Background: On one morning when our promotion month first began, I found that the inventories in
some department stores were not adequate.
My assessment of the situation: The four promoting stores were not very far from each other, and
the time they opened was not the same. It was possible to fetch some stock from another store and made
up for it later.
The
priorities:
To
satisfy
the
stocking
demand
of
the
store
which
had
the
largest
number
of
customers.

e
an
example
of
how
you
acquired
technical
skills
and
converted
them
to
practica
l
application.
Background: In the inverstigation of customers’ opinions about the taste of a new kind of beer, I
found that the questionnaire form was out of date and limited the freedom of the responsers’ choices.

Technical skills: The scientific arrangem
ent of questionnaire form
The result: With the help the converted form, our company obtained more objective and effective
information..

参考回答一：

第一，请你举1
个具体的例子，说明你是如何设定
1
个目标然后达到它。

背景：

发现问题：大一新生入学后的一段时间，是他们适应大学生活，实现由中学阶 段到大学阶段的重要
转型过程。每年都有部分同学因为这段时间利用的不好，而出现学习成绩不好、心理 出现各种问题、沉迷
于网络游戏和小说、转院等问题。

目标：

1.
为新生提供可参考的大学成长经验，缩短转型过程；

2.
使同学们对专业和文化课有一个正确且深入的认识；

3
使同学们形成良好的学习和生活习惯，培养他们的综合能力。

过程控制：

1.
组织在学习上和社会活动中表现出色的学生干部或同学与新生交流心得；

2.
邀请本专业领域内的专家或是年轻的科研骨干为同学们介绍专业知识；

3.
举行本研互助活动，加强研究生同学与新生之间的交流，为其解决生活和学习上的疑难问题；

4.
进行班干部培训，运用项目化运作的方式开展各种主题活动，培养集体荣誉感和凝聚力， 锻炼学
生综合素质

5.
开展先进带后进活动，避免同学掉队。

结果：圆满完成预期目标。


第二，请举例说明你在
1
项 团队活动中如何采取主动性，并且起到领导者的作用，最终获得你所希
望的结果。


背景：学院负责学校的升国旗任务，虽然是风雨无阻，朝升晚降十分及时，这一资源却仍没有得到
有效利用。

作为：我被任命为学生会主席不久，经过深思熟虑之后将自己的想法提了出来

——开 创一个以“为了飘扬的国旗”为名的校园品牌，开展一系列的爱国主义教育活动。如：爱国
影片放映周， 爱国主义图片展，“为了飘扬的国旗”征文比赛，“国旗下的成长”演讲比赛，参观革命老
区和烈士陵园 ，与革命前辈座谈等形式。并且成立了国旗班，运作形式模仿天安门国旗广场的规则。国旗
班从此成为校 园里一道亮丽的风景线，并出席学校众多重要活动。

评价：一系列的举措和成绩得到了学校领导、老师和同学的广泛认可。


第 三，请你描述
1
种情形，在这种情形中你必须去寻找相关的信息，发现关键的问题并且自己决定
依照一些步骤来获得期望的结果。


背景：导师要我写一篇论文，我以前没有撰写经历和相关培训。

完成任务：

1.
查找论文撰写规范，认真学习；阅读他人撰写文献的心得和总结的技巧；

2.
参阅他人所撰写的比较优秀的论文，学习经验；

3.
查找素材，边阅读边总结；

4.
撰写论文；

5.
撰写完成后，进行修改完善，交给老师审核；

6.
根据老师建议进行修改，然后再次递交给老师批改；

7.
定稿。

第四，请你举
1
个例子说明你是怎样通过事实来履行你对他人的承诺的。
< br>背景：我的一个朋友在上海一家外企工作，今年作为招聘组的一员来我校招聘，要我协助他们做好
前期宣传和过程帮助。

履行：

1.
搜集该外企与招聘相关资料（ 如企业介绍、招聘流程、条件要求、应聘注意事项等）

2.
通过校园海报和互联网发 布信息，
重复同学们网上申请时应注意的事项，
以防同学们错过应聘机会
或浪费时间；

3.
认真收集同学们所关心的问题，
及时向招聘组反映，
并将招聘 组所回馈的信息在第一时间反馈给同
学；

4.
在宣传和招聘过程中提前预计 所要发生的事情和观察同学们的反应，及时和招聘组协商解决；

5.
尽地主之谊，用 自身的言行展示工大学生的良好素质和好客，如热情招待招聘组，及时有效的完成
他们所交给的任务等；

6.
每次发布信息都要为同学们送上祝福（如祝您应聘成功、求职顺利等）

７
.
帮他们做好后期的收尾工作。

过程感受：

1.
师姐是我们工大的学生，把这样的事情交给我是对我的充分信任，另外我的表现会影响师 姐的在
公司的形象和发展，所以我必须出色的、创造性的完成任务；

2.
我是工大的学生，
和招聘组接触的机会很多，
我的言行直接影响到工大人在招聘组人员中的形象 ，
为了工大人我必须做好这份工作；

3.
我的角色很重要，工作做得好， 招聘工作就会进展的很顺利，同学们会很舒服、提高效率，应聘
成功的机率会提高很多，为了我们工大的 毕业生我也必须做好这份工作。

评价：

1.
招聘组：国华是一 个非常有责任感的人、工作能力很强，我的努力为他们节省了很多时间和烦恼；

2.
校友：工作很负责任，为我们提供了很多方便。（很多人给我发邮件表示感谢）

第五 ，请你举
1
个例子，说明在完成
1
项重要任务时，你是怎样和他人进行有效合 作的。



第五，请你举
1
个例子，说明在完成
1
项重要任务时，你是怎样和他人进行有效合作的。

背景和具备条件：

1.2001
年
10
月
7
日，中国足球即将出线。

2.
学校现场直播的场所不足。

3.
同学们纷纷打算到外面的酒吧或是旅馆观看比赛。

4.
图书馆 前方有很大的空地，学校活动中心有两台大电视，校无线电俱乐部有接收天线。

任务：在
7
日晚进行现场直播及庆祝演出。

工作：因为时间紧迫， 我把主要的得力助手召集在一起，说明自己的想法并得到的大家的赞成后，
大家一起将我的方案进行补充 完善，然后根据个人特点进行组合和分工。如：宣传组负责让大家在把这一
消息有效的传达到每一位同学 和邀请省市媒体等，筹备组负责申请场地，借电视机、音响设备、接收天线
和邀请乐队等，现场组负责布 置场地和维持现场秩序，机动组负责招待嘉宾和突发情况处理；领导组负责
协调。出现问题大家及时沟通 。

成绩：整个活动从提出到策划再至运作，仅用了
1
天半的时间。那次“为 中国足球加油”的活动举
办的十分成功，得到了学校领导、老师和同学们的充分肯定，并吸引了诸如黑龙 江电视台及哈尔滨电视台
等多家媒体的特别关注。


第六，请你举
1
个例子，说明你的
1
个有创意的建议曾经对
1
项计划的成功起到了 重要的作用。

背景：每年新生入学各学院都要举行迎新晚会，节目和形式大同小异，造成大家 审美疲劳。那一年
我任学院学生会主席。

确定目标：办出特色，为新生送上一场贴近 新生心理的与众不同的出色的文艺演出，借此机会树立
学生会在同学们心中的形象，向领导、老师和同学 们展示新一届学生会团队的战斗力。

关键：扩大影响力、提高质量就必须加大参与面，必须有 吸引人的地方。我把目标锁定到了新来的
留学生。

切入点：同学们渴望异国之间的交 流。留学生来到异国难免有一丝乡愁，他们中间有很多来到这里
的目的或是科研，或是研究中国文化，又 或是学习汉语，这是他们接近中国学生的一个大好机会。与此类
此，本国学生喜欢了解外国文化，渴望与 以英语为母语的留学生交朋友练习口语而没有机会，留学生的表
演也是大家非常喜欢的一个节目。

过程：邀请留学生，预约节目，排练，大力宣传。

结果：十分火爆，别开生面

第七，请你举
1
个具体的例子，说明你 是怎样对你所处的环境进行
1
个评估，并且能将注意力集中
于最重要的事情上以便获得 你所期望的结果。


背景：在我们大学，无论是高年级或是低年级都存在生活上有困 难的同学。哈尔滨的冬天非常冷，
每年各个学院都会组织人力和物力帮助部分同学购置棉衣过冬，再送上 部分补助。

评价：出发点是好的，但过程操作是欠佳、待改善的。基本上各学院都是专门为这 件事举办一个仪
式，所有领导、贫困生一一到场，有的学院还会要求各年级同学也参加。然后是领导讲话 ，发放衣物和补
助，贫困生代表讲话等等。我觉得这种事情不宜张扬，只要目的达到了就好，如此未免有 些过犹不及，如
果抱有做秀或是做给领导看的话就没有意义了。

我的形式：
2005
年
10
月，哈尔滨的天气逐渐转凉，时任学院学工办主任助理的我，通过与学 院领
导沟通，为学生筹到了购置冬衣的款项。为了保护同学们的自尊心，我私下里统计好困难同学的名单 以及
身材尺码，然后独自一人跑遍哈尔滨各大卖场，为同学们购置了物美价廉、款式不一、颜色各异的羽 绒服，
并亲自给同学送到了身边。

结果：同学们不必担心自己的衣服和别人的一样， 不必担心被别人一看就是获赠的衣物，衣服上也
没有刻意印上去的公司的广告词，他们可以毫无顾虑的穿 上学院为其购置的款式新潮的冬衣，这项工作虽
然做得很低调，还是没有瞒过校领导的眼睛，学校党委书 记及其他领导曾多次给与表扬和提倡，虽然这是
我努力不想看到的。


第八 ，请你举
1
个具体的例子，说明你是怎样学习
1
门技术并且怎样将它用于实际 工作中。

技术：绘图软件
solidwokes
学习和应用：

1.
了解该软件的适用范围和优缺点；



按照软件的“帮助”绘制简单图形；

2.
通过网络了解他人应用过程中所遇到的问题和解决方案；


3.
由简到难锻炼自己的绘图技能。遇到问题向身边的高手请教或到网上求教；

4.
根据自己目前的需要设计相应的器材。在学习和解决问题的过程中不断总结经验；


参考回答二：

1,Describe an instance where you set
your sights on a high/demanding goal and saw it though
completion.
请你举一个具体的例子，说明 你是如何设定一个目标然后达到它的。

Situation: As a Campus Intern Manager of the Guangzhou Haobo Science Ltd. , which was one of
the top 5 Korea LG franchisers in Guangzhou Pacific Computer Town
，
I had to initiate marketing strategy
to exploit the huge potential computer market in the College Town
．
(October 1, 2004- May 1, 2007)
The demanding goal
：
In spite of intense competition among the PC companies
，
I had to make our
business be profitable
．

Actions I took with a team
：

ted many freshmen as part-timers via distributing leaflets
，
and set up a PC agent team
called
“
E-mart
”
involving 85 members
；

d our team members with business sense of PC industry
，

selling skills and promotion
skills
，

which I obtained from my part-time experience
；

ated our team culture such as
“
Five- heart standard service
”
，
including Pati ence
，
Caring
，
Passion
，
Persev erance and Attention
，
which were the important characters in sales
；

our team members to promote IT products through oral persuasion
，
attractive advertising
and exquisite leaflets
．

Result and learning
：
We build up the core competence of E-mart and achieved RMB 500
，
000 in
sales per year
．
Moreover
，
E-mart became a trust mark in the College Town
．
I developed the sense of
Brand Management as well
．

２、
Summarize a situation where you took the initiative to get others on an

important task or issue,
and played a leading role to achieve the results you wanted.
请举例说明你在一项团队活动中如何采取主
动性，并且起到领导者的作用，最终获得你所希望的结果。

Situation
：
As a league branch secretary in my sophomore year
，
I led our league branch to win a title
“
Red Flag League Branch of Sun Yet-sen University
”
．
What
’
s more
，
I was awarded
“
Excellent Student
Leader
”
selected
out
of
185
candidates
．
That
was
regarded
as
my
most
honorable
act
in
university
．
(September 1, 2005- September 1, 2006)
Target: to design a feature activity which was regarded as our brand activity.
Actions I took:
In charge of our feature activity
“
Bicycle Trip around the College Town
”，
I had to deal with the
pressure from study
，
my classmates
’

disinterest to join in
，
and my role as the leader of the whole
activity
．
Planning and operating were really important
．
First
，
in order to organize a performance team and
make it operate effectively
，
I observed everyone in our class and then distributed the appropriate work to
him or her
．
Second
，
since each member was busy with study
，
the trip schedule should be reasonable and
periodic
．
All
team
members
cooperated
well
due
to
the
low
frequency
and
short
time
of
the
preparation
．
Third
，
I motivated our team members to come up with creative ideas
，
which would make our
Bicycle Trip more attractive
．

Result and learning
：
I emphasized the value of time and motivated our team members to act with
team-spirit
．
Finally
，
our
performance
was
very
successful
and
our
classmates
satisfied
with
the
trip
．
Furthermore
，
“
Bicycle Trip around the College Town
”
became the brand activity of our class
！
That
was my most honorable thing in university
！

３、
Describe
a
situation
where
you
had
seek
out
relevant
information,
define
key
issues,
and
decide on which steps to take to get the desired results.
请你描述一种情形，
在这种情形中你必须去寻找相
关的信息，发现关键的问题并且自己决定依照一些步骤来获得期望的结果。

Situation:
As
a
summer
intern
in
marketing
department
of
Guangdong
Development
Bank
，
I
assisted our account manager to exploit the POS Machine market. (July 10th, 2006-October 31th, 2006 )
The difficulty and the decision I had to make
：
At the beginning
，
it was inefficient for me to do a
face-to
face
persuasion
due
to
a lot
of
time
spent
on
traffic.
I
only
cultivated
5
clients
in
the
first
10
days
．
That
difficult
condition
tested
me
both
mentally
and
physically
，
and
I
was
forced
to
make
a
decision- changed the face-to-face persuasion to the telephone-marketing
，
which didn
’
t take me a lot of
time on traffic and also saved the carfare cost
．

How I arrived the decision
：

However
，
our account manager questioned my decision at first
．
In order to prove that my decision
was
workable
，
I
analyzed
the
weakness
and
strengths
between
face-to-face
and
tel- marketing
．
In
addition
，
I persuaded our manager to attempt the new method and he agreed
．

our target clients
：
the owners of beauty salon
，
eyeglasses shop
，
fashion shop
，
etc
．

ted their phone numbers via their billboard and yellow pages on web
；

ded the clients to install POS Machine by ringing them up
．

Result and learning
：
My decision was workable and I had cultivated 32 clients successfully
．
That
experience helped me improve my analyzing skills and executive capability
．

４、
Describe an instance where you made effective use of facts to secure the agreement of others.
请你举例说明你是怎样通过事实来使他人达成一致的。

Situation: As a project intern in HR department of Motorola China
，
I was involved in a team to assist
our account manager to visit MOTO brand shops in Guangzhou and do an investigation as well. (October
10th, 2006-December 31th, 2006 )
The target: to know the working efficiency about the mobile phone sellers

The different points of views and how I acted
：

At the beginning
，
it was inefficient for us to do a face-to face talk for the reason that the sellers
responded so
indifferently
and busy
with
their work.
We
only
finished 12
questionnaires
in
the
first
2
days
．
That difficult condition tested our team members both mentally and physically
，
and I was forced to
come up with an idea-------changed our role to be consumers
，
which may attract the sellers and could
experience their real services which contributed to our investigation.
How I arrived the decision:
However
，
other members as well as our account manager questioned my idea at first
．
In order to
prove that my advice was workable
，
I analyzed the weakness and strengths between face-to-face and
tel-marketing
．
In addition
，
I persuaded our manager to attempt the new method and he agreed
．
Besides,
I promoted my ideas in our team.
Result
and
learning
：
My
idea
was
workable
and
our
team
had
finished
126
questionnaires
successfully
．
That experience helped me improve my analyzing skills and executive capability
．

５、
Give an example of how you worked effectively with people to accomplish an important result.
请你举例说明在完成一项重要的任务时，你是怎样和他人进行有效的合作的。

Situation
：
Every year when the new semester comes, a ceremonious welcoming party is held in our
college. As a league branch secretary in my sophomore year and also the leader of this activity
，
I was
authorized to design a feature show which can describe our daily life in campus.(September 15th,2006)
How I performed :
Design-I cooperated with my colleagues to figure out the climax of the performance, the musical
accompaniment and the whole arrangement of process.
Rehearsal-I worked together with those who were in charge of the lighting, music and scenes to
create perfect artistic effect.
On stage: I reminded my fellows with gestures and eyes contact. In addition, we coped with an
emergency coherently.
Result and learning: Our team was praised highly and I was practiced to drive different people, who
have diverging opinions to proceed together to the same goal.
６、
Describe a creative/innovative idea that you produced which led to a significant contribution to
the success of an activity or project.
请你举例说明你的一项有创意的建议曾经对一项计划的成功起到重要
的作用。

1,At the very first beginning of my Career Development Training Lectures, I was criticized by some
of my audients that my lecture was lack of demonstration and interaction
．
I felt so upset at first and came
to realize that there must be something should be done to make my speeches attractive.
2,When I taught the part of
“
How to success in an interview
？”
, I invited the audients to play the
roles of interviewees and interviewers
．
After the performance
，
I commented on their advantages and
disadvantages
in
their
act
drolly
，
only
to
make
the
audients
burst
into
laughs
and
meanwhile
easily
understood the reason why they failed in interviews
．

3,In order to improve demonstration during my lectures
，
I always showed some interesting pictures
which
helped
the
audients
understand
that
confidence
，
eye-contact
，
good
posture
and
clear
communication were essential in a successful interview
．
During these times
，
more and more students
came to my lectures and highly praised me
．

Another case
：

Situation: I took part in Guangzhou Haobo Science Ltd as a part-time seller
．
Traditionally
，
our
customers
with
different
characters

were
treated
in
the
same
way
，
which
was
unreasonable
in
sales
．
Thereby
，
we sellers failed in promotion sometimes
．
(October 1, 2004)
The most creative idea
：
However
，
I was longing to explore a new method and was attracted by an
idea that I could use 4 figures in
《
Record of a journey to the west
》
to represent 4 kinds of customers with
different characters
．
According to the customers
’

behavior I sorted out 4 kinds of customers and also
offered the different ways to persuade them to consume
，
as follows
：

Customers---- Character------How to persuade him or her to buy PC
The monkey king------aggressive------Use your mind to reform him or her
The pig monk ------lively------Use your words to lead him or her
The sha monk------frank-------Use your heart to serve him or her
The tang monk------- wise-------Use your passion to urge him or her
Result and learning: My ideas was recommended in the company and I got the praise from my
boss
．
What
‘
s more
，
I learned how to consider one thing in another different side
．

７、
Provide an example of how you assessed a situation and achieved good results by focusing on
the most important priorities.
请你举例说明你怎样对你所在的环境进行一个评估，并且将注意力集中在最重
要的事情上以便获得你所期望的结果。

Tough situation
：

As
a
vice
president
of
Microsoft
Technology
Club
in my
sophomore
year
，
I
was
asked by
our
president to fire out one club member who performed negatively and demonstrate neither integrity nor
loyalty. In front of disclosing the information to other members, I felt terribly uncomfortable for the reason
that it may really beat the morale of our team. (May 1, 2006- May 1, 2007)
Reaction:
1,I
didn
’
t
disclose
the
primary
information.
Without
any
hesitation
，

I
communicated
with
our
president
and
emphasized
the
bad
influence
if
we
did
it.
Besides,
I
initiated another solution
that
we
should
identified
what
happened
firstly
and gave
that
member one more opportun
ity
to
contribute his
talent to our club. Finally
，
our president agreed.
2
，
On the other hand
，
I talked with that member and played as an excellent listener
，
only to find that
his oversea education schedule make him be negative and distracted his passion. In o
rder to come to a
mutual-win situation
，
I persuaded him to retreat from our team and he consented.
3
，
Lastly
，
I organized a interesting conference and issued the news about the retreat. What
’
s
more
，
all the team members sang a song for him and made him a sincere wish. He felt so moved that he
apologized for his faults.
Mutual-win result
：

Effective communication prevented a disaster and the morale of our team remained active.
８、
Provide
an
example
of
how
you
acquired
technical
skills
and
converted
them
to
practical
ap plication.
请你举例说明你是怎么样学习一门技术并且将他应用到实际工作中的。

Situation: Germany T?V Rheinland Corporation provided Instrument Testing Service for clients. As
a summer intern in sales department of Germany T?V Rheinland Greater China
，
I assisted our manager
to expand the potential market.
(July 2nd, 2007-September 1st, 2007)
The difficulty and the actions I had to take
：

At the very beginning
，
it was inefficient for me to do a
cold-call for the reason that the receptionists were so coldhearted that I failed in getting through him/her
to talk to the key person who could make a purchasing decision. That difficult condition tested me both
mentally and physically
，
and I was forced to acquire other skills.
The technical skills: I surfed the internet to search the new solution to su
cceed in cold-call and
lastly
found
a
lot
of
useful
methods.
For
example,
I
was
taught
to
speak
English
to
get
through
the
receptionists
who
dared
not
to
be
indifferent
in
front
of
a
foreign
call.
Needless
to say,
it
was
really
workable when I put what I had learnt into practices.
Result: I had cultivated 20 clients successfully
．



笔试

现在越来越多的外资企业
（包括若干投行、
商业银 行、
industry
的
MT
program
等）
已经把笔试
（
online
test
或者现场笔试）纳入应聘程序，其中很多公司的
test
用题源于一家名为
S HL
的机构。偶曾经参加过一些投
行（
UBS,ML, HSBC IB)
，
HSBC BDP program,
渣打等笔试，积累了一定的经验（感觉总体来说投行
online
test
难度相对较高，其他稍低），借此机会和大家分享一下，希望从来没有接触过这种类型
test
的同学
能对此有个感性认识，也希望参加过该类
test
的同学能获得有用的信息，结 合自己的特点加以改进。

SHL
类型
test
的一般分两部分，
numerical test
和
verbal test
。一，
numerical test
numerical test
就是给出一张图或表，然后让你根据题干，提取有用的信息进行 简单或复杂的计算，主要
目的（个人以为）是考察你的基本运算，经济学常识和
sense，以及迅速从纷繁复杂的大量信息里提取有
价值信息的能力（换句话说，就是眼睛要快，手要快，脑 子更要快）。印象中，
online
test
的
numerical test
大概
25
道题左右，
25
分钟，现场笔试平均每题时间 类似，如果要全做完的话，最好能保证一分钟一
题的速度。答案选项有的时候会有个
none of these
的选项，就是说不是上面的其他选项给出的答案。做
过
numerical
test
的同学可能都有过这样的经历：算出答案后，找来找去没有对应的选项，然后怀疑自己
是不是算错了，其实很可能就是因为以上选项都是错的，所以应该选择
none of the se
。为了避免确实是
自己算错的情况，你可以比较一下你的答案和其他选项的答案，如果相差 太离谱，那有可能真的是你算错
了。另外，作
numerical
test
往往涉及到一些运算，因此有必要配备计算器、笔和草稿纸（现场笔试除计
算器一般都会发）。计算器只 要有基本的运算功能即可。值得一提的是，题目里面用到的经济学知识大多
是
common s ense
，即使偶然有复杂点的变量关系，一般也会给出公式。草稿纸有什么用呢？大多数题目不
是靠心算或者一步就能得出结果的，所以可以把自己的运算式写出来，便于验算，也不容易粗心犯错。

numerical test
一般会根据每张图表出
2
至
3
题，所以个人建议看到题目时不要急着看题干，而应该先看
图表。那怎么看图表呢？通常
nu merical
test
的很多题目都是让你测算某某公司的利润（
profit)
啦
,
股价
(share price)
啦，或者某某国家的
GDP
，
inflation rate, exchange rate
等等类型（不只这两种
!
）。所
以看图表，首先 要看信息的来源即主体是什么（譬如
ABC Engineering
公司，可以大致了解该公 司属于哪
个行业，
从事什么业务，
一般公司名称都很怪）
，
然后看图 表的标题
（即这个图表是讲什么的，
如
percentage
of total staff in each function
），再看图表的结构（举例来说，有些图 的话可以看看横坐标、纵坐标
分别代表什么，有些表可以看下横栏、纵栏的含义）。掌握了这些基本信息 ，就可以开始看题干作题了。
顺便贴几道
numerical test
的样题，因为 非常简单（实际
test
可能要难许多，千万不要大意），所以就
不多解释了。二，< br>verbal test
verbal test
就是给出一段
100~20 0
多字的短文，然后让你根据文章意思，判断题干信息正确与否，主要
考察应聘者的英语阅读能 力和逻辑判断能力。一般选项有
3
个，一是
yes
，就是说题干的信息根据原 文来
判断是正确的；二是
no,
就是说题干的信息根据原文来判断是错误的；三是can''t say
，就是根据原文提
供的信息无法判断对错（千万不要把自己对自然界 和人生的认识强加上去，没办法，这就是老美的思路，
简单而直接）
。
考过
G RE
或者
GMAT
的同学应该很容易就可以应付
verbal
test
。
online
test
的
verbal test
记得好像是
15
分钟，
30
道题（汇丰
BDP
好像是
20
分钟，
40
题，另外上回汇丰
BDP
现 场笔试时没有提供报
时，同学们注意自己看表），如果要全部完成的话，需要半分钟完成一题，对大多数 同学来说时间会很紧。
因为题量大，偶的建议是尽量控制在平均
30
秒内一题的速度， 一般来说文章看懂后，基本可以直接判断对
错的。但是有时候往往是在
yes
还是can''t
say
，或者
no
和
can''t
s ay
间无法判断（如果你在
yes
和
no
间犹豫不决，
那应 该是基本没看懂文章）
，
针对这种情况，
我的建议是无论如何不要超过
45< br>秒的考虑时间，
随便在两者中择一。因为，考虑到我们的逻辑判断往往并不完美，有的时候将结果 交给运气未必不是件好
事，而且不至于影响后面的题目。否则碰到最后一篇短文时，发现很简单，但是时 间不够，那就冤大了。
和
numerical test
一样，
verbal test
也是一篇短文，然后出几道题。偶的建议仍然是，先读懂短文，再
作题。在作题的过程 中，有些不好判断的，可以再看原文后进行判断。三，其他需要注意的问题：

1
，
online
test
和现场考试的区别前面提到了，
仅以我个人的经验，
但就
numerical
test
来说，
online
test
难度相对较高；
verbal test
现场笔试和
online test
难度差不多。
online t est
的题目是从题库里随机抽
取的，所以会出现不同题目难度差别很大的情况。
on line test
一般选择了
next
下一题后就不可以回去改
做过的题了 ，因为分值一样，所以需要懂得取舍和时间的合理安排。所以在前半段遇到难度特别大，没有
把握较快完 成，并且时间并不是很充裕的时候，不妨放弃一两题。现场考试的话，可以改前面的题，所以
策略是先做 容易的，难题最后再做。

2
，
practice
通常（不管是
online
test
还是现场笔试）都会在正式开始
test
时让你做几道样题
practice
一下（
online test
可以反复做，题目不变），目的是让你适应一下题目类型，就像比赛前的热身。

3
，语言

有些公司的
test
可以选择考试语言，包括中 文，但是个人不推荐中文。因为，首先所谓的中文其
实是从原来的英文翻译过来的，质量往往不高，容易 歪曲原意，如果做
verbal
的话，会对本来就微妙的逻
辑判断产生毁灭性的影响（ 当然如果你的逻辑和常人有异的话，说不定效果会比较好）。其次，既然你想
去外企工作，那么你将来打 交道的书面材料大多数都是英文，所以理应习惯阅读和分析英文材料。因为大
多数情况，
tes t
都是英文的，所以迅速、准确地摄取英语信息能力必不可少，这方面有欠缺的同学不妨抓
紧时 间锻炼和提高，这不光对
test
有用。

4
，
online test
的技术问题

进行
online test
时，尽可能把不必要的程序关掉，另外保证网络的通畅，
有些同学喜欢做
verbal
的时候开金山词霸。但是金山词霸不能直接在
t est
页面直接提取，需要自己输入
单词。考虑到
verbal test
本来时间就很紧，所以大家需要自己权衡下利弊。另外，在进行
online test