dabo2014《商务英语口语》练习题

2021年1月13日发(作者：尚雯婕)
《商务英语口语》练习题及评分标准
Mini-Presentation
Topic1: What have you learned from Business Spoken English Course?
Prompts for your reference:
understanding about Business English---What is Business English
1)Business English is specially used in business activities, which is basically
divided in two parts: Social Business English and Common Business
English.
2).The importance of learning this course
3).The differences between Business English and Daily Used English based on
business background, etiquettes, professional words and expressions,)
have you achieved from learning Business English according to your
real
Situation(you are supposed to give some real examples).

Tpoic2. Talking about the etiquettes of telephone communication
Promptings:

attention to 4 points:
When, where, who and what.
ples for telephone:
1）clear: 清晰原则
purpose, voice, pronunciation and language;
2）attitude:友好礼貌原则
friendly, serious, active and respectful
3）repeat- important information(time, place number, person)
4） polite-language and smile
5）professional-telephone image专业化原则
6) effective:效率原则
prepare well before your call
Topic3: My College Life
Summarize your college life briefly according to your own situation.

Topic4: Self introduction for job interview

Attention:

You must find a job position which you are interested and applying for, then give your self introduction
accordingly.
Prompts(for your reference):
s your job objective show your interest in the job position.
e.g. I’m interested in the position of a salesman.
I would like to apply for the position of (like) a salesman.
self introduction according to the job responsibilities and requirements
( I think/ I’m confident that my educational background and experience
qualified for the job)
1) Your present situation (who are you)
My name is, and age
I will graduate from Neusoft Institute of Information with a bachelor degree.
2) Your past experience (what did you do)
A. educational background
I was studying in department of the Information Technology and Business
Management. My major is E-Commerce. (say some main courses you have
learnt)and my minor is Computer Science.),
B. honors and rewards you have got
C. working experience and internship
D. social activities, like love campaign , volunteer campaign and commonweal,
etc.
3)Your future expectation (what do you want to )
eg.: To get some experience in business.
To learn more about business related knowledge. and skills
To realize you own personal value
4)your competitive advantages for the job position (what can you do for the company)
understanding about the position you are applying for
skills
(such as English speaking / Computer)
ability
(such as ability of organization, team working, etc.)
D. Your characters ( warm-hearted, outgoing, diligence, adaptable, hard-working,
etc.)
E. your professional certificates: like E-business specialist ,etc.
Closing sentence like: I would appreciate your consideration about me.
I would looking forward to your good news.
Topic 5 My first experience of part-time job
According to your own situation.
Topic6：About the Process of International Trade
1)What is International Trade
International trade is the exchange of goods and services across international
boundaries or territories.
2) International trade basically has 4 process:
Preparation before business
Research (market / customer/ product)
Establish business relations
Business Negotiation
Inquiry / offer / counter offer / acceptance
Contract Signing
cost calculating
contract making and signing
Contract Performance
L/C / goods/ shipment/ payment
Topic 7: About Self –Condidence
What is self confidence?
Why self confidence is very important?
How do you think about self- confidence？
How to be self confident?

Topic 8: Try to promote your product

Prompts for your reference
Try to let customers know much about your products and persuade them to
choose your products successfully( you are supposed to give a real example):
1) The name and features of the product
2) The function of the product..
3) The size, shape of the product .
4) The price, superiorities of the product.
5) The guaranteed period.
6) The after sales service of the product.
7) The sales position, reputation of the product.
8) Some other selling points or information about the product.
9) The advantages of the products compare with the other products.
10)The benefits the product can bring to the customers, etc.
Topic9: Brief on Business Negotiation
Promptings: (提示参考)
1. Business Negotiation is a crucial step in the process of International Trade
1). International Trade process is including Preparation before business; Business
Negotiation; Contract signing and Contract performance.
2) The process of business negotiation basically has 4 steps: they are inquiry,
Offer(quotation), counter offer and acceptance.
3) The contents of Business Negotiation are price- centered trade terms and
conditions. Such as : terms of quality, quantity, size, price, package, delivery,
payment, insurance, and so on.
4) Business Negotiation on price terms is the most important(why).
5）The most important negotiation principle is to get mutual benefit and reach
A “Double Win”.
Topic10 How to grasp an opportunity?
Prompts for your reference:
A saying says: “An opportunity just prefers those who are well prepared” No matter
what are we going to do in the future, a good preparation is very important to grasp a good
chance. A good preparations basically including the following points:
Basic Knowledge
No matter what position are you going to take, to grasp a good chance , you must
learn enough basic knowledge regarding the position you are interested in. For instance, if
you want to be a salesman, you should know some basic knowledge like : Marketing , E-
business, Business
English as well as international trade, etc.
Some Skills and Abilities
Almost every company requires such skills as writing , speaking, reading, listening
computer skills ,etc., those are the basic skills an employee should have.
Besides, an employee should have your own competitive advantages or special abilities
to be superior to the others, so that to stand up the competition. Such as :Ability
of organization, team working; self learning, Good communication and presentation skills ,
leading ,decision making, executing , researching, reasoning, creating ,persuading ,etc.

Good Personalities
Outgoing, easygoing, diligent, ambitious, self-confident, optimistic, warm- hearted,
energetic, patient, careful, supportive. Self-management, hard-working, independent
and able to deal with pressure. etc.
Experiences
Most of the enterprises prefer employee to have working experience, including all
relative
activities except your academic courses. Like activities inside or outside school, part time
job,
internship , or some practical classes, etc.

An Active Attitude and Sense of Responsibility
No matter what job we are going to do, having an active attitude and a sense of
responsibility to the work is crucial. By doing this , we can learn anything we didn’t
know
we can overcome any difficulties we meet , so we can do any kind of jobs well.
Conclusion: (according to your own ideas)

Tpoic 11: My Career Plan after graduation
State briefly on your Career Plan after graduation
is your dream?
do you have this dream?
3. How to realize your dream ?
Topic12 : Talk about the Importance of Telephone Communication
Prompts for your reference:
1. Information is very important for business activities.
As we are living in a information society, Information is very important for business
activities.
2. The function of Telephone Communication
Telephone Communication is fast information transferring, with low cost, and good
efficiency. Businessman using telephone to exchange information, to communicate, to
exchange information and ideas , to keep good relationship, to discuss business plans, to
solve business problems, to arrange business visiting, such as reserve hotel, to book an air
ticket ,etc.
3. We should master the following basic Telephone Communication Skills
such as:
Asking for a telephone number
Call to find someone , but the line is engaged.
Call to speak someone, but he(she) is out
To leave a massage
Call to express your business ideas.
To inform some thing
To make an appointment
To discuss a plan
Topic13: What are the advantages and disadvantages of an e-ticket?

Promptings: (提示参考)
1) What is an e-ticket?
2) The advantages to use an e-ticket Compare with the traditional paper ticket
3) The disadvantages to use an e-ticket Compare with the traditional paper ticket
Topic14 How do you understand the “market oriented “concept for Job Hunting?
Prompts for your reference:
g for a job is a process of self-marketing.
ing to Marketing theory, “market-oriented” means to promote products
according to the market requirements.
Job hunting, we are the products, and the market requirement is the job
related company, and the job requirements.
should study the company and the job requirements well before we decide to
apply for the job, then we could promote ourselves accordingly and effectively.